studenthelp.downstate.edu

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SUNY Downstate Information Services – Integration / Development Services Group

http://is.downstate.edu/divisions/integration-development.html

Help Desk –. Integration / Development Services. SUNY Downstate Medical Center. Academic Computing and Technology. ERP - Business Applications. Integration / Development Services Group. Integration / Development Services Group. The Integration / Development Services Group provides application development support on a variety of platforms in a variety of languages. We develop and support the following systems:. Mainframe legacy online applications. ICR's, payroll, service and grant billing, the Bursar).

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SUNY Downstate Information Services – Forms

http://is.downstate.edu/helpdesk/forms.html

Help Desk –. SUNY Downstate Medical Center. Instructions to submit a Change Request in Footprints. Change Request Issues Resolution Worksheet (doc). Change Request Release Mgt Package (xls). Accessible Internally Only ». SUNY Downstate Medical Center. Brooklyn, NY 11203. Phone: (718) 270-2431 • fax: (718) 270-1271. Last updated June 16, 2016.

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SUNY Downstate Information Services – System Operations Group

http://is.downstate.edu/divisions/system-operations.html

Help Desk –. SUNY Downstate Medical Center. Academic Computing and Technology. ERP - Business Applications. Integration / Development Services Group. IS Systems / Operations Projects:. Upgrading Open Engine Interface machines. Stabilizing, auditing, and testing PHI systems backup/restore for HIPAA compliance. Data Center environmental/facility expansion/hardware consolidation. To contact System Operations Group, email Dilip Nath. SUNY Downstate Medical Center. Brooklyn, NY 11203.

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SUNY Downstate Information Services – Application Development

http://is.downstate.edu/divisions/application-development.html

Help Desk –. Application Development Services Group. SUNY Downstate Medical Center. Academic Computing and Technology. ERP - Business Applications. Integration / Development Services Group. Application Development Services Group. Application Development Services Group provides application development support on a variety of platforms in a variety of languages. We develop and support the following systems:. Mainframe Legacy Online Applications. Budget System, Hospital Policies and Procedures, Lab.

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IT Service Catalog – Centerwide

http://is.downstate.edu/it-services/it-services-centerwide.html

Help Desk –. SUNY Downstate Medical Center. IT Service Catalog – Centerwide. Centerwide Applications and Systems are used throughout SUNY Downstate Medical Center. These applications are an integral part of SUNY DMC infrastructure, and the Downstate community relies on them to operate efficiently. SUNY Downstate Medical Center. Brooklyn, NY 11203. Phone: (718) 270-2431 • fax: (718) 270-1271. Last updated June 16, 2016.

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SUNY Downstate Information Services – Antivirus and Antispyware

http://is.downstate.edu/antivirus.html

Help Desk –. Symantec AntiVirus and Antispyware. Symantec Endpoint Protection (SEP) Antivirus and Antispyware. Antivirus software is mandatory for any computer connecting to the institutional computer network. Be sure to download and install the latest version for your platform. The current supported SEP version is 12.1.6. Windows 10, 8.1, 8, 7, Vista and XP Professional. Windows Server 2012 / 2008 / 2003. SEP/SAV Support Tool for Windows. Mac OS X 10.11 – 10.8. SUNY Downstate Medical Center.

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SUNY Downstate Computer Store

http://is.downstate.edu/store/index.html

Help Desk –. SUNY Downstate Medical Center. Serving the students, faculty and staff of SUNY Downstate Medical Center. For department purchases, read the guidelines in Procedure for IT Equipment Purchase (PDF). Get a 5–15% discount on Apple computers. Be sure to check out our recommended systems. All orders are reviewed by our account manager to bring you the best possible price. Create an account using your Downstate email address. Specially priced software offerings, including Adobe. Brooklyn, NY 11203.

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SUNY Downstate Information Services – Clinical Applications Group

http://is.downstate.edu/divisions/clinical-applications.html

Help Desk –. SUNY Downstate Medical Center. Academic Computing and Technology. ERP - Business Applications. Integration / Development Services Group. The role of the Clinical Applications Group is to:. Coordinate the selection, implementation, and support of all hospital clinical information systems. Provide end-user training on the various clinical information systems. Provide technical support for the hardware and software applications. To contact Clinical Applications Services, e-mail Michael Burns.

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SUNY Downstate Information Services – Service Desk

http://is.downstate.edu/helpdesk/index.html

Help Desk –. SUNY Downstate Medical Center. IS Service Delivery and Customer Support Center – Service Desk. The IS Customer Support Center, also known as the Service Desk or Helpdesk serves as a first point of contact for all computing and information technology problems or questions at SUNY Downstate Medical Center. Please click on the link below to generate an online service request. You will be prompted to log in with your Network username and password. Submit / Check Status of Service Requests ».

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SUNY Downstate Information Services – Revenue Cycle Applications Group

http://is.downstate.edu/divisions/revenue.html

Help Desk –. SUNY Downstate Medical Center. Academic Computing and Technology. ERP - Business Applications. Integration / Development Services Group. Revenue Cycle Applications Group. The Revenue Cycle Applications Group was established to serve as the central support team for all financial decision support applications. Among the services we provide are complete support for:. Eagle 2000, Claims Management System (CMS), General Ledger,. Cost Accounting System, Enterprise Reports Solution System,.