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Tom Fougerousse | eCommerce Explored

As the title suggests, this post is a followup to a post I wrote recently about the various customer care systems I was using. A lot has happened since I wrote

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Tom Fougerousse | eCommerce Explored | tomfougerousse.com Reviews
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As the title suggests, this post is a followup to a post I wrote recently about the various customer care systems I was using. A lot has happened since I wrote
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Tom Fougerousse | eCommerce Explored | tomfougerousse.com Reviews

https://tomfougerousse.com

As the title suggests, this post is a followup to a post I wrote recently about the various customer care systems I was using. A lot has happened since I wrote

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tomfougerousse.com tomfougerousse.com
1

Entrepreneurship | Tom Fougerousse

http://tomfougerousse.com/category/why

Skip to primary navigation. Skip to primary sidebar. Operations & Technology. Leadership Talking Points #4. December 20, 2016. You can kill morale in no time by allowing this to go on. While you may have the normal human urge to complain about things on occasion, it's vitally important to avoid this. You're not bonding with your team by … [Read more.] about Leadership Talking Points #4. Company Bragging – Round 2. November 28, 2016. We are number 40 on the Inc. 500! Leadership Talking Points #3. This is ...

2

Google Analytics Enhanced E-Commerce – The Basics | Tom Fougerousse

http://tomfougerousse.com/google-analytics-enhanced-e-commerce-the-basics

Skip to primary navigation. Skip to primary sidebar. Operations & Technology. Google Analytics Enhanced E-Commerce – The Basics. February 17, 2015. Product Performance Reports –. For product performance you get the revenue, refunds, quantity sold, views, amount added to cart, amount removed from cart, number of unique purchases, and several other metrics. I’ve never had insight into specific items added to cart and then abandoned or removed so this will be really interesting to measure. Why could that be?

3

Monsoon WMS Reviewed | Tom Fougerousse

http://tomfougerousse.com/monsoon-wms-reviewed

Skip to primary navigation. Skip to primary sidebar. Operations & Technology. March 10, 2015. Once we had the integration all set we were ready to make the switch. We trained our guys on how to use the system and went to work on our first day. This first day was a disaster. We were used to shipping 2000 rugs a day and we could only get out 300! For my emotions on that day and the experience at the time check out this blog post. All the junk I had to deal with is no longer there. The system has been r...

4

Marketing | Tom Fougerousse

http://tomfougerousse.com/category/marketing

Skip to primary navigation. Skip to primary sidebar. Operations & Technology. May 25, 2016. It's been an exciting few months here at JM Bullion! We've accomplished a few notable things, so I wanted to take a minute to brag on the company a bit in this brief post. JM Bullion was awarded bronze for the Customer Service Department of the Year Stevie Award! JM Bullion is certified as a Great Place to Work! April 10, 2015. March 17, 2015. Google Analytics Enhanced E-Commerce – The Basics. February 17, 2015.

5

Tom Fougerousse | eCommerce Explored - Part 2

http://tomfougerousse.com/page/2

Skip to primary navigation. Skip to primary sidebar. Operations & Technology. Are Conferences Worth It? September 29, 2015. I recently attended a local eCommerce conference and was once again faced with the same question I ask myself pretty much every time I attend a conference. Is this worth the time and expense? Filed Under: Operations and Technology. How To Set Up Your Customer Care Systems – UPDATE. August 11, 2015. Filed Under: Operations and Technology. The Best Place To Work. July 2, 2015. It was ...

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Clients unbiased review on outsourcing to the Philippines

http://www.multichannelselling.com/philippine-outsourcing/review-2ndoffice

My clients view on Outsourcing Overseas to India and the Philippines. My clients view on Outsourcing Overseas to India and the Philippines. January 4, 2015. A Big Shot Out. I just want to give a big shout out to Tom Fougerousse. For mentioning 2nd Office. In his most recent blog post “Is outsourcing worth the hassle? It’s always nice to hear that your service is helping other people grow their business. What are your thoughts on Outsourcing to India, the Philippines, or any other country? Previous Post: ...

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