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theDanielCraig | Listening to the Voice of the Customer

Listening to the Voice of the Customer

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theDanielCraig | Listening to the Voice of the Customer | thedanielcraig.wordpress.com Reviews

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Listening to the Voice of the Customer

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1

Social Fuels the Marketing Automation Bus | theDanielCraig

https://thedanielcraig.wordpress.com/2015/08/06/social-fuels-the-marketing-automation-bus

Listening to the Voice of the Customer. Social Fuels the Marketing Automation Bus. August 6, 2015. Social Media is the gas for your marketing automation vehicle. Think of marketing automation like a bus. Potential customers get on and start a journey with your brand. The riders know where they want to go, but if the experience doesn’t meet their expectations, they can pull the chord and get out at any timethe ride is over. Platform with Oracle Marketing Cloud. This level of integration allows marketers t...

2

Sell me something good… | theDanielCraig

https://thedanielcraig.wordpress.com/2015/08/02/sell-me-something-good

Listening to the Voice of the Customer. Sell me something good…. August 2, 2015. When was the last time someone rang your doorbell and tried to sell you something? For me, it was last night around dinner time. Being in sales, I’m fascinated to see others “pitch.” I’m not sure why everyone else likes Sharktank so much, but I watch it, just to see people pitch their ideas. I’m obsessed with the art and science of selling. Here’s how the pitch went:. 8221; This really bothered me, because I was trying to gu...

3

theDanielCraig | Listening to the Voice of the Customer | Page 2

https://thedanielcraig.wordpress.com/page/2

Listening to the Voice of the Customer. Marketer: master of your domain? In 2015, an expected 87.9 billion consumer emails. Will be sent and received each day. Who said people are reading less? Maybe people are just so exhausted after reading emails all day that they want to go comatose in front of the T.V., and picking up a book or newspaper is as desirable as cleaning out an inbox after vacation. Considering the colossal amount of emails we have to sort through, how are your messages going to be heard?

4

The POWer of CX | theDanielCraig

https://thedanielcraig.wordpress.com/2015/05/05/the-power-of-cx

Listening to the Voice of the Customer. The POWer of CX. May 5, 2015. Why is CX so important and what are the financial impacts on an organization? 93% of C-Level executives claim that improving their Customer’s Experience (CX) is one of the top 3 initiatives over the next two years. Let’s consider the financial impact of both poor and exceptional customer experience:. Making cents out of CX:. Social or Socially Awkward. Whether that story is true or not almost doesn’t matter; we can laugh at that those ...

5

danielcraig80 | theDanielCraig

https://thedanielcraig.wordpress.com/author/danielcraig80

Listening to the Voice of the Customer. Warning: data-driven marketing can result in a tragic crash. If you’re reading this on your smartphone, while driving, please stop. Car crashes injure between 20-50 million people each year; it’s a serious problem. How did we get here? Imagine hearing this: our CFO is very data-driven. Your reply would probably sound like this: thanks captain obvious! For someone in finance this is table stakes; numbers and data are the foundation of all financial operations! This ...

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Listening to the Voice of the Customer. Social Fuels the Marketing Automation Bus. Social Media is the gas for your marketing automation vehicle. Think of marketing automation like a bus. Potential customers get on and start a journey with your brand. The riders know where they want to go, but if the experience doesn’t meet their expectations, they can pull the chord and get out at any timethe ride is over. Platform with Oracle Marketing Cloud. This level of integration allows marketers to know which mes...

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