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ScribbleSaturday, June 4, 2011. Schiphol Airport - user experience de luxe. This Airport is in a league of its own when it comes to customer care/user centered design. Above are, hopefully in order:. 1 one unit of the "Baby Center" where you can put your baby in the crib, while hanging out on the couches surrounding it. This room also had a baby bath, changing stations and a microwave. 2 the massage area. 3 a walk way lined with comfortable chairs. 4 another relaxing area with places to sit or lay down for a nap.
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