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Zopim | Service Status

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Zopim | Service Status | status.zopim.com Reviews

https://status.zopim.com

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LINKS TO THIS WEBSITE

blog.zopim.com blog.zopim.com

We Love Live Chat And You Should Too

https://blog.zopim.com/2015/04/30/we-love-live-chat-and-you-should-too

We Love Live Chat And You Should Too. April 30, 2015. It’s the end of the month and you have to settle your credit card bill. Instinctively, you log onto your bank’s website, click a few buttons and review your statement. To your horror, the bank has imposed an unknown maintenance charge on your account and your immediate reaction is to confront them about it. Of the unknown maintenance charge to the customer support agent at the other end of the chat. Find live chat helpful and 46%. There are many more ...

blog.zopim.com blog.zopim.com

Live Chat Takes the Lead in the Latest Benchmark Report

https://blog.zopim.com/2015/05/21/changing-channels-live-chat-takes-the-lead-in-the-latest-zendesk-benchmark-report

Changing Channels: Live Chat Takes the Lead in the Latest Zendesk Benchmark Report. May 21, 2015. This article originally appeared on the Zendesk Blog. The headline gave it away, but before reading that, would you have guessed that live chat is the customer service channel with the highest customer satisfaction rating. That’s just one of many goodies in the latest Zendesk Benchmark report. New live chat benchmark metrics and best practices. It could be that people simply crave human interaction when they...

blog.zopim.com blog.zopim.com

5 Ways Customer Interaction Can Improve Your Business

https://blog.zopim.com/2015/05/11/5-ways-customer-interaction-can-improve-your-business

5 Ways Customer Interaction Can Improve Your Business. May 11, 2015. No plan survives first contact with the enemy . Similarly, few businesses can survive the first contact with a customer if they aren’t well prepared. Smart entrepreneurs and business owners should know that as soon as they open their doors to customers, they are subjected to changes in the very fabric of their business. 1 Improved Customer Satisfaction. While you can try and guess what the customer needs from your service reps, only int...

zopim.com zopim.com

Zendesk Chat - Premium

https://www.zopim.com/premium

Sales Increase conversion rates. Engagement Proactive chat in the moment. Analytics Chat and agent metrics. Customization Make it look the way you want. Scale Manage your team's workflow. Mobile Chat on your phone. Thank you for signing up! You should receive a signup email in your inbox shortly :). An error occured while creating your account. Please contact support@zopim.com. Deliver exceptional customer service and proactive engagement while growing your business. We’ll contact you for a demo. Build y...

zopim.com zopim.com

Zendesk Chat - Security Policy

https://www.zopim.com/security

Sales Increase conversion rates. Engagement Proactive chat in the moment. Analytics Chat and agent metrics. Customization Make it look the way you want. Scale Manage your team's workflow. Mobile Chat on your phone. Thank you for signing up! You should receive a signup email in your inbox shortly :). An error occured while creating your account. Please contact support@zopim.com. Referral Terms of Service. Reseller Terms of Service. Secure Chat Sessions / User Data. Zopim's dedicated servers are located at...

zopim.com zopim.com

Zopim - Login

https://www.zopim.com/account

Sign Up For a Free Account. I agree to the Terms of Service. Thank you for signing up! You should receive a signup email in your inbox shortly :). Password Reset Email Sent. You should receive an email containing instructions for resetting your password shortly. Referral Terms of Service. Reseller Terms of Service.

blog.zopim.com blog.zopim.com

Online Customer Support: Make it Personal, Make it Memorable - Zopim Live Chat Blog

https://blog.zopim.com/2013/07/02/online-customer-support-make-it-personal-make-it-memorable

Online Customer Support: Make it Personal, Make it Memorable. July 2, 2013. In the digital age, everything is about efficiency. Customers are unwilling to hold the phone and listen to lounge music for more than 10 seconds, much less 15 hours. Self-checkouts and F.A.Q. lists are often chosen over the more traditional analogue options. In general, customer interactions should aim to be quick, painless, and yet still outstanding minimal intervention, maximum customer satisfaction. Have a Bit of Fun. It&#821...

blog.zopim.com blog.zopim.com

Introducing Premium — Better Live Chat at Scale

https://blog.zopim.com/2015/04/16/introducing-premium-better-live-chat-at-scale

Introducing Premium Better Live Chat at Scale. April 16, 2015. Customer service is all about the connection forged between a support agent and his customer. That’s where Zopim excels, letting you chat in real-time with your web visitors. In the past year, our designers and product managers have been working closely with customers, trying to understand the challenges they face and developing solutions. That can make their customer service operations more efficient. Maxbutton id=”16″]. Here’s what we’re in...

blog.zopim.com blog.zopim.com

Agent Reports - Track Your Teams’ Performance

https://blog.zopim.com/2015/04/23/agent-reports-track-your-teams-performance

Agent Reports – Track Your Teams’ Performance. April 23, 2015. When we launched Analytics. Back in 2014, it was a breakthrough. We provided users with insight into their chats where they came from, how long they lasted and how many were missed. Our customers were able to use this new data to plan their live chat schedules. Agent Reports (a part of the new Zopim Premium Plan. How Are Your Agents Performing? To get started, access Agent Reports by clicking on the Analytics. Tab in the Dashboard. This repor...

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Restaurant & Takeaway Online Ordering & EPoS - ZPos

News and Events Blog. Are you a restaurant. Online ordering websites and EPoS. We develop premium epos systems in-house that will make taking orders and managing customers a breeze. Our online ordering website platform is regarded as the best available, supercharge your restaurant's sales. Href="/services/online-ordering-websites" get a website. We have the experience and resources to get you loyal customers that make orders immediately. Join the pros! News and Events Blog.

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Share or resell hosting. Virtually your own server. Here you will find details of all current and recent events, including any scheduled or unscheduled outages and maintenance, and any other technical notices. All of our networks, servers and systems are internally and externally monitored 24 hours a day, 7 days a week, but if you happen to identify a problem or fault not shown here, please submit a new ticket through MyZuver. There are no current events to view. The following events are pending.

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