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Welcome to the Customer Portal. If you have any comments or suggestions click. And complete our Contact form. If you wish to contact our support team to report an issue or request please use support@datainterchange.com. Or phone our Support telephone number available with Premium Support contracts.

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Home · Customer Portal | support.datainterchange.com Reviews

https://support.datainterchange.com

Welcome to the Customer Portal. If you have any comments or suggestions click. And complete our Contact form. If you wish to contact our support team to report an issue or request please use support@datainterchange.com. Or phone our Support telephone number available with Premium Support contracts.

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1

Service Definitions · Customer Portal

http://support.datainterchange.com/customer-experience

The Data Interchange Support Services aim to maintain and improve customer satisfaction, be the best we can be and provide world class support for all products developed by us. Aftercare is a new opportunity for customers to experience a better overall service. Data Interchange is introducing a new aftercare package that allows customer to receive gold level support for up to 3 weeks after their installation or upgrade. Mon-Fri 09:00 - 17:00. Mon-Fri 08:00 - 18:00. Mon-Fri 08:00 - 18:00. 3 Cases / year.

2

Epic · Customer Portal

http://support.datainterchange.com/epic-knowledge-center

Epic is our enterprise level integration solution that offers B2B integration and Managed File Transfer. Designed specifically for large corporations with high traffic environments, Epic lets you integrate internal systems, business processes and trading partners. The below pages will instruct users on the prerequisites and give an introduction to the product. Download and install the latest versions of Epic. Video guides covering several aspects of Epic. Epic manuals and other information for users.

3

Darwin · Customer Portal

http://support.datainterchange.com/darwin-knowledge-center

Darwin is our standalone order processing solution that is perfect for SMEs. Darwin provides everything you need out of the box to fully comply with your customers’ EDI processes. Darwin lets you connect to your customers to easily receive and process EDI orders and forecasts, and quickly send back EDI despatch advices and invoices. The below pages will instruct users on the prerequisites and give an introduction to the product. Download and install the latest versions of Darwin. How do I upgrade Darwin.

4

Xlate Evolution · Customer Portal

http://support.datainterchange.com/Xlate-Evolution-knowledge-center

Introduction to Xlate Evolution. Introduction to Xlate Evolution. New to Xlate Evolution? The below pages will instruct users on the prerequisites and give an introduction to the product. Download and install the latest versions of Xlate Evolution. Learn more about Xlate Evolution in our step by step guides. The guides range from installing Xlate Evolution for the first time to moving Xlate Evolution to a new machine. Net cannot access network DLL. Video guides covering several aspects of Xlate Evolution.

5

Bacs.IP · Customer Portal

http://support.datainterchange.com/bacsip-knowledge-center

BacsIP lets you collect Direct Debits, pay Direct Credits and make BACS payment and funds transfers online. It’s simple to use and easy to manage, which makes it the ideal solution for any organisation that needs to pay staff and suppliers, or collect customer payments and member subscriptions. Introduction to Bacs.IP. Introduction to Bacs.IP. New to Bacs.IP? The below pages will instruct users on the prerequisites and give an introduction to the product. 45 Day free trial. How do I upgrade Bacs.IP.

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LINKS TO THIS WEBSITE

smarterpay.com smarterpay.com

System Requirements for installing SmarterPay | SmarterPay

http://smarterpay.com/system-requirements.html

105;nfo@smarterpay.com. Below you will find the system requirements for installing SmarterPay. Intel Core 2 Duo 1.8 GHz or AMD Equivalent or higher. 1GB disk space or more depending on the volume of file traffic. Windows Server 2008 R2. 32 bit and 64 bit versions are both supported. NET Framework 4.5. SQL Server 2008-2014 (Express edition of 2012 installed by SmarterPay). Signing software (provided by the sponsoring bank). Download FREE 45-day trial. Rhys House, Minerva Business Park, Peterborough PE2 6FT.

smarterpay.com smarterpay.com

Benefits of a BACS approved payment system | SmarterPay

http://www.smarterpay.com/features.html

105;nfo@smarterpay.com. Whether you’re new a BACS funds transfer solution, or you’re looking to switch providers, here are just a few reasons why you need to consider SmarterPay. You can pay your staff and/or suppliers direct using BACS direct credit. You can set up direct debits simply and quickly with very little fuss. Set up automated payment processes, which would mean an end to manual interventions. These are available with SmarterPay’s Hardware Security Module (HSM) support. Helps to eliminate huma...

smarterpay.com smarterpay.com

Free Trial | SmarterPay | Data Interchange

http://www.smarterpay.com/trial.html

105;nfo@smarterpay.com. Download your FREE 45-day trial! Ready to give it a try? Here you can download our 45 day free trial of SmarterPay! The trial allows you to check out everything that SmarterPay has to offer and see how it can easily integrate in to your business. Our support team will be on hand if you have any questions. Simply enter your details here and you will receive everything you need to start using SmarterPay today via email. Download FREE 45-day trial.

smarterpay.com smarterpay.com

Answers to your BACS payment questions | BACS approved SmarterPay

http://www.smarterpay.com/faq.html

105;nfo@smarterpay.com. The world of online payment systems should not be a minefield to understand. Like our own SmarterPay system we believe it’s a simple process that needs a simple explanation. Here are answers to some of the most commonly asked questions. We hope you will find these useful but please don’t hesitate to get in touch. If there are other questions you want to run by us. Do I need a smartcard reader in order to use SmarterPay? If I need help installing SmarterPay what should I do? Ready ...

smarterpay.com smarterpay.com

Online payment solution | SmarterPay | Data Interchange

http://www.smarterpay.com/about.html

105;nfo@smarterpay.com. SmarterPay is the BACS approved funds transfer solution from Data Interchange. Data Interchange is the company responsible for introducing SmarterPay to the funds transfer sector. We have been designing and delivering BACS solutions for businesses since the 1980s which means today we are recognised as one of the leaders in this field. We are regarded as one of the key providers of complementary payment solutions for RTI PAYE Filing with HM Revenue and Customs in the UK. Size and s...

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