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SYNDICUS.ORG.UK

Complaints Management Services - Systems, Review, Resolving, Training

Complaints handling services in London, Birmingham, Manchester, etc. Complaints handling training, Adjudication and Mediation, Review and audit.

http://syndicus.org.uk/

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Complaints Management Services - Systems, Review, Resolving, Training | syndicus.org.uk Reviews
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Complaints handling services in London, Birmingham, Manchester, etc. Complaints handling training, Adjudication and Mediation, Review and audit.
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Complaints Management Services - Systems, Review, Resolving, Training | syndicus.org.uk Reviews

https://syndicus.org.uk

Complaints handling services in London, Birmingham, Manchester, etc. Complaints handling training, Adjudication and Mediation, Review and audit.

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syndicus.org.uk syndicus.org.uk
1

Data Protection & Cookies - Syndicus for Complaints Management

http://syndicus.org.uk/data-protection-cookies

Syndicus for Complaints Management. Establishing an internal ombudsman. Training using theatre-based skills. Data Protection & Cookies. We seek to comply with the terms of the Data Protection Act 1998 and the eight principles of Data Protection set out in the Act. When providing consultancy we may use information received from clients to provide advice and to prepare reports. We may also capture personal data when dealing with enquiries whether received through the website or otherwise. Our reasons for h...

2

Training: Engaging Effectively with Complaints, Issues & Icebergs

http://syndicus.org.uk/engaging-effectively-complaints-issues-icebergs

Syndicus for Complaints Management. Establishing an internal ombudsman. Training using theatre-based skills. New exciting workshop designed for organisations that are listening to their customers. 8220;Engaging Effectively with Complaints, Issues and Icebergs”. 8211; Full day in-house course suitable for a wide range of industries and service providers. 8211; A more positive approach to complaints and complainants. 8211; An improved ability to manage demanding customers and difficult situations. Watch ou...

3

Investigating customer complaints - Learn from things going wrong.

http://syndicus.org.uk/investigations-2

Syndicus for Complaints Management. Establishing an internal ombudsman. Training using theatre-based skills. 8220;The more independent the investigator, the more credible the investigation is likely to be…”. Gareth Jones, Conducting Administrative, Oversight and Ombudsman Investigations. Sometimes complaints or even enquiries can lead to the need for a sound root cause investigation. Syndicus provides the degree of independence and credibility required. Data Protection and Cookies. Site Terms of Use.

4

Complaints Management Services - reviewing processes

http://syndicus.org.uk/complaints-management-services

Syndicus for Complaints Management. Establishing an internal ombudsman. Training using theatre-based skills. Managing Complaints and Concerns. 8211; Reviewing your existing complaints processes – are they fit for purpose? 8211; Establishing complaints procedures from scratch. 8211; Working with you to reduce complaint handling costs. 8211; How to use mediation and early resolution techniques to resolve complaints. 8211; Setting up processes to learn from complaints and concerns. 8211; Costs are contained.

5

Adjudication Schemes

http://syndicus.org.uk/managing-adjudication-schemes

Syndicus for Complaints Management. Establishing an internal ombudsman. Training using theatre-based skills. Managing Adjudication and Ombudsman Schemes. We have substantial experience in the setting up and managing of independent schemes for the handling of complaints and compensation claims. We are experts in case management systems and adjudication. In certain instances we work closely with Hill Dickinson, Solicitors. To provide the service. Why outsource complaints and claims management to us?

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