enrevanche.blogspot.com
enrevanche: Reviewed briefly: "ITIL Lite" by Malcolm Fry
http://enrevanche.blogspot.com/2010/03/reviewed-briefly-lite-by-malcolm-fry.html
When the going gets weird, the weird turn pro. - Hunter S. Thompson. Reviewed briefly: ITIL Lite by Malcolm Fry. Reviewed: "ITIL Lite" by Malcolm Fry. SUMMARY: If you're thinking of implementing ITIL v3, read this book first. * * * * (4 out of 5 stars). Malcolm Fry, who has been around the block a time or two. In the IT Service Management (ITSM) world, is a big fan of ITIL v3. His new book, "ITIL Lite". If you're thinking of implementing ITIL v3, read this book first. Related: "ITIL Lite" article. 2006-1...
revelationdata.co.za
Malcolm Fry Joins Cherwell Software as New Cherwell Ambassador | Revelation Data
http://www.revelationdata.co.za/malcolm-fry-joins-cherwell-software-as-new-cherwell-ambassador
Malcolm Fry Joins Cherwell Software as New Cherwell Ambassador. Malcolm Fry Joins Cherwell Software as New Cherwell Ambassador. November 1, 2013. Colorado Springs, Colo. 31 August 2013 Cherwell Software today announced a new exclusive consultancy agreement with author and IT service management expert, Malcolm Fry. Malcolm will provide speaking, writing, and consultancy services to various areas of the Cherwell Software business. Most importantly, he will help Cherwell Software serve the ITSM. About the a...