michelsberg.blogspot.com
Michelsberg Tailoring: Running the gauntlet
http://michelsberg.blogspot.com/2014/11/running-gauntlet.html
Sunday, 30 November 2014. I've just finished Ranulph Fiennes's autobiography, "Mad, Bad and Dangerous to Know.". His 'why can't I? Approach to life is uplifting and truly inspirational. He too had his heroes, and in life, I believe you need people (and their work) to look up to and emulate. When sitting down with a customer for the first time, often is the case they haven't got a clue what they want. Then it's all about listening, probing, connecting, getting on a level and building trust and rapport.