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Creating great brand experiences through customer research. Fostering strategic innovation to inform compelling propositions. Flexible spaces for creative discussions and research. Whether developing products and services, rejuvenating old ones, or trying to figure out what customers want, we can help. We design and run bespoke research for major brands to help them understand the end-to-end customer experience. Customer research to improve brand experiences. Why User Experience is more than User Opinion.

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Creating great brand experiences through customer research. Fostering strategic innovation to inform compelling propositions. Flexible spaces for creative discussions and research. Whether developing products and services, rejuvenating old ones, or trying to figure out what customers want, we can help. We design and run bespoke research for major brands to help them understand the end-to-end customer experience. Customer research to improve brand experiences. Why User Experience is more than User Opinion.
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Home - Sutherland Labs | sutherlandlabs.com Reviews

https://sutherlandlabs.com

Creating great brand experiences through customer research. Fostering strategic innovation to inform compelling propositions. Flexible spaces for creative discussions and research. Whether developing products and services, rejuvenating old ones, or trying to figure out what customers want, we can help. We design and run bespoke research for major brands to help them understand the end-to-end customer experience. Customer research to improve brand experiences. Why User Experience is more than User Opinion.

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About - Sutherland Labs

http://www.sutherlandlabs.com/people

Brilliantly diverse minds. Working all over the world. The fact that we are all different. There’s no such thing as a Sutherland Labs type. Across our teams you’ll find psychologists, anthropologists, ethnographers, designers, film makers, software engineers, product managers, strategists, and many more a meeting of minds whose diversity is reflected in the great breadth of work we do. Diverse faces, from diverse places: here are some team members who help make Sutherland Labs what we are today. Editor, ...

2

About - Sutherland Labs

http://www.sutherlandlabs.com/services

Brilliantly diverse minds. Working all over the world. The fact that we are all different. There’s no such thing as a Sutherland Labs type. Across our teams you’ll find psychologists, anthropologists, ethnographers, designers, film makers, software engineers, product managers, strategists, and many more a meeting of minds whose diversity is reflected in the great breadth of work we do. Diverse faces, from diverse places: here are some team members who help make Sutherland Labs what we are today. Editor, ...

3

Spaces - Sutherland Labs

http://www.sutherlandlabs.com/about/studios

Home to our researchers, designers and strategy teams, our creative spaces are also available to hire. Events, focus groups, co-creation sessions or usability testing: Sutherland Labs, with its multiple meeting rooms, spacious research studios and on hand facilities team, accommodates it all. 44 (0)207 138 0952. 128 Spear Street, Third Floor. 1 (585) 766 9876. Subscribe to our newsletter. Follow us on twitter. Connect with us on Linked In. View us on Instagram. Like us on Facebook.

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User experience is more than user opinion - Sutherland Labs

http://www.sutherlandlabs.com/thoughts/why-user-experience-is-more-than-user-opinion

User experience is more than user opinion. As a reflection of how important customer experience is to businesses, it is now common practice to use opinion measurement tools such as Net Promoter Scores (NPS) and Customer Satisfaction Scores (CSAT) to track it. What we do and say may differ. A phenomenon that has often been studied by psychologists. This means that what customers report after an event may be the result of post-event rationalization rather than what they felt at the time. It’s relev...Our m...

5

Blog - Sutherland Labs

http://www.sutherlandlabs.com/thinking

For the ever curious. The creative friction of Pokémon Go. Trust and robotics in customer experience. Designing for trust in the Airbnb age. IoT has one weakness the Internet. How might we design for alternate futures. Collision 2016 VR, design thinking and more. What will retail look like in 2020? 10 Women innovators who inspire. Top tips for retail loyalty schemes. Tips for conducting research with children. The future of context aware devices. 10 signs your CX program needs to work harder.

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Experience | And & Design

https://andanddesign.com/clients

And and, not either or. Portfolio 2003-2007: Architecture and Industrial Design. Baltimore Brewing Company (United States). Forage SF (United States). Kiss the Frog (Netherlands). 826 Valencia (United States). Asian Focus (United States). City of Segni (Italy). Cystic Fibrosis Foundation San Francisco (United States). Institute for Sound and Vision /. V2 Institute for the Unstable Media (Netherlands). ADS Vietnam Design Institute (Vietnam). Gladstone Institutes (United States). Blog at WordPress.com.

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Hello! | And & Design

https://andanddesign.com/2016/03/06/hello

And and, not either or. Portfolio 2003-2007: Architecture and Industrial Design. March 6, 2016. Is Shauna Jin, a strategic designer and researcher, returned to the Bay Area after studying, living, and working on the East Coast, in the Netherlands, Germany, and Vietnam. I am currently working as a design strategist and researcher at Sutherland Labs. Email me: shauna (at) fastmail (dot) fm. Find me on LinkedIn. View all posts by shaunajin →. Blog at WordPress.com. View shaunajin’s profile on Twitter.

uxmasterclass.com uxmasterclass.com

UX Masterclass | Mexico City | 27 april

http://www.uxmasterclass.com/past-events/chicago

Building the UX Maturity. Mexico City, April 27, 2016. What is UX Masterclass? This is an international event that brings together experts and though-leaders from the field of user experience, innovation, and customer research to learn, gain and share inspiration, and knowledge. The UXalliance Masterclasses have regularly occurred twice a year, since their first edition in 2010. Will host the UX Masterclass in Mexico City. Industry-leading user experience, innovation, customer research, digital intellige...

corporationpop.co.uk corporationpop.co.uk

News - | Mobile, desktop & web application design & development

https://corporationpop.co.uk/news

Manchester digital agency Corporation Pop news. Funding for our Patient's Virtual Guide. We're delighted to announce that we've just received funding from TITCH (Technology Innovation Transforming Child Health) which will enable us to work closely with the NHS on the development of our innovative 'Patient's Virtual Guide' mobile application. We're keeping details under wraps for now but the aim of the app is to help reduce the anxiety experienced by children when faced with a stay in hospital. We'll be u...

uxalliance.com uxalliance.com

Who we are | UX Alliance

http://www.uxalliance.com/who-we-are

The UXalliance is a global network connecting 25 worldwide leading independent User Experience (UX) companies. Our global research service helps large global organizations develop better international products and services, by providing them with highly reliable local research, insight and design through one single point of contact. Just contact your nearest partner for an inquiry. Why work with us? The UXalliance global research service guarantees:. Our major strong point lies in our partners’ professio...

theicg.co.uk theicg.co.uk

AGM and speaker event

http://theicg.co.uk/event/3000233/agm-and-speaker-event

Login and Password Recovery. ICG Evening Talk: Agency and Client Life in Perspective ( our AGM): Book Now! Bull; ICG Evening Talk: Agency and Client Life in Perspective ( our AGM): Book Now! We are delighted to welcome Karen, who began her Research career at Abbey National and Nationwide Building Society, then went agency-side (DVL Smith, NOP, BJM, TNS), before joining HSBC in Feb 2013. Karen will be giving her perceptions of;. Good and not-so-good practices of Research practitioners. Tickets are 10 to c...

uxmasterclass.com uxmasterclass.com

UX Masterclass | Mexico City | 27 april

http://www.uxmasterclass.com/ru

Building the UX Maturity. Mexico City, April 27, 2016. What is UX Masterclass? This is an international event that brings together experts and though-leaders from the field of user experience, innovation, and customer research to learn, gain and share inspiration, and knowledge. The UXalliance Masterclasses have regularly occurred twice a year, since their first edition in 2010. Will host the UX Masterclass in Mexico City. Industry-leading user experience, innovation, customer research, digital intellige...

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Tartan Hose Order Form. How To Find Us. Welcome to the Sutherland Knitting Company. Producing bespoke Tartan Hose has been the speciality of the Sutherland family for over four decades. Their dedication and commitment to customer care and product quality has resulted in their kilt hose being exported all over the world from their premises in the far North of Scotland. H R H Prince of Wales. Fraser Highlanders, Canada. Sir Jackie Stewart.World Champion. Our tartan hose highland dress socks are available i...

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Slice of life portraits. Beautiful Sweet World. Welcome to Sutherland Kovach Life! LifeLaughterand all the moments in between. For a professional portrait session guaranteed to put you at ease and create images that you will treasure forever; contact us to capture a little slice of your life. We would love to visit your special place in the world. For more information on our service or questions you may have please contact us today. Portraits start at $165 per person. Ph: 021 201 8487. May 2, 2014. Lucki...

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sutherland-lab

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Home - Sutherland Labs

Creating great brand experiences through customer research. Fostering strategic innovation to inform compelling propositions. Flexible spaces for creative discussions and research. Whether developing products and services, rejuvenating old ones, or trying to figure out what customers want, we can help. We design and run bespoke research for major brands to help them understand the end-to-end customer experience. Customer research to improve brand experiences. Why User Experience is more than User Opinion.

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Sutherland Little Athletics Club

The 2015/2016 Season starts on Saturday the 5th of September at Sutherland LA's. Online Registrations are now OPEN, click on the link below. The club will be holding 2 Registration days in August where all registering athletes can collect their Registration No's and Age Patches etc. Registration dates for 2015/2016 season are:. Sunday 23rd of August 3pm - 6pm and Sunday 30th of August 3pm - 6pm. To pay by Credit Card and register online click on the following link:. Registration costs for this season are:.

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