yourevaluationservices.com
About Us - Your Evaluation Services
http://yourevaluationservices.com/about-us
Mystery Shopper Academy and Services. Lori Wilk, professional speaker, mystery shopper, and Executive Producer at BYL Network on the Money Channel. Since 2002, Lori has hosted “Successipes: talk shows about business where she interviews guests about their recipe for Success. Lori actively participates online both as a Content Curator and Content Creator. In addition to our classes to get your started, so many of the top-rated companies hiring mystery shoppers as independent contractors will require you t...
lvpublicity.blogspot.com
Adding Service to Customer Service: Management (or the lack of) affects Customer Service
http://lvpublicity.blogspot.com/2009/08/i-have-mainly-concentrated-on-employees.html
Adding Service to Customer Service. Monday, August 10, 2009. Management (or the lack of) affects Customer Service. I have mainly concentrated on the employees offering a great experience for the customer. Now it 's time for the focus to be directed to the BOSSES. How would your employees rate you in the category of MOTIVATION? Yes, you want your employees to treat the customers with the type of repect so that they will return. Is that how you treat your employees? Subscribe to: Post Comments (Atom).
lvpublicity.blogspot.com
Adding Service to Customer Service: July 2009
http://lvpublicity.blogspot.com/2009_07_01_archive.html
Adding Service to Customer Service. Friday, July 31, 2009. What Employees Say Can Hurt Your Business. My last two blogs were about Casinos. Let's try the grocery stores and a very positive note about a salon experience I had last night. The Customer Service counter in the store I was in yesterday was anything but Customer Service oriented. POINT: Do not allow your employees tell a customer "That is not my job. It is that person over there". POINT: Do not allow your employees to say"I'll be there soon".
lvpublicity.blogspot.com
Adding Service to Customer Service: August 2009
http://lvpublicity.blogspot.com/2009_08_01_archive.html
Adding Service to Customer Service. Monday, August 24, 2009. Paying Attention to the Customer's Needs. My wife of three years and I pay a lot of ATTENTION to our surroundings. My last blogs were about Customer Service. I did not give up on the topic, but I feel that the economy and the way that people are perceiving the economy are kind of disheartening. We did not feel that he was customer oriented toward our particular situation. All of the other employees were so gracious. Monday, August 10, 2009.
lvpublicity.blogspot.com
Adding Service to Customer Service: The Customer Service Dilemma
http://lvpublicity.blogspot.com/2009/07/customer-service-dilemma.html
Adding Service to Customer Service. Thursday, July 30, 2009. The Customer Service Dilemma. How often have you asked someone where something is or how to get to a certain area of their building? Most of us have probably done such. How many times is the answer non-committal? POINT: Make a friend and go the extra step. Show them where they want to go (if possible). POINT: Listen when they have a question or problem. You might know the answer. For more go to http:/ www.lvpublicity.com/.
lvpublicity.blogspot.com
Adding Service to Customer Service: Making Your Guests Feel Special and Welcome
http://lvpublicity.blogspot.com/2009/08/making-your-guests-feel-special-and.html
Adding Service to Customer Service. Thursday, August 6, 2009. Making Your Guests Feel Special and Welcome. I just came back from St. Charles, MO( just ouside of St. Louis) and my wife and I had a wonderful weekend of actual Customer Service. POINT: Greet the Guest before they reach the check-in and walk them to the check-in counter. POINT: Constant eye contact (when not on the computer) and smile at all times. POINT: Anticipate what your Guest might need and ask them if they know of the extra services th...
lvpublicity.blogspot.com
Adding Service to Customer Service: Paying Attention to the Customer's Needs
http://lvpublicity.blogspot.com/2009/08/paying-attention-to-customers-needs.html
Adding Service to Customer Service. Monday, August 24, 2009. Paying Attention to the Customer's Needs. My wife of three years and I pay a lot of ATTENTION to our surroundings. My last blogs were about Customer Service. I did not give up on the topic, but I feel that the economy and the way that people are perceiving the economy are kind of disheartening. We did not feel that he was customer oriented toward our particular situation. All of the other employees were so gracious. View my complete profile.
lvpublicity.blogspot.com
Adding Service to Customer Service: Adding Service to Customer Service
http://lvpublicity.blogspot.com/2009/07/adding-service-to-customer-service.html
Adding Service to Customer Service. Wednesday, July 29, 2009. Adding Service to Customer Service. POINT: Think before you speak. The next words you speak may be your last at that company. POINT: The words that your employee used may trash your advertising once the customers start talking. POINT: Continue to train on a daily basis and remind everyone the importance of their individual service. Maybe the people doing the training should be looked at as their delivery may be a problem.
lvpublicity.blogspot.com
Adding Service to Customer Service: What Employees Say Can Hurt Your Business
http://lvpublicity.blogspot.com/2009/07/what-employees-say-can-hurt-your.html
Adding Service to Customer Service. Friday, July 31, 2009. What Employees Say Can Hurt Your Business. My last two blogs were about Casinos. Let's try the grocery stores and a very positive note about a salon experience I had last night. The Customer Service counter in the store I was in yesterday was anything but Customer Service oriented. POINT: Do not allow your employees tell a customer "That is not my job. It is that person over there". POINT: Do not allow your employees to say"I'll be there soon".
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