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IT Support ServicesMonday, April 21, 2014. Troubleshooting Outlook 2002 That Is Unable To Receive Emails. You could definitely verify whether you have an active internet connection and if still you cannot receive email in Outlook, you could create a new Outlook email profile and verify that your Outlook settings are accurate. If you are ready to start the troubleshooting, you can follow the steps given below. You can open Microsoft Outlook on your system and select Mail Setup. You can select User Accounts and choose Mail.
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