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Starr Training - Sian Starr is an experienced interpersonal skills trainer and is dedicated to delivering high quality courses in assertive communication, customer care, telephone skills, effective appraisal techniques, interviewing skills, presentation skills, stress management, time management and the effective personal assistant

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STARR TRAINING

SIAN STARR

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6 Interviewing skills
7 Presentation skills
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10 The effective personal assistant
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Starr Training - Home | starr-training.com Reviews

https://starr-training.com

Starr Training - Sian Starr is an experienced interpersonal skills trainer and is dedicated to delivering high quality courses in assertive communication, customer care, telephone skills, effective appraisal techniques, interviewing skills, presentation skills, stress management, time management and the effective personal assistant

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Starr Training - Recent Projects

http://www.starr-training.com/projects.htm

The effectice personal assistant. Some of Sian’s most recent projects include:. Delivering soft skills and management programmes for PricewaterhouseCoopers. In association with Newcroft Training Services, designing and delivering management programmes for Rutherford Appleton Laboratories, UKAEA and Ecosecurities. Delegates work towards the Institute of Leadership and Management qualifications. Designing and delivering open courses for Gloucestershire Enterprise Ltd.

2

Starr Training - Telephone Skills

http://www.starr-training.com/telephone_skills.htm

The effectice personal assistant. Telephone Skills : . Duration 1day. To develop effective telephone skills, improve confidence and establish the importance of the telephone in creating the image of the company. By the end of the course participants will be able to:. Create the right image through voice and manner. Plan outgoing calls to achieve the best results. Use a call structure to enable them to gather information quickly from incoming calls. Realise the importance of first impressions.

3

Starr Training - Presentation Skills

http://www.starr-training.com/presentation_skills.htm

The effectice personal assistant. This course is designed to enable participants to plan and deliver effective formal or informal presentations. Previous presentation experience is not required. By the end of the course participants will be able to:. Research their audience and plan the presentation around their needs. Structure and plan a presentation. Understand the importance of preparation. Use visual aids appropriately. Use non-verbal communication to enhance their performance.

4

Starr Training - Interviewing Skills

http://www.starr-training.com/interviewing_skills.htm

The effectice personal assistant. This course will enable participants to assess the suitability of a candidate for a job and conduct the recruitment interview professionally. Emphasis will be placed on the importance of person specifications and job descriptions as well as planning and conducting the interview. By the end of the course participants will be able to:. Identify what needs to be included in a job description. Draw up a person specification to avoid bias or discrimination.

5

Starr Training - Associates

http://www.starr-training.com/associates.htm

The effectice personal assistant. Some of Jacqueline's recent assignments include:. Working with a leading management consultancy on under-performance and leadership development issues. Managing the people development and HR function of an SME providing and servicing prestigious commercial kitchens. Designing an expatriate induction programme for a copper mine in DRC. Writing a web-based guide on managing staff within in the not-for-profit scetor for CASS (part of City of London University). Carol thrive...

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