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Vanilla Forums Help

Official support for customers hosted at VanillaForums.com, frequently asked questions, and comments on our blog. Start a New Discussion to get help or ask a question to our staff.

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Official support for customers hosted at VanillaForums.com, frequently asked questions, and comments on our blog. Start a New Discussion to get help or ask a question to our staff.
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Vanilla Forums Help | support.vanillaforums.com Reviews

https://support.vanillaforums.com

Official support for customers hosted at VanillaForums.com, frequently asked questions, and comments on our blog. Start a New Discussion to get help or ask a question to our staff.

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1

Something up with server? - Vanilla Support Community

https://support.vanillaforums.com/discussion/7223/something-up-with-server

Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email support@vanillaforums.com. Something up with server? I've tried to post a post about five times now with a spoofed account. every time the entire forum stops loading (in both that tab as well as a separate tab that I refresh to check). Was there a specific error? This discussion has been closed. Call us at: 1-866-845-0815.

2

Cannot create Groups in Vanilla...."Category is Required" error message - Vanilla Support Community

https://support.vanillaforums.com/discussion/7233/cannot-create-groups-in-vanilla-category-is-required-error-message

Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email support@vanillaforums.com. Cannot create Groups in Vanilla."Category is Required" error message. Get the "Category is required" error-message when trying to create a new Group. and the Category dropdown list is blank and cannot be typed in, so no way of creating a category. Which "Category" is this in reference to? The issue itself...

3

Deleted the Group/Social Category and Need It Back - Vanilla Support Community

https://support.vanillaforums.com/discussion/7221/deleted-the-group-social-category-and-need-it-back

Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email support@vanillaforums.com. Deleted the Group/Social Category and Need It Back. Exactly the same issue as this thread - https:/ support.vanillaforums.com/discussion/6455/deleted-the-group-social-category-and-need-it-back/p1. Can we have our Social Groups category restored please? Social Groups has been restored for you.

4

Questions - Vanilla Support Community

https://support.vanillaforums.com/categories/questions

Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email support@vanillaforums.com. Support questions that will be answered by the Vanilla Forums staff. A glitch in Activity. Attach Image/File: Button Bar: Vanilla Addons. Creating a special role. Members can no longer see any categories at all. Sign in and New Discussion button. Migrate from hosted Vanilla account to a custom server.

5

Notification Preferences - Vanilla Support Community

https://support.vanillaforums.com/discussion/7082/notification-preferences

Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email support@vanillaforums.com. Can I tweak the Notification Preferences for all of my users? I get email replies to private messages sent to the support email 3 or 4 times a week. My users hit reply and that sends the reply to the support address. They think they are replying to another user. If its something you'd like to add to your ...

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blog.vanillaforums.com blog.vanillaforums.com

Patrick Groome, Author at Vanilla Forums Blog

https://blog.vanillaforums.com/author/patrick

Patrick is the content and community manager at Vanilla Forums. He's been building and running thriving communities for over a decade. How to Cope With Legal Threats in Your Community. Note: This is not being written by a lawyer and does not constitute legal advice. Seeking professional advice on legal matters is always advised). You’ll be hearing from my lawyer I’ll sue you! I think you should be consulting your lawyer about now! Have you heard any of these yet? Continue reading →. February 11, 2016.

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Philosophy Archives - Vanilla Forums Blog

https://blog.vanillaforums.com/category/philosophy

Community Manager Strategies for Vacations, Holidays & Taking Time Off. My colleague Alok talked about the importance of taking time off as a community manager in this recent post. But what are the strategies you can take to ensure your community health when you are gone? Continue reading →. June 30, 2016. Mistakes Product Managers Make. April 27, 2016. 4 Ways Product Management Can Leverage Online Communities. As a former product marketer, I understand the delicate balance of gathering valuable market r...

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White Papers Archives - Vanilla Forums Library | Vanilla Forums Library

https://library.vanillaforums.com/category/whitepapers

The Vanilla Document Library. Resources and Guides for Using Vanilla Forums. Online Community Maturity Model. How effective are your Online Community operations? Free tool to see how you rank against…. 2016 State of Online Communities & Customer Support. Learn how you can boost your revenue with crowd-based, self service support. Transforming the Digital Customer Service Experience. Free guide on how to transform your customer service process. Community Platform Requirements Checklist (RFP).

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Communication Archives - Vanilla Forums Library | Vanilla Forums Library

https://library.vanillaforums.com/tag/communication

The Vanilla Document Library. Resources and Guides for Using Vanilla Forums. Chat software or forums: Which is better for your business? Chat programs and forums are both great, but which is better for business purposes? Call us at: 1-866-845-0815.

blog.vanillaforums.com blog.vanillaforums.com

VNews Archives - Vanilla Forums Blog

https://blog.vanillaforums.com/category/dashboardnews

How to Disrupt the Troll Culture in Your Community. It’s an unfortunate fact of life, as sure as death and taxes, that if you have an online community you may encounter trolls. In the broad sense, internet trolling is defined as someone who sows discontent, incites arguments, and generally tries to disrupt the normal course of the community. Often, the motivation for trolling is the sheer amusement on behalf of the instigator. Continue reading →. November 2, 2016. November 1, 2016. October 28, 2016.

blog.vanillaforums.com blog.vanillaforums.com

Vanilla Forums Blog - Page 2 of 133 - News & Information about the most popular discussion forum on the web

https://blog.vanillaforums.com/page/2

The latest and greatest from the team at Vanilla. The Complete List of Vanilla Emoji. How To Embed A Forum On Your Website. Infographic] Resurrect Your Community From The Dead. 9 Ways to Eliminate Spam in Your Community Forum. Top 3 Things You Shouldn’t Do as a Community Manager. Split second decision-making is a part of community management. You must be ready to put out metaphorical fires, spark conversations, and fuel your brand’s overall goals. October 26, 2016. October 25, 2016. Financial technology ...

blog.vanillaforums.com blog.vanillaforums.com

CEO

https://blog.vanillaforums.com/author/luc

Luc Vezina is the CEO of Vanilla Forums. Shutting Down Bad Behaviour in Community Forums. So you have built your community and things are running smoothly. Your target audience is engaged and interacting with you and other members through lively and relevant posts and comments. Things are running so well that you do not always need to facilitate the conversations because your community is keeping the conversation interesting and relevant. Continue reading →. July 13, 2016. May 4, 2016. A fancy watch can ...

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Vanilla Forums Help

Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email support@vanillaforums.com. Official support for customers hosted at VanillaForums.com, frequently asked questions, and comments on our blog. Start a New Discussion to get help or ask a question to our staff. Cannot create Groups in Vanilla."Category is Required" error message. Using Email to invite users to discussion/group.

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VanMoof | Portal

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