support.ladesk.com

LiveAgent support portal

And 11 more . And 331 more . How to create Chat buttons in LiveAgent. How to create Chat invitations in LiveAgent. How to create Departments in LiveAgent. And 22 more . SUGGESTION: Implement Google login for agents. Need Contact Form to Reset. And 341 more . How to make REST calls in PHP. How to setup Facebook application. Live chat - Creating chat buttons. Help desk software by. Ready to try LiveAgent? It's free for the first 14 days! No credit card required. We work well with others. Quality Unit, LLC.

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LiveAgent support portal | support.ladesk.com Reviews

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And 11 more . And 331 more . How to create Chat buttons in LiveAgent. How to create Chat invitations in LiveAgent. How to create Departments in LiveAgent. And 22 more . SUGGESTION: Implement Google login for agents. Need Contact Form to Reset. And 341 more . How to make REST calls in PHP. How to setup Facebook application. Live chat - Creating chat buttons. Help desk software by. Ready to try LiveAgent? It's free for the first 14 days! No credit card required. We work well with others. Quality Unit, LLC.

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LiveAgent support portal | support.ladesk.com Reviews

https://support.ladesk.com

And 11 more . And 331 more . How to create Chat buttons in LiveAgent. How to create Chat invitations in LiveAgent. How to create Departments in LiveAgent. And 22 more . SUGGESTION: Implement Google login for agents. Need Contact Form to Reset. And 341 more . How to make REST calls in PHP. How to setup Facebook application. Live chat - Creating chat buttons. Help desk software by. Ready to try LiveAgent? It's free for the first 14 days! No credit card required. We work well with others. Quality Unit, LLC.

INTERNAL PAGES

support.ladesk.com

1

Archive Tags

https://support.ladesk.com/759775-Archive-Tags

Dec 23 (2 months ago). My agents use tags - LOTS of tags! With over 250 of them, we are Tag Central. Sometimes, a specific department wants our guys to monitor a specific campaign for a specific period (they are very specific people). However, after the campaign is over, we only have the option to:. A - Delete the tags and lose them on our historical tickets also, or. B - change their names to zzz (Specific Campaign) to push them to the end of the tag list, or. Do not have an account? Quality Unit, LLC.

2

How to create Departments in LiveAgent

https://support.ladesk.com/999092-How-to-create-Departments-in-LiveAgent

How to create Departments in LiveAgent. How to create Departments in LiveAgent. In this video tutorial I will show you how to create Departments. Department represents a specific division of your organization by product or service, field of knowledge, physical location or Responsibility. Navigate to Configuration Departments and click on Create department. Name your new Department with a unique name. After the Department is created, you can add or remove agents. Feb 06 (29 days ago). And 24 more . 421 2 ...

3

FAQ

https://support.ladesk.com/280135-FAQ

Replying to LiveAgent ticket from agent's email. LiveAgent has a handy feature, that allows your agents to reply to ticket notifi. more. Our invoices might seem complicated at first glance but once you understand few . more. How to automatically assign a ticket to agent who opened it. If you want for example only one agent to work on a ticket, you can create a rul. more. How do we backup data in the Cloud? Customers are often curious, how LiveAgent's data is backed up. In order to ensu. more. In order to...

4

Technical Support

https://support.ladesk.com/806117-Technical-Support

Replying to LiveAgent ticket from agent's email. And 48 more . Export ticket to PDF/HTML file. And 68 more . Advanced contact / chat widgets integration. And 39 more . Cookies and JavaScript settings in different browsers. How to set a timezone in downloadable licenses. How to display different time than server time in automated emails. And 28 more . Contact widget not working in Internet Explorer 11. How to debug networking issues when LiveAgent is very slow or not loading (Cloud accounts). And 31 more .

5

How to make REST calls in PHP

https://support.ladesk.com/061754-How-to-make-REST-calls-in-PHP

How to make REST calls in PHP. How to make REST calls in PHP. Example of calling GET request. Next example will recieve all messages for specific conversation. Service url = 'http:/ example.com/api/conversations/[CONV CODE]/messages&apikey=[API KEY]';. Curl = curl init($service url);. Curl setopt($curl, CURLOPT RETURNTRANSFER, true);. Curl response = curl exec($curl);. If ($curl response = = false) {. Info = curl getinfo($curl);. Decoded = json decode($curl response);. Var export($decoded- response);.

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ladesk.com

Help Desk Software, Helpdesk Software | LiveAgent

http://www.ladesk.com/help-desk-software

Need a better Help Desk Software. Great customer service starts with better help desk software. Setup your own help desk in minutes with a 14-day-free trial. Powerful Help Desk Software. Customer success is a top priority for us at sli.do. Especially in the event industry, a few seconds can make a big difference. We analyzed most of the available solutions and LiveAgent. Is by far the best. It combines excellent live chat. To our customers. Highly recommended! Peter Komornik, Sli.do. I Went With LiveAgent.

ladesk.com

Pricing | LiveAgent

https://www.ladesk.com/pricing

Make every dollar count! Mo 3 agents included. Mo 3 agents included. Choose your plan later. Mo 3 agents included. Installed on your server. Account Price (3 agent seats included). E-mail support - Ticketing? LiveAgent grabs all your incoming emails and transforms them into tickets for better access and management. Predefined and customizable contact formulars can be placed anywhere in your website. Forum and Knowledge base? Insert feedback buttons and collect important feedback from your customers.

ladesk.com

Universal Inbox | LiveAgent

https://www.ladesk.com/tour/universal-inbox

Handle customer requests from one universal inbox. It's so simple, even a child can use it. Or see our pricing. Live Agent plugs into your e-mail and automatically creates tickets. Never worry about missing out on an e-mail from your customer again. Every e-mail is automatically made into a ticket that is assigned to the correct department, and lastly to the support agent. Boost online sales and generate more leads with Live Chat. Read more about Live Chat integration. Voice support is built right in.

ladesk.com

How to Handle Any Type of Complaining Customer

https://www.ladesk.com/blog/article/title/how-to-handle-any-type-of-complaining-customer

How to Handle Any Type of Complaining Customer. Created by David Cacik. Handling customer complaints is, in most cases, an alchemy to which the recipe has not yet been discovered. However, we at LiveAgent have years of experience in dealing with customers, so we decided to write up a list of useful tips for handling complaints. 95% of customers tell someone about a negative experience with customer support. 54% of them share it more than 5 times. Handling a complaint includes three steps:. It works simil...

ladesk.com

LiveAgent | LiveAgent

https://www.ladesk.com/de

Bereit zum Abheben mit Ihrer 14-Tage Trial-Version? Mit der Kontoerstellung stimme ich den Geschäftsbedingungen. Your account is being created. You will be redirected directly to your LiveAgent. Your login information will be also sent to your email address. Ihr LiveAgent wird aufgebaut. Ihr Konto wird jetzt erstellt und Ihre Anmeldeinformationen werden auf Ihre E-Mail-Adresse versendet. Inzwischen können Sie ein paar Neuigkeiten auf unserem. Sehen Sie sich an wie es funktioniert. IOS and Android ready.

ladesk.com

Contact Widgets | LiveAgent

https://www.ladesk.com/tour/customer-portal

LiveAgent is equipped with numerous contact widgets. Live Chat, Contact Forms, Call Center, Knowledge Base, Feedback buttons and formulars - it's all there, ready to use. You're only one click away. From using these features on your website. Business Benefits of Live Chat:. Increase leads and sales by adding a live chat button on your website. Provide customers immediate access to help. Live Chat increases conversions on average by 23%. Read more why livechat is a must-have. Haven’t found the right style...

ladesk.com

Live Chat Software | LiveAgent

https://www.ladesk.com/tour/live-chat-software

Live Chat for Websites. Live Chat is the easiest and least expensive way to connect with visitors of your website. Not online? Answer them later via email. Or see our pricing. Could you help me pick the right license? Yes, how many agents do you require? I'm thinking about 3-4. LiveAgent is an everything-you-need software suite for customer support. It includes live chat, email ticketing, call center, social media helpdesk, knowledgebase, customer portal, feedback and contact formulars and plenty more.

ladesk.com

Partner with Quality Unit | LiveAgent

https://www.ladesk.com/partner-with-quality-unit

Want to partner up? Get directly in touch with VP of Sales and discuss the possible partnership options that you would like to participate in. Use the contact button below to write directly to him. About us and Our Team. 1-888-659-6550 (Toll Free in USA and Canada). 421 2 33 456 826 (European Union and Worldwide). Quality Unit, LLC. 616 Corporate Way, Suite 2-3278. Valley Cottage, NY 10989. How to build customer satisfaction and strike more deals. Check your mailbox, your free e-book awaits you.

ladesk.com

Live Agent alternatives | LiveAgent

https://www.ladesk.com/live-agent-alternatives

Compare LiveAgent with others. Do you want to compare helpdesk software or looking to switch from a different helpdesk to LiveAgent? You are at the right place. 1 Bang for the buck. Every dollar counts. Especially when you're a startup. If you’re looking for an overpriced, fancy helpdesk software, you're not at the right place. LiveAgent will grow with you. No matter whether you're a One Man Operation or an Enterprise business, we have got you covered. Average rating based on 15291. 3 You can count on us.

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