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Location Services — Central Station Monitoring Software

http://www.ibsoft-us.com/location-services

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Interactive Voice Response (IVR). SBN has been integrated with the following PSAP lookup web services to look up the nearest Public Safety Answering Point for each installation, then update police, fire, medical, patrol, or other agency information on the installation action plan call lists in SBN:. Innovative Business Software is proud to work with the following industry organizations.

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SBN Cloud — Central Station Monitoring Software

http://www.ibsoft-us.com/sbn-cloud

Interactive Voice Response (IVR). Interactive Voice Response (IVR). SBN Cloud is the first-ever UL certified cloud based central station alarm monitoring software. All infrastructure required to monitor alarms, including automation, receivers, telephony and dial-up connectivity is now available in a triple redundant hosted environment located in UL certified data centers in Dallas and Virginia. Central stations of all sizes benefit. Existing central stations can also benefit from SBN Cloud. Investmen...

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SBN Select — Central Station Monitoring Software

http://www.ibsoft-us.com/sbn-select

Interactive Voice Response (IVR). Interactive Voice Response (IVR). SBN Select is a pre-configured version of SBN, with simplified modules to support a central station that do not require the complexity a traditional Security Integrator would rely upon. The initial modules available within SBN Select are:. And our mobile products, SBN Access. SBN Select has been certified under UL 1981 by Underwriters Laboratories. Innovative Business Software is proud to work with the following industry organizations.

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Interactive Voice Response (IVR) — Central Station Monitoring Software

http://www.ibsoft-us.com/interactive-voice-response

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Interactive Voice Response (IVR). Interactive Voice Response (IVR). IBS has integrated Interactive Voice Response with SBN to respond to alarms in the Alarm Queue with automated voice messages. Users may manually start or pause IVR processing on alarms in Monitoring. Innovative Business Software is proud to work with the following industry organizations.

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Access Control — Central Station Monitoring Software

http://www.ibsoft-us.com/access-control

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Interactive Voice Response (IVR). Innovative Business Software is proud to work with the following industry organizations. Innovative Business Software, 1320 Greenway Dr, Suite 850, Irving, TX, 75038, United States.

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Market — Central Station Monitoring Software

http://www.ibsoft-us.com/marketing

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Data quality starts with the inquiry. Choosing a CRM and the tools needed to prospect, job cost and service customers can be complex. The tools must provide control, while maintaining flexibility and support for the end user in their job. The SBN work order. To further increase data entry efficiency and control, SBN uses of pre-defined packages, guided system selection, and geographical restriction of promotions. SBN embeds a pipeline to...

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Schedule — Central Station Monitoring Software

http://www.ibsoft-us.com/scheduling

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Scheduling allows you to associate field work (such as service tickets, work orders, and sales visits) with the appropriate resources (technicians, installers, and sales persons) and, if integrated, relays the schedule to the appropriate third-party system, (ie: a smartphone). Scheduling ties directly into SBN's Work Order, Service, and Marketing modules.

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Video — Central Station Monitoring Software

http://www.ibsoft-us.com/video

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Interactive Voice Response (IVR). SBN's video surveillance provides an integrated product within SBN to better monitor cameras. This multimedia technology allows you to view live onsite cameras and offer live camera viewing through the Internet to your customers. Video signals can be sent directly into the SBN system together with the alarm signal. All video can be viewed from within the customer's account in the system.

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Bill — Central Station Monitoring Software

http://www.ibsoft-us.com/billing

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Use the Billing module to handle deferred billing, pre-billing, financing, and payments for various accounts. Billing can also be used to bill multiple installations covered under a single contract, or a single installation covered under multiple contracts. SBN creates an audit trail displaying date, time, and user ID when changes are made to contracts, billing, or cycle fees. Flexible contract management allows master accounts to contai...

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Security Integrators — Central Station Monitoring Software

http://www.ibsoft-us.com/security-integrators

Interactive Voice Response (IVR). Interactive Voice Response (IVR). Marketing, Monitoring, Billing, and Service for Security Integrators. Innovative Business Software offers technologically advanced software that supports the largest security integrators across the world. In the US, several SDM. 20 companies are among our our clients. On average, our larger customers have between 100,000 and 1.5 million accounts. They choose us because we offer. Flexibility, customizing the software.