solvonce.com

SolvOnce

SolvOnce is a SaaS customer support and customer experience solution that enables small to midsize high tech companies to provide dramatically better technology experiences. SolvOnce has all of the advanced helpdesk functionality that you need to deliver exceptional customer support plus the social, community and ideation capability required to significantly improve your customer experience. SolvOnce allows you to easily and immediately implement your vision for the future of both customer suppor...30%-5...

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SolvOnce | solvonce.com Reviews

<META> DESCRIPTION

SolvOnce is a SaaS customer support and customer experience solution that enables small to midsize high tech companies to provide dramatically better technology experiences. SolvOnce has all of the advanced helpdesk functionality that you need to deliver exceptional customer support plus the social, community and ideation capability required to significantly improve your customer experience. SolvOnce allows you to easily and immediately implement your vision for the future of both customer suppor...30%-5...

<META> KEYWORDS

1 features

2 why solvonce

3 request a demo

4 what is solvonce

5 solvonce support center

6 case management

7 knowledge management

8 multi channel

9 support analytics

10 integration

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features,why solvonce,request a demo,what is solvonce,solvonce support center,case management,knowledge management,multi channel,support analytics,integration,solvonce customer center,self service,customer community,ideation,custom branding,best practices

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SolvOnce | solvonce.com Reviews

https://solvonce.com

SolvOnce is a SaaS customer support and customer experience solution that enables small to midsize high tech companies to provide dramatically better technology experiences. SolvOnce has all of the advanced helpdesk functionality that you need to deliver exceptional customer support plus the social, community and ideation capability required to significantly improve your customer experience. SolvOnce allows you to easily and immediately implement your vision for the future of both customer suppor...30%-5...

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solvonce.com

1

About SolvOnce | SolvOnce

http://solvonce.com/about-solvonce

SolvOnce is a SaaS-based technical support helpdesk application built specifically for midsized high tech companies. We are the only helpdesk solution built from the ground up to automate the Knowledge-Centered Support (KCS SM. Methodology. KCS is a set of technical support best practices developed and managed by an alliance of technology companies the Consortium for Service Innovation TM. Create better technical support knowledge and create it faster. SolvOnce Name / Tagline:. SolvOnce, our company and ...

2

SolvOnce Support | SolvOnce

http://solvonce.com/solvonce-support

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3

Why SolvOnce | SolvOnce

http://solvonce.com/why-solvonce

What are the benefits of using SolvOnce? SolvOnce automates high tech customer support best practices as defined by the Knowledge-Centered Support (KCS SM. Methodology. KCS is a set of customer support best practices developed by the Consortium for Service Innovation TM. 50 – 60% improved time to resolution. 30 – 50% increase in first contact resolution. Optimize Use of Resources. 70% improved time to proficiency. 20 – 35% improved employee retention. 20 – 40% improvement in employee satisfaction.

4

Leadership | SolvOnce

http://solvonce.com/leadership

Tim Hines, Chief Technical Officer / Co-Founder. After Accenture, Mr. Hines led both sales and implementation efforts for customer service and marketing automation software products. He then joined the product management team at Onyx CRM in 2002. Onyx CRM was acquired by Consona in 2006 where Tim was Vice President of CRM Product Management responsible for the Onyx CRM, Knova and SupportSoft products. Thomas Millay, Chief Executive Officer / Co-Founder. Back up ↑.

5

Request A Demo | SolvOnce

http://solvonce.com/request-a-demo

Request A SolvOnce Demo. Let’s connect so we can show you how SolvOnce can improve your customer experience and lower case volume! Back up ↑.

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SolvOnce is a SaaS customer support and customer experience solution that enables small to midsize high tech companies to provide dramatically better technology experiences. SolvOnce has all of the advanced helpdesk functionality that you need to deliver exceptional customer support plus the social, community and ideation capability required to significantly improve your customer experience. SolvOnce allows you to easily and immediately implement your vision for the future of both customer suppor...30%-5...

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