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NetResults Tracker Technical Support | NetResults Tracker

NetResults Tracker is a collaboration tool for business process management, change management, bug tracking, technical support, employee help desk, and knowledge base.

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NetResults Tracker Technical Support | NetResults Tracker | support.nrtracker.com Reviews

https://support.nrtracker.com

NetResults Tracker is a collaboration tool for business process management, change management, bug tracking, technical support, employee help desk, and knowledge base.

INTERNAL PAGES

support.nrtracker.com support.nrtracker.com
1

Users - NetResults Tracker Help

http://support.nrtracker.com/latesthelp/Admin/bots_admin_users.htm

In order to use Tracker, every user must log in as a registered user. Tracker allows you to enter users and distinguish between internal users and external users like customers or partners. Before a user can begin using Tracker, a user must be created and given access to a workgroup(s) in the User Management System (UMS). After this is done, you can add a user to the User Accounts section of your Tracker workgroup. If the UMS Administrator has given you the UMS privileges. Topics Covered In This Section.

2

NetResults Tracker Downloads | NetResults Tracker

http://support.nrtracker.com/support/downloads

Welcome to the NetResults Tracker Downloads page. You can find the latest releases on this page. Please contact Technical Support. If you need to download an older version of NetResults Tracker. Request 6.7.3 Download. NetResults Tracker 6.7.3. To read about new features and fixes in this release, please visit the features. After you have downloaded the software, please follow the Version 6.7.3 Installation Instructions. If your Software Updates and Support. SUS) subscription is current, then you can get...

3

NetResults Tracker Professional Services | NetResults Tracker

http://support.nrtracker.com/support/professional_services

NetResults Professional Services provides world-class development, deployment and integration services to help customers improve their business processes. NetResults consultants bring in-depth knowledge and extensive experience to optimize the impact of each NetResults Tracker installation. To expedite the initial deployment of the NetResults Tracker system, a NetResults consultant can provide assistance with installation, data import, custom configuration and training.

4

Help Manuals | NetResults Tracker

http://support.nrtracker.com/support/help_manuals

For versions 6.7.0 - 6.7.3. User Management System Guide. Workgroup Management System Guide. For versions 6.6.0 - 6.6.1. User Management System Guide. Workgroup Management System Guide. For versions 6.5.0 - 6.5.1. User Management System Guide. Workgroup Management System Guide. For versions 6.0.0 - 6.0.1. User Management System Guide. Workgroup Management System Guide. For versions 5.5 - 5.5.4. Workgroup Management System Guide. For versions 5.0 - 5.0.2. Workgroup Management System Guide.

5

Support Plans | NetResults Tracker

http://support.nrtracker.com/support/support_plans

Software Updates and Support (SUS). The standard NetResults Tracker maintenance package Software Updates and Support (SUS). Email-based support, Monday - Friday (excluding holidays), 6am - 5pm Pacific Time. Web support (Knowledge Base, Download, etc.), 24 hours a day, 7 days a week. Software updates (all NetResults Tracker releases) via the web. Annual SUS subscription fee. Is 20% of license fees when purchased with new licenses. Renewal. Total cost 70% of current license fees). Unless you are quite ...

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NetResults Tracker: Self-service Help Desk Software Solutions - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/product/apps/helpdesk.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker for Help Desk Software. NetResults Tracker is a powerful, easy-to-use web-based collaboration tool. See how NetResults Tracker can help your company. See how Tracker can be used as a Help Desk application. Try Tracker for FREE. Take a quick Guided Tour. To see general features of Tracker explained. Get a Custom Demo. Or sign up for Personal Live Trial. NetResults Tracker ...

nrtracker.com nrtracker.com

NetResults Tracker: Features and Benefits - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/product/features_benefits.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker Features and Benefits. Workflow and Process Management. Support and Help Desk. Security and Access Control. Flash Demo / Screenshot. Designed and developed to operate on the Web. All features and functionality are available to the user with a Web browser. Easy to use and deploy. Provide full access from any platform, anywhere. No client-side installation. The architecture...

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NetResults Tracker: Self-service Customer Support Portal Software - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/product/apps/support.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker for Support Software Portal. NetResults Tracker is a powerful, easy-to-use web-based collaboration tool. See how NetResults Tracker can help your company. See how Tracker can be used as a Customer Support application. Try Tracker for FREE. Take a quick Guided Tour. To see general features of Tracker explained. Get a Custom Demo. Or sign up for Personal Live Trial. NetResu...

nrtracker.com nrtracker.com

NetResults Tracker: System Requirements - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/product/system_requirements.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker System Requirements. NetResults Tracker software only needs to be installed on a single web server machine. Users (including the administrator) do not need to install any software on their desktop computers. They just need a supported web browser. Where we maintain web servers with NetResults Tracker software for you). Internet Explorer 7.0 - 11.0. Safari 6.0 - 9.0. Micro...

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NetResults Tracker: Custom Demonstration - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/demo/custom_demo.aspx

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker Custom Demonstration. Let us guide you through Tracker's features. Submit Custom Demo Request. Fill in the following fields and click Submit. Button to request a custom demonstration. Fields marked * are required. If you are unsure of the values you should enter, please email Technical Support. With your questions before submitting your request. 1 Provide Your Information.

nrtracker.com nrtracker.com

NetResults Tracker: Demo - Try it FREE - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/demo/index.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. To evaluate NetResults Tracker, you may want to. Get a Custom Demonstration. Start a Personal Live Trial. We will set up a workgroup on our servers complete with an administrator account and your own private database that you can save (and no one else can see or modify). No installation is required. No credit card required. All you need is a web browser. Take a Self-Guided Tour. Some icons ...

nrtracker.com nrtracker.com

NetResults Tracker: Personal Live Trial - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/demo/personal_live_trial.aspx

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker Personal Live Trial. Free 30-day trial. No installation. No credit card. No risk. We install the NetResults Tracker software on our web servers for you. Because Tracker is fully web based, including the Administration interface, all you need is your web browser. At the end of your trial, we can transfer your data to our NetResults Tracker Online. 1 Provide Your Information.

nrtracker.com nrtracker.com

NetResults Tracker: Sarbanes-Oxley (SOX) Compliance Management - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/product/apps/sarbanes_oxley.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker for Sarbanes-Oxley (SOX) Compliance. NetResults Tracker is a powerful, easy-to-use web-based collaboration tool. See how NetResults Tracker can help your company. Try Tracker for FREE. Take a quick Guided Tour. To see Tracker features explained. Get a Custom Demo. Or sign up for Personal Live Trial. Read about its features and benefits. Audit trails to provide evidence.

nrtracker.com nrtracker.com

NetResults Tracker: Customers and Testimonials - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/customers/index.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. Representative NetResults Tracker Customers. More than 1000 companies, from over 35 countries, have licensed NetResults Tracker for bug tracking, defect tracking, workflow and process management, help desk, and automated support. They have purchased licenses for over 50,000 employees, partners, and customers. Customers of NetResults Tracker include companies like:. CITIC Ka Wah Bank. Ndash;...

nrtracker.com nrtracker.com

NetResults Tracker: Issue Tracking and Management Software - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

http://www.nrtracker.com/product/apps/issue_tracking.html

Web-based collaboration software for bug tracking, change management, support, and help desk. Skip to page content. NetResults Tracker for Issue Tracking and Management. NetResults Tracker is a powerful, easy-to-use web-based collaboration tool. See how NetResults Tracker can help your company. Try Tracker for FREE. Take a quick Guided Tour. To see Tracker features explained. Get a Custom Demo. Or sign up for Personal Live Trial. Read about its features and benefits. Tracker thus delivers up-to-the-minut...

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