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The Complete Trainer: July 2010

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Thursday, 22 July 2010. The Four-Legged Stool for Small Business Success. As someone who has been providing small business consulting services to small business owners for the past eight years, I have had the privilege of seeing what works and doesn’t work in many small businesses. Not to mention the 20 years I spent in small business before that, owning and running companies. For example, I put extra value into my small business consulting services by giving my clients writing and editing help (this is ...

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The Complete Trainer: April 2010

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Monday, 19 April 2010. What sort of leader does it take. To capture poachers, go undercover and lead a remote team that works in a huge jungle? At the moment I'm working closely with a conservation organisation, Fauna and Flora International. I found out about a most extraordinary leader - someone who has a job that is in may ways enviable, in others most certainly not. She is a project leader in Indonesia, working to protect the Sumatran Tiger's preserve in the Kerinci Seblat National Park. And if you w...

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The Complete Trainer: November 2009

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Monday, 23 November 2009. Book Review - Psychology for Trainers. Psychology for Trainers (E-book). So much for visual appeal. What about content? As a coach who does training (or should that be a trainer who does coaching? I have always been interested in the psychology of training so I was particularly interested to hear what Alison had to say on the subject. Rating 5 out of 5. Links to this post. Monday, 2 November 2009. An international perspective on leadership. Of course, training companies are fall...

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The Complete Trainer: May 2011

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Monday, 23 May 2011. We'd love to have more stories from our trainer authors out there - contact me at www.thecompletetrainer.com. To submit your articles. Links to this post. Subscribe to: Posts (Atom). Visit our main site:. We have a range of books, CDs, DVDs, Games and Training Resources in many categories including:. And there's lots of free stuff. Follow me on Twitter. Dating Site for Trainers. The Trainers Training Company. A US leadership blog with lots of book reviews. View my complete profile.

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The Complete Trainer: February 2010

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Saturday, 6 February 2010. Questions to Help Open Up the Sale. By Mike Brooks, Mr. Inside Sales. Have you ever been in a closing situation that seems to have stalled, where your prospect isn’t really objecting, but they sure aren’t going where you want them to go? Sometimes during a close you’ll find it necessary to sort of re-open the close, to keep your prospect talking, and to find out exactly what is on their mind. 8220;I can tell that’s important to you; why does it mean so much? 8220;What would hav...

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The Complete Trainer: December 2010

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Sunday, 5 December 2010. How many times have you found yourself having to handle that “Difficult Conversation” whether it is with a client, staff member, peer group or other business stakeholders? The way you handle those difficult conversations will have a major impact on your relationships with those people and on your results. Do you plan effectively for any of these meetings, not just data and information, but around the HOW you are going to handle the meeting and the people attending it? Having a jo...

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The Complete Trainer: 10 Things to Learn in a Project Management Certificate Program

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Sunday, 27 June 2010. 10 Things to Learn in a Project Management Certificate Program. Learning to communicate in an effective, professional manner is extremely important for project management. Project managers will use their communication skills when talking with clients, handling work issues and conversing with people on a daily basis. Students will take communication classes that build upon their current social skills and teach them how to discuss business-related topics. Students will also learn abou...

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The Complete Trainer: How to Not Sound Like a Telemarketer

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Sunday, 27 June 2010. How to Not Sound Like a Telemarketer. By Mike Brooks, http:/ www.mrinsidesales.com/. I don't know about you but I can always tell when a telemarketer is cold calling me. From the moment they begin speaking, "Hi is that Mr. Brooks? To the way they mechanically read their scripts, I have them pegged before they get past their first sentence. And like I'm sure it is with you, too, I am immediately not interested. Also, when you use a person's first name, you are starting the call on eq...