support.suitabletech.com

Suitable Technologies | Portal

Submit a Support Ticket. Are you ready to set up your Beam? Do you have technical questions about Beam? Our step-by-step instructions are short, clear and paired with helpful how-to videos. We have answers to your frequently asked questions, a Customer Success team ready to assist, and an impressive online knowledge base. all to resolve any issues you might have connecting or operating your BeamPro or Beam . Are you having trouble? Do you need help? Have a question for the public? Can I reboot a BeamPro?

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Submit a Support Ticket. Are you ready to set up your Beam? Do you have technical questions about Beam? Our step-by-step instructions are short, clear and paired with helpful how-to videos. We have answers to your frequently asked questions, a Customer Success team ready to assist, and an impressive online knowledge base. all to resolve any issues you might have connecting or operating your BeamPro or Beam . Are you having trouble? Do you need help? Have a question for the public? Can I reboot a BeamPro?

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Suitable Technologies | Portal | support.suitabletech.com Reviews

https://support.suitabletech.com

Submit a Support Ticket. Are you ready to set up your Beam? Do you have technical questions about Beam? Our step-by-step instructions are short, clear and paired with helpful how-to videos. We have answers to your frequently asked questions, a Customer Success team ready to assist, and an impressive online knowledge base. all to resolve any issues you might have connecting or operating your BeamPro or Beam . Are you having trouble? Do you need help? Have a question for the public? Can I reboot a BeamPro?

INTERNAL PAGES

support.suitabletech.com

1

Suitable Technologies | What is Assisted Docking and how do I us...

https://support.suitabletech.com/customer/en/portal/articles/2435801-what-is-assisted-docking-and-how-do-i-use-it-on-a-mobile-device-

Submit a Support Ticket. What is Assisted Docking and how do I use it on a mobile device? What is Assisted Docking and how do I use it on a mobile device? Assisted Docking is a feature of Beam which allows for easy parking of the Beam on the charging dock. For additional information, chat with us online or email our Customer Success Department at support@suitabletech.com. Did you find this article helpful? I found this article helpful. I did not find this article helpful. Nov 21, 2016 11:19AM CST.

2

Suitable Technologies | Beam Desktop Application

https://support.suitabletech.com/customer/en/portal/topics/924117-beam-desktop-application/articles

Submit a Support Ticket. How to Install/Uninstall Beam Desktop App for Windows. To Install the Beam Desktop App for Windows: You must be a Beam account holder to download the Beam Desktop app for Windows. Log into your account at www.suitabletech.com. Upon sign-in, you will be . What can I do to look great on Beam? What are the system requirements to run the Beam App? How do I Sign in with Google? How do I get a Beam Account/Access to a Beam? How do I pilot the Beam and adjust my settings? To connect to ...

3

Suitable Technologies | How do I turn off my BeamPro?

https://support.suitabletech.com/customer/en/portal/articles/2435833-how-do-i-turn-off-my-beampro-

Submit a Support Ticket. How do I turn off my BeamPro? How do I turn off my BeamPro? There are two ways to power down your BeamPro:. Press the green power button on the back of the Beams base. Click here for instructions to remotely shut down your BeamPro. For additional information, chat with us online or email our Customer Success Department at. Did you find this article helpful? I found this article helpful. I did not find this article helpful. Mar 01, 2017 08:57AM CST. Https:/ cdn.desk.com/.

4

Suitable Technologies | Which mobile devices are supported?

https://support.suitabletech.com/customer/en/portal/articles/2435798-which-mobile-devices-are-supported-

Submit a Support Ticket. Which mobile devices are supported? Which mobile devices are supported? IPhone 5s or newer or iPad Air or newer. Most flagship android phones and tablets made after January 2014. For additional information, chat with us online or email our Customer Success Department at s. Did you find this article helpful? I found this article helpful. I did not find this article helpful. May 31, 2016 06:54PM CDT. Customer service software powered by Desk.com. Https:/ cdn.desk.com/.

5

Suitable Technologies | What can I do to look great on Beam?

https://support.suitabletech.com/customer/en/portal/articles/2435766-what-can-i-do-to-look-great-on-beam-

Submit a Support Ticket. What can I do to look great on Beam? What can I do to look great on Beam? Before you start, make sure your computer is hard-wired into an Ethernet port to ensure you have sufficient network connectivity. Read more about Beam network requirements. Allocate a 6 x 8 ft. area for your computer setup. Select a solid-colored wall (with a single piece of wall art). DO NOT sit in with your back to a window (direct the light toward your face). Did you find this article helpful? Https:/ cd...

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suitabletech.com

Beam+ Smart Presence System

https://www.suitabletech.com/beam-plus

Be there for friends and family. Get Beam for $1,995. Be there for friends and family. Get Beam for $1,995. Beam is ideal for those who are away from home or live far away from their friends and family. Battery provides up to 2 hours of call time. 10-inch LCD flat-panel screen. Two 640x480 HDR cameras, with 30 frames-per-second video. 4-microphone array with high-quality sound. Connects on either 2.4GHz or 5GHz (recommended) WiFi networks. To learn more about networks, see our video. Get Beam for $1,995.

suitabletech.com

Beam® Smart Presence System

https://suitabletech.com/beam

Request a Test Drive. Be present with your colleagues. Lead Collaborate. Be visible. Take a seat at the table with Beam. Be present with your colleagues. Lead Collaborate. Be visible. Take a seat at the table with Beam. Beam provides active families and small businesses with state-of-the-art telepresence capabilities at a competitive price. Choose the Beam that fits your needs. Long-lasting lead-acid battery. Assisted-docking feature allows for effortless charging. Up to 2 Hours. Up to 8 Hours. Basic adm...

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Guest User Sign In. Open a New Ticket. Welcome to the Support Center. In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. Open a New Ticket. Open a New Ticket. Helpdesk software - powered by osTicket.

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Guest User - Log In. In order to manage support requests better, we now use a helpdesk system. To contact us about a new issue, please open a new ticket below. If you would rather email us, please email [email protected]. And your email will be imported into the helpdesk system. Open A New Ticket. Please provide as much detail as possible to enable us to manage your request. To update a previously submitted ticket, please use the form to the right. Open a New Ticket.

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Welcome to your New SugarSync! Where is my SugarSync Drive? Setting up SugarSync for the first time. Read our SugarSync Getting Started Guide! SugarSync's all new storage plans! Knowing your files are safe. SugarSync's all new storage plans! Upgrade to a Business account. Learn how to share files and folders. Apple and Android tips and tricks. Manage your account on your website. Everything to do with your computer. Backup, Sync and Share. Get the most out of SugarSync, easy access to your data.

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support.suitabletech.com

Suitable Technologies | Portal

Submit a Support Ticket. Are you ready to set up your Beam? Do you have technical questions about Beam? Our step-by-step instructions are short, clear and paired with helpful how-to videos. We have answers to your frequently asked questions, a Customer Success team ready to assist, and an impressive online knowledge base. all to resolve any issues you might have connecting or operating your BeamPro or Beam . Are you having trouble? Do you need help? Have a question for the public? Can I reboot a BeamPro?

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Connect to Live Agent. How to find Customer ID? Product / Functionality Questions. IMS down / eRx down / Fax Server issues. Adobe ActiveX 18 Issue. We have encountered an issue in Adobe ActiveX 18 which causes the screen to turn black after maximizing the dashboard or opening the vitals graph from the visit note. If your Adobe Flash Player has not been updated to ActiveX18 yet, please do not opt in for this update. Instead turn off the automatic update feature or choose the ActiveX19. 2010 SuiteMed, LLC.

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Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. How to Get Support:. A member of our support team will chat with you first to determine the nature of the problem. You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

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