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Stirling Center for Excellence – Customer Service Learning and Resource Center

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. Identify, Recognize, Enhance. We are what we repeatedly do. Excellence, therefore, is not an act, but a habit. - Aristotle. Focuses on excellence relating to individual life experiences finding instances of service excellence and/or inspirational excellence to acknowledge, appreciate, be inspired by, learn from, promote and share. Want to learn about creating the ultimate customer experience from those who have already been there?

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Stirling Center for Excellence – Customer Service Learning and Resource Center | stirlingcenter.org Reviews

https://stirlingcenter.org

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. Identify, Recognize, Enhance. We are what we repeatedly do. Excellence, therefore, is not an act, but a habit. - Aristotle. Focuses on excellence relating to individual life experiences finding instances of service excellence and/or inspirational excellence to acknowledge, appreciate, be inspired by, learn from, promote and share. Want to learn about creating the ultimate customer experience from those who have already been there?

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1

Courses: Staff – Stirling Center for Excellence

https://stirlingcenter.org/courses-staff

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. Welcome to Staff Course Catalog. This is a detailed summary of the different courses that are available to assist in developing the staff and managers into experience makers. If you are interested, please call us at 866-732-9500. To develop the customized learning opportunity that will best help your organization. Adjusting to Stress and Change. Interested in custom training or coaching courses designed for your company?

2

Winning Customer Centricity – Stirling Center for Excellence

https://stirlingcenter.org/winning-customer-centricity

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. How to Fast Track Your Journey to Increased Customer Centricity. There is so much buzz around customer centricity these days. All companies, big and small, can’t help but acknowledge that they should be paying more attention to their customers. However few are actually doing it. So why? I am often quoted as saying:. Customer centricity is a journey and not a destination. 1 Identify a C-suite sponsor. You can also mention it in newsle...

3

Global Survey Shows Involving Customers Still An Afterthought – Stirling Center for Excellence

https://stirlingcenter.org/global-survey-shows-involving-customers-still-an-afterthought

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. Global Survey Shows Involving Customers Still An Afterthought. Global Survey Shows Involving Customers Still An Afterthought. A new Forbes Insights/American Society for Quality (ASQ) survey. What is the difference between analyzing customer input and involving customers? Is the payoff worth the investment? What do I need to do to get started? The difference between analyzing customer input and involving customers. Only 24 percent of ...

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About The Stirling Center for Excellence – Stirling Center for Excellence

https://stirlingcenter.org/about

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. About The Stirling Center for Excellence. About The Stirling Center for Excellence. Welcome to The Stirling Center for Excellence. The Stirling Center Mission:. To research, identify, recognize, enhance and promote excellence. Focuses on excellence relating to individual life experiences finding instances of service excellence and/or inspirational excellence to acknowledge, appreciate, be inspired by, learn from, promote and share.

5

Training Request – Stirling Center for Excellence

https://stirlingcenter.org/training-request

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. Please enter any two digits. This box is for spam protection - please leave it blank. 121 W Nepessing St. Lapeer, MI 48446. Phone, Fax and Email. Phone: 866.732.9500. Fax: 866.223.0304. Terms & Conditions.

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Atlas Heating and Ventilating Co. | Pulse of the City News | Home of the Pulse of the City News Star Award

https://pulseofthecitynews.com/company-details/34230374/Atlas-Heating-and-Ventilating-Co

Select Page to View. Sorry, there were no companies found matching your request. Please visit our search page to locate the company star page that you have requested. Atlas Heating and Ventilating Co. South San Francisco, CA. Click to Send Updates/Corrections. Based on the independent research of The Pulse of the City News,. Atlas Heating and Ventilating Co. Has won the coveted STAR AWARD for 2016. By combining superior construction product and excellent customer focus! Pulse of the City News.

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Nominations | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/nominations.php

Select Page to View. Nominate a Building Owner. Nominate a General Contractor. Nominate a Construction Manager. Submit a Project Review. Your nomination will never hurt a company’s evaluation, and if supported by pertinent, persuasive and verifiable information, it may result in an award-level rating! Importance of Nominations to Rising Stars:. Integrity of Star Award Ratings:. Tips to help you prepare the strongest nomination:. We will review the information you provide in your nomination together with ...

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General Contractor Nominations | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/add-general-contractor-nomination.php

Select Page to View. Your nomination may result in the birth of a new Star! Nominate a General Contractor. Please direct any questions to nominations@pulseofthecitynews.com. Contact Me About Star Rating Programs and Services. By checking this box and submitting this form, you are granting Service Champs, LLC, and other member companies of The Stirling Alliance as described on the Service Champs, LLC website ( http:/ www.pulseofthecitynews.com. Submit General Contractor Nomination. Submit a Project Review.

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Construction Manager Nominations | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/add-construction-manager-nomination.php

Select Page to View. Your nomination may result in the birth of a new Star! Nominate a Construction Manager. Please direct any questions to nominations@pulseofthecitynews.com. Contact Me About Star Rating Programs and Services. By checking this box and submitting this form, you are granting Service Champs, LLC, and other member companies of The Stirling Alliance as described on the Service Champs, LLC website ( http:/ www.pulseofthecitynews.com. Submit Construction Manager Nomination. Pulse of the City S...

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Submit Projects | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/submit-projects.php

Select Page to View. Submit a Project Review. Pulse of the City Services and Resources. Pulse of the City News. 121 W Nepessing St. Lapeer, MI 48446. Pulse of the City News.

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The Stirling Center for Excellence | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/stirling-center/courses/managing-multiple-generations

Select Page to View. At the end of this course, participants will be able to:. Recognize differences between the four generations represented in today’s workforce. Identify main motivational drivers for each generation. Determine specific communication, motivation, and engagement strategies for each group. Apply different management approaches. Use leadership skills to manage each generation. Develop an action plan for bridging the generation gaps. Learn More about "Managing Multiple Generations".

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The Stirling Center for Excellence | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/stirling-center/articles

Select Page to View. The Stirling Center Articles. Building Customer Experience (CX). Responsiveness: The Key to All That is Good in Business. 5 Ways Brands Can Take Social to the Next Level. Building a Customer-centered Culture. The Underlying Importance of Emotional Intelligence. Execution is Critical to the Customer Experience. Technology and Systems for CX. Choosing CRM Software: Beyond Customer Care. Technology and the Customer Experience. 121 W Nepessing St. Lapeer, MI 48446. Pulse of the City News.

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The Stirling Center for Excellence | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/stirling-center/courses/managers-to-leaders

Select Page to View. Managers leadership inspires and motivates. This course focuses on the differences between managing and leading while maintaining consistency in all areas of business operations. Team building, communication, leadership style, and fostering a positive work environment are addressed. Emphasis is placed upon building a variety of leadership skills. This course is based upon active learning, with rich, interactive team-based exercises, and applied experiences. Identify levels of trust.

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The Stirling Center for Excellence | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/stirling-center/courses/wowing-the-customer

Select Page to View. Great customer service is the lifeblood of any organization. This highly interactive course focuses on the role of exceptional customer service in driving organizational success. Emphasis is placed on how attitude, communication, and behavior impact customer satisfaction. This course is based upon active learning, with rich, interactive exercises and experiences. At the end of this course, participants will be able to:. Define the characteristics of high-quality customer service.

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The Stirling Center for Excellence | Pulse of the City News | Home of the Pulse of the City News Star Award

https://www.pulseofthecitynews.com/stirling-center/courses

Select Page to View. The Stirling Center Course Catalog. Welcome to The Stirling Center for Excellence Course Catalog. This is a detailed summary of the different courses that are available to assist in developing the staff and managers into experience makers. If you are interested, please call us at 866-732-9500. To develop the customized learning opportunity that will best help your organization. Working Together as a Team. Valuing Diversity and Inclusion. Dealing with Difficult Customers. Pulse of the...

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Stirling Center for Excellence – Customer Service Learning and Resource Center

Management & Staff. Leaders, Managers and Supervisors. Articles & Blog. Identify, Recognize, Enhance. We are what we repeatedly do. Excellence, therefore, is not an act, but a habit. - Aristotle. Focuses on excellence relating to individual life experiences finding instances of service excellence and/or inspirational excellence to acknowledge, appreciate, be inspired by, learn from, promote and share. Want to learn about creating the ultimate customer experience from those who have already been there?

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