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Login - Ucomm Support Centre | support.ucommgroup.com.au Reviews
https://support.ucommgroup.com.au
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About Us
http://ucommgroup.com.au/index.php/about-us
Ucomm’s solutions focus on the premise of effective communications and interactions to develop a collaborative working culture with their clients to be able to help them obtain the greatest benefit from their information technology, telecommunications and networking investments.
Ucomm Framework
http://ucommgroup.com.au/index.php/services/ucomm-framework
The Ucomm Framework is the foundation on which all our engagements are based upon. It is designed to provide a systematic and comprehensive blue-print for every Ucomm client experience. The Framework breaks each project into six essential steps:. Where the business case and financial justification for the project are established. When system requirements and high level design expectations are determined.
The Company
http://ucommgroup.com.au/index.php/about-us/the-company
Ucomm’s solutions focus on the premise of effective communications and interactions to develop a collaborative working culture with their clients to be able to help them obtain the greatest benefit from their information technology, telecommunications and networking investments.
Managed Services
http://ucommgroup.com.au/index.php/services/managed-services
Focus on the bigger picture. With Ucomm Managed Services, your staff will be able to focus on what’s most important your business. Our only non-negotiable service requirement is that IP telephony servers and Voice over IP (VoIP) gateways must be covered by telephone support, supply of software maintenance releases, supply of parts and on-site engineering services. These are essential in protecting your business against disruption. You make the money. We’ll help you save it.
Services
http://ucommgroup.com.au/index.php/services
Ucomm's business is all about helping clients to identify, implement and benefit from the most appropriate communications technologies. We achieve this through a comprehensive range of services that covers every aspect of our customers' communications needs:. Address everything from requirements analysis and design through to project management, deployment and ongoing optimisation;. Complement your existing resources to ensure responsive and responsible support;.
Careers
http://ucommgroup.com.au/index.php/careers
Wish to join a collaborative and progressive team of senior engineers providing expertise and support for Unified Communication Contact Centre Technologies, Networks and or Security from concept through delivery to support? There are no positions being advertised right now! This does not mean we are closed for new talent. Sometimes the right candidate comes along that you just can't refuse.
Unified Support
http://ucommgroup.com.au/index.php/services/unified-support
Problems can arise whenever, wherever. The network experiences issues, an application won't respond the way it should or, your telephony system develops the hiccups. That's when Ucomm Support swings into action. 24 hours a day, 7 days a week, we'll minimise disruption to your business. Call (02) 9078 8111 to make sure you have the best support.
Professional Services
http://ucommgroup.com.au/index.php/services/professional-services
With over 15 years, as designers, consultants, builders, technicians and maintenance providers, the Ucomm senior team has seen it all in:. Infrastructure, applications and services associated with unified communications;. Set-up and management of contact or call centres; and. Deployment and management of networks using the world's leading technologies. Our strategic approach is holistic. Our attitude to problem solving is refreshing. And, we will tailor for your business whether it’s:.
Unified Training
http://ucommgroup.com.au/index.php/services/unified-training
Why sink and swim? Training is one of the most critical elements in any successful technology deployment, yet, also often the most neglected. Managers run out of time to schedule training, staff can't be bothered, or there is an assumption that staff will simply pick up the skills on the job. When we design your solution, we'll also structure a training program to match, such as:. End user training;. Train the trainer courses;. Supervisor and administrator training;. Operator courseware; and.
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Login - Ucomm Support Centre
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