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TELESALE.WORDPRESS.COM

Telesale's Weblog | Just another WordPress.com weblog

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Telesale's Weblog | Just another WordPress.com weblog | telesale.wordpress.com Reviews

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1

August | 2008 | Telesale's Weblog

https://telesale.wordpress.com/2008/08

Archive for August, 2008 Monthly archive page. Business process outsourcing – BPO. On August 6, 2008. Traditionally, BPO is undertaken by manufacturing firms. For instance Coca Cola, where almost the entire supply chain is outsourced and the company is essentially becoming a marketing organization. BPO is often divided into two categories: back office. Outsourcing, which includes internal business functions such as billing. Or tech support. The endless opportunities IT provides, stimulates (cross-bor...

2

2008 | Telesale's Weblog

https://telesale.wordpress.com/2008

Archive for 2008 Yearly archive page. Business process outsourcing – BPO. On August 6, 2008. Traditionally, BPO is undertaken by manufacturing firms. For instance Coca Cola, where almost the entire supply chain is outsourced and the company is essentially becoming a marketing organization. BPO is often divided into two categories: back office. Outsourcing, which includes internal business functions such as billing. Or tech support. The endless opportunities IT provides, stimulates (cross-border) BPO ...

3

Philippines To Be Number One Outsourcing Site | Telesale's Weblog

https://telesale.wordpress.com/2008/08/01/philippines_outsourcing

Philippines To Be Number One Outsourcing Site. On August 1, 2008. In 2000, only four Business Process Outsourcing (BPO) companies were operating on Philippines shores; and there were only about 2,500-plus call center agents manning the lines. Within seven years, that population has grown exponentially with more than 120 BPO companies requiring more than 200,000 agents at any given time. Steady Progress of Infrastructure Development. Source: http:/ logicall.wordpress.com/. 9654; No Responses. July 31, 2008.

4

Call center industry in the Philippines | Telesale's Weblog

https://telesale.wordpress.com/2008/08/06/philippines_callcenter

Call center industry in the Philippines. On August 6, 2008. In 2004, the Philippines already captured 20 percent of the total world market share in contact center services. The Philippine government estimates the Philippines could capture 50 percent of the total world English-speaking market in 2008. This industry, aside from contributing 12 percent in to the Philippines gross national product. The Philippines is also considered as location of choice due to its less expensive operational and labor costs.

5

Tại sao phải sử dụng call center (outbound) để tìm khách hàng | Telesale's Weblog

https://telesale.wordpress.com/2008/07/31/whyusingcallcenter

Tại sao phải sử dụng call center (outbound) để tìm khách hàng. On July 31, 2008. Không tốn chi phí đầu tư ban đầu. Việc xây dựng một hệ thống Telemarketing chuyên nghiệp đòi hỏi phải có sự đầu tư nhất định. Chi phí này tỉ lệ thuận với số lượng nhân viên bạn có. Trung bình cứ 10 nhân viên (8 điện thoại viên and 1-2 quản lý) bạn phải đầu tư hơn 25 triệu (chi phí mặt bằng, điện, điện thoại, Internet, máy tính…). Đây là một rào cản lớn! Không cần tuyển dụng, đào tạo và quản lý. Cơ sở dữ liệu (CSDL) lớn.

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Business process outsourcing – BPO. On August 6, 2008. Traditionally, BPO is undertaken by manufacturing firms. For instance Coca Cola, where almost the entire supply chain is outsourced and the company is essentially becoming a marketing organization. However, BPO is nowadays rapidly conquering the service oriented firms as well. A well-known example is provided by the Bank of America, who outsourced their entire HR function to Exult, one of the leading Human Resources BPO vendors. BPO that is contracte...

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