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Sound Training Solutions

This is now the main site for Sound Training Solutions. Wednesday, 23 September 2009. Graeme' Book "Big Hearted Telephone Customer Service". For information on Graeme's book "Big Hearted Telephone Customer Service", click here. Wednesday, September 23, 2009. Links to this post. Friday, 3 October 2008. I spoke this week at the Australian Computer Society September forum and mentioned a quote from Gartner. To see the whole article). What is your experience as a user or IT professional? Links to this post.

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Sound Training Solutions | soundtrainingsolutions.blogspot.com Reviews
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This is now the main site for Sound Training Solutions. Wednesday, 23 September 2009. Graeme' Book Big Hearted Telephone Customer Service. For information on Graeme's book Big Hearted Telephone Customer Service, click here. Wednesday, September 23, 2009. Links to this post. Friday, 3 October 2008. I spoke this week at the Australian Computer Society September forum and mentioned a quote from Gartner. To see the whole article). What is your experience as a user or IT professional? Links to this post.
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Sound Training Solutions | soundtrainingsolutions.blogspot.com Reviews

https://soundtrainingsolutions.blogspot.com

This is now the main site for Sound Training Solutions. Wednesday, 23 September 2009. Graeme' Book "Big Hearted Telephone Customer Service". For information on Graeme's book "Big Hearted Telephone Customer Service", click here. Wednesday, September 23, 2009. Links to this post. Friday, 3 October 2008. I spoke this week at the Australian Computer Society September forum and mentioned a quote from Gartner. To see the whole article). What is your experience as a user or IT professional? Links to this post.

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1

Sound Training Solutions: October 2008

http://soundtrainingsolutions.blogspot.com/2008_10_01_archive.html

This is now the main site for Sound Training Solutions. Friday, 3 October 2008. I spoke this week at the Australian Computer Society September forum and mentioned a quote from Gartner. More than 50% of users will be dissatisfied with the slow rate of IT change in their enterprises by 2013, up from 30% in 2008" (click here. To see the whole article). My question is, " is Gartner correct that the current level of dissatisfaction 30%? What is your experience as a user or IT professional? Links to this post.

2

Sound Training Solutions: Is sales manipulation?

http://soundtrainingsolutions.blogspot.com/2008/05/is-sales-manipulation.html

This is now the main site for Sound Training Solutions. Sunday, 4 May 2008. It's time for a discussion on ethics. Is sales manipulating people to buy goods and services they don't need? According to dictionary.com. Means to manage or influence skillfully, especially. in an unfair manner. Is that the art of selling? A google search of sales and manipulation results in over half a million hits. In the meantime - what do you think? Sunday, May 04, 2008. Subscribe to: Post Comments (Atom).

3

Sound Training Solutions: September 2009

http://soundtrainingsolutions.blogspot.com/2009_09_01_archive.html

This is now the main site for Sound Training Solutions. Wednesday, 23 September 2009. Graeme' Book "Big Hearted Telephone Customer Service". For information on Graeme's book "Big Hearted Telephone Customer Service", click here. Wednesday, September 23, 2009. Links to this post. Subscribe to: Posts (Atom). Graeme Book Big Hearted Telephone Customer Servi. Sydney, New South Wales, Australia. View my complete profile.

4

Sound Training Solutions: September 2008

http://soundtrainingsolutions.blogspot.com/2008_09_01_archive.html

This is now the main site for Sound Training Solutions. Wednesday, 3 September 2008. Making a difference when the economy is slower. The economy is slowing. Everyone knows it. On Tuesday the RBA reduced interest rates by .25% as predicted and the experts say there's more to come. Various commentators are offering their thoughts about how businesses will cope during the economic correction. Now it's my turn and I invite your comments. I think the answer lies in making a difference. A working knowledge...

5

Sound Training Solutions: Graeme' Book "Big Hearted Telephone Customer Service"

http://soundtrainingsolutions.blogspot.com/2009/09/graeme-book-big-hearted-telephone.html

This is now the main site for Sound Training Solutions. Wednesday, 23 September 2009. Graeme' Book "Big Hearted Telephone Customer Service". For information on Graeme's book "Big Hearted Telephone Customer Service", click here. Wednesday, September 23, 2009. I am continually amazed by the amount of information available on this subject. What you presented was well researched and well worded in order to get your stand on this across to all your readers. 0800 call forwarding. 3 August 2016 at 4:25 pm.

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September | 2009 | Graeme Marks

https://graememarks.wordpress.com/2009/09

124; Comments RSS. You can contact Graeme via email to graeme@graememarks.com. Big Hearted Telephone Customer Service. Posted on September 22, 2009. Why is there a need for another book on Customer Service? Because many companies are suffering from a case of corporate alexithymia. Big Hearted Telephone Customer Service. 6 practical steps for great telephone Customer Service has been written by Graeme Marks. The book is $24.95 AUD plus postage within Australia. Marketing guru Barry Urquhart. Because we’ve...

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Big Hearted Telephone Customer Service | Graeme Marks

https://graememarks.wordpress.com/2009/09/22/big-hearted-telephone-customer-service

124; Comments RSS. You can contact Graeme via email to graeme@graememarks.com. Big Hearted Telephone Customer Service. Posted on September 22, 2009. Why is there a need for another book on Customer Service? Because many companies are suffering from a case of corporate alexithymia. Big Hearted Telephone Customer Service. 6 practical steps for great telephone Customer Service has been written by Graeme Marks. The book is $24.95 AUD plus postage within Australia. Marketing guru Barry Urquhart. Because we’ve...

graememarks.wordpress.com graememarks.wordpress.com

Sound Training Solutions | Graeme Marks

https://graememarks.wordpress.com/sound-training-solutions

124; Comments RSS. You can contact Graeme via email to graeme@graememarks.com. Graeme Marks founded Sound Training Solutions in 1994. The company provided training in customer service and leadership primarily to the contact centre industry. Since 2009 the company operations have been limited to the selling of Graeme’s book, “Big Hearted Telephone Customer Service”. This book can be purchased by clicking here. Sound Training Solutions' Blog on Blogger. Graeme’s old blog. Follow “Graeme Marks”.

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Sound Training Solutions

This is now the main site for Sound Training Solutions. Wednesday, 23 September 2009. Graeme' Book "Big Hearted Telephone Customer Service". For information on Graeme's book "Big Hearted Telephone Customer Service", click here. Wednesday, September 23, 2009. Links to this post. Friday, 3 October 2008. I spoke this week at the Australian Computer Society September forum and mentioned a quote from Gartner. To see the whole article). What is your experience as a user or IT professional? Links to this post.

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