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Best Practices In Surveying – Free Ebook : The Center For Client Retention

http://www.tcfcr.com/blog/best-practices-in-surveying

Info@tcfcr.com. Customer Satisfaction Survey Research. Increase Customer Retention with TCFCR’s Repeat Business Risk Assessment. Testimonials From Recent Speaking Engagements. Richard R Shapiro Press Kit. The Endangered Customer: 8 Steps to Guarantee Repeat Business Endorsements. Best Practices In Surveying – Free Ebook. On January 18, 2013. What are the best practices in surveying? This is one of the questions we get asked most frequently from our prospects and clients. Best Practices In Surveying.

2

Notable Media Mentions and TCFCR in the News : The Center For Client Retention

http://www.tcfcr.com/news

Info@tcfcr.com. Customer Satisfaction Survey Research. Increase Customer Retention with TCFCR’s Repeat Business Risk Assessment. Testimonials From Recent Speaking Engagements. Richard R Shapiro Press Kit. The Endangered Customer: 8 Steps to Guarantee Repeat Business Endorsements. Notable Media Mentions and TCFCR in the News. July 20, 2016, JenningsWire. PODCAST: The Endangered Customer: 8 Steps to Guarantee Repeat Business. JUNE 30, 2016,. JUNE 17, 2016 NGData. APRIL 28, 2016,. APRIL 5, 2016,. JANUARY 4,...

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Testimonials : The Center For Client Retention

http://www.tcfcr.com/testimonials

Info@tcfcr.com. Customer Satisfaction Survey Research. Increase Customer Retention with TCFCR’s Repeat Business Risk Assessment. Testimonials From Recent Speaking Engagements. Richard R Shapiro Press Kit. The Endangered Customer: 8 Steps to Guarantee Repeat Business Endorsements. Client testimonials are important to us since we are in the feedback business. We tell all prospective clients that they can reach out to. 8211; Inside Sales Manager Global Market Leader In Highway Safety Products And Solutions.

4

Careers : The Center For Client Retention

http://www.tcfcr.com/careers

Info@tcfcr.com. Customer Satisfaction Survey Research. Increase Customer Retention with TCFCR’s Repeat Business Risk Assessment. Testimonials From Recent Speaking Engagements. Richard R Shapiro Press Kit. The Endangered Customer: 8 Steps to Guarantee Repeat Business Endorsements. The Center For Client Retention (TCFCR) provides research, training, and consulting services on how to improve the customer experience and increase loyalty. Measuring customer satisfaction and loyalty. At TCFCR our core values a...

5

Clients : The Center For Client Retention

http://www.tcfcr.com/clients

105;nfo@tcfcr.com. Customer Satisfaction Survey Research. Increase Customer Retention with TCFCR’s Repeat Business Risk Assessment. Testimonials From Recent Speaking Engagements. Richard R Shapiro Press Kit. The Endangered Customer: 8 Steps to Guarantee Repeat Business Endorsements. Anheuser-Busch Companies, Inc. Becton, Dickinson and Company. Church and Dwight Co Inc. Dr Pepper Snapple Group. Johnson and Johnson Consumer Group of Companies. Johnson and Johnson Patient Assistance Foundation.

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7 Customer Service Trends To Watch And Leverage In 2012 | Young Upstarts

http://www.youngupstarts.com/2011/12/22/7-customer-service-trends-to-watch-and-leverage-in-2012

Guidelines For Guest Post Submissions. All about entrepreneurship, intrapreneurship, ideas, innovation, and small business. Advice For The Young At Heart. 7 Customer Service Trends To Watch And Leverage In 2012. On 12/22/11 • Categorized as Professionalisms. By Richard Shapiro, founder and president of The Center For Client Retention. Here are 7 Customer Service Trends to watch and leverage in 2012:. 1 Engaging the Whole Family. 2 Bringing Eco into Daily Dialog. Social Media allows customers to be the vo...

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Blog | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/blog

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. 5 Ways to Maximize Holiday Sales and Take Advantage of Increased Traffic. 1) Provide Excellent Customer Service. When was the last time you walked out of a store with a smile on your face because the owner and/or staff made you feel special and important? 2) Upsell and Cross-Sell. 3) Build a Mailing List. If your business is...

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5 Ways to Maximize Holiday Sales and Take Advantage of Increased Traffic | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/5-ways-to-maximize-holiday-sales-and-increased-traffic

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. Small Businesses and Entrepreneurs: Deliver Value and Customer Service with Social Media. 5 Ways to Maximize Holiday Sales and Take Advantage of Increased Traffic. 1) Provide Excellent Customer Service. 2) Upsell and Cross-Sell. Could this serve to motivate them to return another time? Upsells and cross-sells are great ways ...

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Small Businesses and Entrepreneurs: Deliver Value and Customer Service with Social Media | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/small-businesses-and-entrepreneurs-deliver-value-and-customer-service-with-social-media

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. 5 Ways to Build Loyal Customers and Improve Profits in Your Business. 5 Ways to Maximize Holiday Sales and Take Advantage of Increased Traffic →. Small Businesses and Entrepreneurs: Deliver Value and Customer Service with Social Media. As a small business owner or entrepreneur, do you. You don’t have to. Notify me of followu...

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Building Customer Loyalty in a Social World | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/building-customer-loyalty-in-a-social-world

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. Building Better Customer Relationships – Preview Call. Customer Service: What’s Ahead for 2014 and Beyond? Building Customer Loyalty in a Social World. What are two of the most profitable investments you can make in your business? Keeping your current customers happy and building customer loyalty. Has become even more import...

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Customer Service: What’s Ahead for 2014 and Beyond? | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/customer-service-2014-and-beyond

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. Building Customer Loyalty in a Social World. 5 Ways to Build Loyal Customers and Improve Profits in Your Business →. Customer Service: What’s Ahead for 2014 and Beyond? Small business owners and Solopreneurs are no less responsible for delivering superior customer service and this may range from the digital product or softwa...

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Exceed Customer Expectations to Earn Customer Loyalty | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/meet-and-exceed-customer-expectations

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. When Customers Complain – 3 Best Strategies to Handle Customer Complaints. Twitter for Customer Service – How Can Small Businesses Benefit? Exceed Customer Expectations to Earn Customer Loyalty. Meet and exceed their expectations. When Customers Complain – 3 Best Strategies to Handle Customer Complaints. 8212; 10 Comments.

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Customer Service and Social Media | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/customer-service-and-social-media

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. Customer Service and Social Media. Yvonne A Jones partners with small business owners to provide increased. Visibility online through social media marketing on the four major social. Media platforms and blogging so you can attract your ideal clients and customers. Leave a comment and I’ll respond to you.

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7 Ways to Build Customer Loyalty and Retention | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/build-customer-loyalty-and-retention

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. Scarcity is Not Always a Wise Client Relationship Strategy. Customer Follow-Up: A Vital Key to Superior Customer Service →. 7 Ways to Build Customer Loyalty and Retention. One of the reasons you went into business for yourself, isn’t it? Here are seven ways. 5 Provide discounts, special offers, and free products and services.

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5 Ways to Build Loyal Customers and Improve Profits in Your Business | Quality Customer Satisfaction

http://qualitycustomersatisfaction.com/5-ways-to-build-loyal-customers-and-improve-profits-in-your-business

Superior Customer Service Quality Customer Satisfaction Customer Loyalty. Skip to primary content. Skip to secondary content. About Yvonne A Jones. Customer Service and Social Media. Customer Service: What’s Ahead for 2014 and Beyond? Small Businesses and Entrepreneurs: Deliver Value and Customer Service with Social Media →. 5 Ways to Build Loyal Customers and Improve Profits in Your Business. While you welcome the one-time buyer or occasional shopper. Customer loyalty and retention. The cost of customer...

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