stuart-insights.blogspot.com

Stuart's Customer Insights

Friday, July 28, 2006. Entry 9 My Man Ahsan, Has the Right Idea. Only July 23rd, Ahsan wrote a blog talking about how offering a slightly augmented product can make a big difference in your results. He used the Alamo Drafthouse theaters as his prime example to show how changing small nuances can completely change the customer experience, and thus improve the value of their offering. Good call Ahsan. Maybe you and I can catch a flick at the Alamo Drafthouse by my place. Posted by Stuart Buchanan @ 4:08 PM.

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Friday, July 28, 2006. Entry 9 My Man Ahsan, Has the Right Idea. Only July 23rd, Ahsan wrote a blog talking about how offering a slightly augmented product can make a big difference in your results. He used the Alamo Drafthouse theaters as his prime example to show how changing small nuances can completely change the customer experience, and thus improve the value of their offering. Good call Ahsan. Maybe you and I can catch a flick at the Alamo Drafthouse by my place. Posted by Stuart Buchanan @ 4:08 PM.

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Stuart's Customer Insights | stuart-insights.blogspot.com Reviews

https://stuart-insights.blogspot.com

Friday, July 28, 2006. Entry 9 My Man Ahsan, Has the Right Idea. Only July 23rd, Ahsan wrote a blog talking about how offering a slightly augmented product can make a big difference in your results. He used the Alamo Drafthouse theaters as his prime example to show how changing small nuances can completely change the customer experience, and thus improve the value of their offering. Good call Ahsan. Maybe you and I can catch a flick at the Alamo Drafthouse by my place. Posted by Stuart Buchanan @ 4:08 PM.

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stuart-insights.blogspot.com

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Stuart's Customer Insights: Entry 3 - My Next Dry Cleaner: Decision Process

http://www.stuart-insights.blogspot.com/2006/06/entry-3-my-next-dry-cleaner-decision.html

Sunday, June 18, 2006. Entry 3 - My Next Dry Cleaner: Decision Process. One of the fun parts, or painful parts, of moving into a new location is identifying all your new day-to-day shopping spots. For example, one must pick their regular grocery store, post office, gas stations, coffee spots, restaurants, big box retailers, etc. I am currently trying to determine which dry cleaner is going to be my new service provider. Posted by Stuart Buchanan @ 10:57 AM. View my complete profile. Entry 2 - Vegas Baby!

2

Stuart's Customer Insights: Entry 4 – Customer Experience at Men’s Warehouse

http://www.stuart-insights.blogspot.com/2006/06/entry-4-customer-experience-at-mens.html

Sunday, June 25, 2006. Entry 4 Customer Experience at Men’s Warehouse. Posted by Stuart Buchanan @ 4:39 PM. View my complete profile. Entry 3 - My Next Dry Cleaner: Decision Process. Entry 2 - Vegas Baby! Entry 1 - Help Wanted at Home Depot.

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Stuart's Customer Insights: Entry 8 – Blockbuster vs. Netflix (Channel / Customer Analysis)

http://www.stuart-insights.blogspot.com/2006/07/entry-8-blockbuster-vs-netflix-channel.html

Friday, July 21, 2006. Entry 8 Blockbuster vs. Netflix (Channel / Customer Analysis). After our class discussing how Netflix effectively organized around the customer , I thought I would explore a little more how your channel strategy plays a significant role in serving customers (and choosing customers). By thinking carefully about which aspects of business to integrate and which to keep distinct, companies can tailor their clicks-and-mortar strategy to their own particular market and competitive situat...

4

Stuart's Customer Insights: Entry 9 – My Man Ahsan, Has the Right Idea

http://www.stuart-insights.blogspot.com/2006/07/entry-9-my-man-ahsan-has-right-idea.html

Friday, July 28, 2006. Entry 9 My Man Ahsan, Has the Right Idea. Only July 23rd, Ahsan wrote a blog talking about how offering a slightly augmented product can make a big difference in your results. He used the Alamo Drafthouse theaters as his prime example to show how changing small nuances can completely change the customer experience, and thus improve the value of their offering. Good call Ahsan. Maybe you and I can catch a flick at the Alamo Drafthouse by my place. Posted by Stuart Buchanan @ 4:08 PM.

5

Stuart's Customer Insights: Entry 5 – Wirespring Blog: Digital Signage in Grocery Stores

http://www.stuart-insights.blogspot.com/2006/07/entry-5-wirespring-blog-digital.html

Sunday, July 02, 2006. Entry 5 Wirespring Blog: Digital Signage in Grocery Stores. Inspired by our recent class discussion about Whole Foods, I decided to find a blog relevant to the grocery retail industry. After reading through several blogs targeted at this industry, I realized that blogs provide really good sources for industry research. While facts and figures presented on blogs likely need to be taken with a grain of salt, the customer insights gained can be extremely valuable at face value.

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customer-insights.blogspot.com

Customer Insights: June 2006

http://customer-insights.blogspot.com/2006_06_01_archive.html

This is the central blog used for the Customer Insights class at the University of Texas. Friday, June 02, 2006. Here is your first required entry:. Think about a customer experience that you've had recently that was either great or terrible. Discuss what made it so good or so bad. Is there anything about you, personally, that made it seem any better or worse than it might have been for others? Is there any way that they could improve and/or are there lessons to be learned for other companies/brands?

customer-insights.blogspot.com

Customer Insights: July 2006

http://customer-insights.blogspot.com/2006_07_01_archive.html

This is the central blog used for the Customer Insights class at the University of Texas. Sunday, July 02, 2006. 2nd Required Entry (Entry #5). For this one, I'd like you to read through some blogs out there and find a post related to customer insights or customer experiences (that can be fairly broad). Posted by stephen @ 6:41 PM. View my complete profile. Links to Student Blogs. Our TA: Victor Saenz. Links to Other Blogs. 2nd Required Entry (Entry #5). Welcome to the Customer Insights Blog!

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stuart-insights.blogspot.com

Stuart's Customer Insights

Friday, July 28, 2006. Entry 9 My Man Ahsan, Has the Right Idea. Only July 23rd, Ahsan wrote a blog talking about how offering a slightly augmented product can make a big difference in your results. He used the Alamo Drafthouse theaters as his prime example to show how changing small nuances can completely change the customer experience, and thus improve the value of their offering. Good call Ahsan. Maybe you and I can catch a flick at the Alamo Drafthouse by my place. Posted by Stuart Buchanan @ 4:08 PM.

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