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MicroAutomation Support Login | support.microautomation.com Reviews

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Emergency Response and Contact Center Solutions Across Industries | MicroAutomation

http://www.microautomation.com/industries/communications

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. ARE YOU READY FOR THE NEXT GENERATION OF CUSTOMER COMMUNICATION? Download our checklist - The Top 10 Features Your Proactive Notification System Needs to Have. How to identify and anticipate customer issues. How proactive customer engagement benefits your business. What your proactive customer engagement strategy needs to succeed. Save Your Customers Time, Use Their Phone Number.

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Next Generation Technology in Customer Contact Solutions | MicroAutomation

http://www.microautomation.com/services

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. This comprehensive approach to our solution development and implementation process demonstrates our dedication and commitment to our solutions. Not only do we ensure that all solutions work properly, but we deliver seamless integration with minimal disruption to our customers and their operations. MIGRATE TO NEXT GENERATION 9-1-1. Next Generation 9-1-1 Solutions. How to identify ...

microautomation.com microautomation.com

OmniEngage - A Multi-Channel Communication Solution | MicroAutomation

http://www.microautomation.com/solutions/multi-channel-communications

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. Allow customers to initiate on preferred channel. Guide customers to appropriate channel for best problem resolution. Context persistence reduces repetitive information sharing. Channel efficiencies extended directly to agent efficiencies. Macro type functionality permits agents to leverage single channel proficiency across all channels. Our engineers skillfully implement multi-c...

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Next Generation Technology in Customer Contact Solutions | MicroAutomation

http://www.microautomation.com/solutions/omniengage

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. This comprehensive approach to our solution development and implementation process demonstrates our dedication and commitment to our solutions. Not only do we ensure that all solutions work properly, but we deliver seamless integration with minimal disruption to our customers and their operations. MIGRATE TO NEXT GENERATION 9-1-1. Next Generation 9-1-1 Solutions. How to identify ...

microautomation.com microautomation.com

Interactive Voice Response Applications - Next Generation Technology Solutions | MicroAutomation

http://www.microautomation.com/solutions/interactive-voice-response-ivr

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. At MicroAutomation, we develop Interactive. IVR) applications that your customers will want to use! Dialogs and voice biometrics for secure customer authentication. Reduce transaction time by 50% with intuitive application design. Achieve 90% IVR utilization through personalization. Voice Biometrics for Caller Authentication and Identification. Natural Language Speech Recognition.

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Expert Consulting to Reduce Customer Effort through Next Generation Technology | MicroAutomation

http://www.microautomation.com/services/consulting

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. WHAT IS A MAVEN? A MAVEN is a trusted expert in a particular field, who seeks to pass knowledge on to others. The understanding and knowledge accumulation of our MAVENs focuses on customer service, which allows us to provide innovative best practices while working with existing technology environments to provide the greatest return on investment for clients. The conventional wisd...

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Next Generation Technology in Customer Contact Solutions | MicroAutomation

http://www.microautomation.com/services/software-development

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. This comprehensive approach to our solution development and implementation process demonstrates our dedication and commitment to our solutions. Not only do we ensure that all solutions work properly, but we deliver seamless integration with minimal disruption to our customers and their operations. MIGRATE TO NEXT GENERATION 9-1-1. Next Generation 9-1-1 Solutions. How to identify ...

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Next Generation Technology in Customer Contact Solutions | MicroAutomation

http://www.microautomation.com/solutions

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. This comprehensive approach to our solution development and implementation process demonstrates our dedication and commitment to our solutions. Not only do we ensure that all solutions work properly, but we deliver seamless integration with minimal disruption to our customers and their operations. MIGRATE TO NEXT GENERATION 9-1-1. Next Generation 9-1-1 Solutions. How to identify ...

microautomation.com microautomation.com

Maximize Customer Value with Proactive Outbound Contact | Ovum

http://www.microautomation.com/solutions/outbound-ivr

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. What Makes a Customer Contact Program. Outbound contact today is vastly more customer-friendly than it was in the past. A good modern outbound customer contact program is now distinguished by its proactivity. The messages are to the customer, whether or not the customer is contacted in a manner. To them, and whether or not a conversation is. And more. Download our whitepaper.

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Omni911 - Public Safety Technology - Next Gen Technology for Public Safety Answering Points | MicroAutomation

http://www.microautomation.com/industries/emergency-operations

800) 817-2771 info@microautomation.com. Migrate to Next Generation 9-1-1. Next Generation 9-1-1 Solutions. GSA IT Schedule 70. Next Generation 9-1-1 Solutions. Requires no proprietary hardware to operate in Virtual Machine or standard PC environments. Allows you to meet the changing needs of NG9-1-1 while significantly reducing ongoing maintenance costs. PSAPs can continuously improve as they transition to full support of NG9-1-1 capabilities. Eliminates the need for expensive custom programming. The tra...

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Skip to header menu. Skip to action menu. Skip to quick search. Skip to Recently Updated. Give us a call! We would love to give you a hand! Call us direct at 702-749-5353, option 1 for technical support. Technical support hours are Monday-Friday 7 am - 4 pm PST, except holidays. Have your serial number* and store name ready when you call in. To purchase a technical support contract, call (702) 749-5353 Option 2. You may also download the support agreement form. And credit card authorization form.

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