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Welcome to Citrus Telecom

Welcome to Citrus Telecom On-Line Support / Fault Reporting. This reporting service will allow you to report a fault or submit a request with the minimum of fuss and allow us to respond as quickly as possible. You can report a fault in one of the following ways:. Fill in the form below. For complete out of hours system failure only, use 24/7 number:. Fault Priority and Ticket Management. What is the nature of the ticket? What is the nature of the fault? Effect on your service:. Calling A Barred Number.

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Welcome to Citrus Telecom On-Line Support / Fault Reporting. This reporting service will allow you to report a fault or submit a request with the minimum of fuss and allow us to respond as quickly as possible. You can report a fault in one of the following ways:. Fill in the form below. For complete out of hours system failure only, use 24/7 number:. Fault Priority and Ticket Management. What is the nature of the ticket? What is the nature of the fault? Effect on your service:. Calling A Barred Number.

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Welcome to Citrus Telecom | support.citrustelecom.net Reviews

https://support.citrustelecom.net

Welcome to Citrus Telecom On-Line Support / Fault Reporting. This reporting service will allow you to report a fault or submit a request with the minimum of fuss and allow us to respond as quickly as possible. You can report a fault in one of the following ways:. Fill in the form below. For complete out of hours system failure only, use 24/7 number:. Fault Priority and Ticket Management. What is the nature of the ticket? What is the nature of the fault? Effect on your service:. Calling A Barred Number.

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http://support.citrustelecom.net/fault_pm.html

Should your problem become critical and you feel the need for additional focus, please contact customer services on 01202 317657. Judgement and discretion are used on every fault. This is due to the fact that every fault will impact customers differently and hence a unique solution may be required. Faults are categorized into three grades of priority. All major network faults. Significant loss of service. The target time to respond for Priority 1 faults is generally 5 hours.

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Welcome to Citrus Telecom On-Line Support / Fault Reporting. This reporting service will allow you to report a fault or submit a request with the minimum of fuss and allow us to respond as quickly as possible. You can report a fault in one of the following ways:. Fill in the form below. For complete out of hours system failure only, use 24/7 number:. Fault Priority and Ticket Management. What is the nature of the ticket? What is the nature of the fault? Effect on your service:. Calling A Barred Number.

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