support.navinet.net

NaviNet Support | Where healthcare comes together.

Skip to main content. Select a health plan for support information on that plan. Select a Health Plan. AmeriHealth District of Columbia. AmeriHealth PA Medical Assistance/Connect Plans. Blue Cross and Blue Shield of Nebraska. Blue Cross Complete of Michigan. Health Options Highmark BCBSD. Highmark Blue Cross Blue Shield. Highmark Blue Cross Blue Shield Delaware. Neighborhood Health Plan of RI. Select Health of South Carolina. West Virginia Family Health. How do I add new users to my office? Providers you...

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NaviNet Support | Where healthcare comes together. | support.navinet.net Reviews

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Skip to main content. Select a health plan for support information on that plan. Select a Health Plan. AmeriHealth District of Columbia. AmeriHealth PA Medical Assistance/Connect Plans. Blue Cross and Blue Shield of Nebraska. Blue Cross Complete of Michigan. Health Options Highmark BCBSD. Highmark Blue Cross Blue Shield. Highmark Blue Cross Blue Shield Delaware. Neighborhood Health Plan of RI. Select Health of South Carolina. West Virginia Family Health. How do I add new users to my office? Providers you...

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NaviNet Support | Where healthcare comes together. | support.navinet.net Reviews

https://support.navinet.net

Skip to main content. Select a health plan for support information on that plan. Select a Health Plan. AmeriHealth District of Columbia. AmeriHealth PA Medical Assistance/Connect Plans. Blue Cross and Blue Shield of Nebraska. Blue Cross Complete of Michigan. Health Options Highmark BCBSD. Highmark Blue Cross Blue Shield. Highmark Blue Cross Blue Shield Delaware. Neighborhood Health Plan of RI. Select Health of South Carolina. West Virginia Family Health. How do I add new users to my office? Providers you...

INTERNAL PAGES

support.navinet.net

1

How do I change my password? | NaviNet Support

http://support.navinet.net/health-plans/navinet-basics/faq/how-do-i-change-my-password

Skip to main content. How do I change my password? In NaviNet, select the Welcome. Menu and click My Account. In My Account, select My Security. Click Change Security Information. What do I do if I can't remember my password? For general NaviNet information, please click the NaviNet Basics. For more information on a health plan transaction, please click the Health Plans. Tab, and select the name of your health plan. For more information on a workflow that is not plan-specific, please click the Workflows.

2

Top Support FAQs | NaviNet Support

http://support.navinet.net/top-support-issues

Skip to main content. Why are my NaviNet bookmarks broken? Recent updates to NaviNet may result in broken links (and an error message) when accessing old bookmarks. If your bookmark links are broken, navigate to the page you would like to access and re-save it. How do I add a provider to my office? Read more about How do I add a provider to my office? How do I find my Aetna EOBs? Select the link that most closely matches the scenario in which you encountered the issue. List of health plan contacts. How d...

3

Why is my Home page blank? | NaviNet Support

http://support.navinet.net/health-plans/navinet-basics/faq/why-is-my-home-page-blank

Skip to main content. Why is my Home page blank? If you see a blank screen when trying to access the NaviNet Home page in Internet Explorer, you might have Compatibility View enabled. The Internet Explorer Compatibility View setting must not. Be enabled for NaviNet. Note: Blank screens in any/all browsers may also be caused by incorrect trusted sites settings. See the Optimizing Your Browser. User guide for help with trusted site settings. To disable Compatibility View in Internet Explorer:. In some vers...

4

How do I find my Aetna EOBs? | NaviNet Support

http://support.navinet.net/health-plans/aetna/faq/how-do-i-find-my-aetna-eobs

Skip to main content. How do I find my Aetna EOBs? There are many different reasons you might not be able to find your Aetna EOBs. This topic will help you narrow down the cause of the issue and let you know what action you can take to get the issue resolved. Select the link that most closely matches the scenario in which you encountered the issue. I'm using the EOB Activity workflow and I can't find my EOB. I'm trying to do an EOB search and I can't find my EOB. Tab, and select the name of your workflow.

5

NaviNet Security Officers | NaviNet Support

http://support.navinet.net/health-plans/security-officers

Skip to main content. Top Security Officer FAQs. What is a NaviNet Security Officer? Why does NaviNet have Security Officers? What are the roles and responsibilities of a NaviNet Security Officer? Who in our office should be the NaviNet Security Officer? How do we change our NaviNet Security Officer? How time consuming is it to be a NaviNet Security Officer? Security Officer Best Practices. Guidelines on Managing User Accounts. Guidelines on Managing User Passwords. Guidelines on Adding Health Plans.

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