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Transcom Asia Philippines

Monday, November 17, 2008. Call Center Quality Manager for Transcom Asia. Call Center Quality Manager. National Capital Reg - Pasig City). Training of the Team Leaders in monitoring skills (observation of specific behaviours evaluation). Calibrating with Team Leaders, Product Supervisors, Business Managers, client and external Quality Measurement Vendors at regular intervals, monitoring transactions and analysing Team Leaders transaction monitoring results. Attending specific product meetings with client...

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Monday, November 17, 2008. Call Center Quality Manager for Transcom Asia. Call Center Quality Manager. National Capital Reg - Pasig City). Training of the Team Leaders in monitoring skills (observation of specific behaviours evaluation). Calibrating with Team Leaders, Product Supervisors, Business Managers, client and external Quality Measurement Vendors at regular intervals, monitoring transactions and analysing Team Leaders transaction monitoring results. Attending specific product meetings with client...

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Transcom Asia Philippines | transcomasia.blogspot.com Reviews

https://transcomasia.blogspot.com

Monday, November 17, 2008. Call Center Quality Manager for Transcom Asia. Call Center Quality Manager. National Capital Reg - Pasig City). Training of the Team Leaders in monitoring skills (observation of specific behaviours evaluation). Calibrating with Team Leaders, Product Supervisors, Business Managers, client and external Quality Measurement Vendors at regular intervals, monitoring transactions and analysing Team Leaders transaction monitoring results. Attending specific product meetings with client...

INTERNAL PAGES

transcomasia.blogspot.com

1

Transcom Asia Philippines: November 2008

http://transcomasia.blogspot.com/2008_11_01_archive.html

Monday, November 17, 2008. Call Center Quality Manager for Transcom Asia. Call Center Quality Manager. National Capital Reg - Pasig City). Training of the Team Leaders in monitoring skills (observation of specific behaviours evaluation). Calibrating with Team Leaders, Product Supervisors, Business Managers, client and external Quality Measurement Vendors at regular intervals, monitoring transactions and analysing Team Leaders transaction monitoring results. Attending specific product meetings with client...

2

Transcom Asia Philippines: Transcom Asia - Workforce Real Time Analyst/Coordinator

http://transcomasia.blogspot.com/2008/11/transcom-asia-workforce-real-time_17.html

Monday, November 17, 2008. Transcom Asia - Workforce Real Time Analyst/Coordinator. Workforce Real Time Analyst/Coordinator. National Capital Reg - Pasig City). The successful incumbent will monitor inbound call volumes, forecast intra-day staffing requirements and recommend inbound staffing adjustments. In addition, you will monitor real-time outbound staffing by campaign and compare to objectives, monitor floor activity to ensure maximum productivity, schedule adherence and minimize post-call time.

3

Transcom Asia Philippines: Call Center Quality Manager for Transcom Asia

http://transcomasia.blogspot.com/2008/11/call-center-quality-manager-for.html

Monday, November 17, 2008. Call Center Quality Manager for Transcom Asia. Call Center Quality Manager. National Capital Reg - Pasig City). Training of the Team Leaders in monitoring skills (observation of specific behaviours evaluation). Calibrating with Team Leaders, Product Supervisors, Business Managers, client and external Quality Measurement Vendors at regular intervals, monitoring transactions and analysing Team Leaders transaction monitoring results. Attending specific product meetings with client...

4

Transcom Asia Philippines: Transcom Asia Philippines

http://transcomasia.blogspot.com/2008/11/transcom-asia-philippines.html

Sunday, November 9, 2008. Transcom's 5 Key Values:. 1 Honesty - Is critical in everything we do. Being an open book. It is from Honesty that trust and Loyalty are built. 2 Fun - Means enjoying the work we do, enjoying the team spirit, enjoying the daily contact with our clients. When there is no fun, there cannot be lasting lasting commitment. 4 Innovation - Means creativity, finding solutions where others see barriers. An open mind creates opportunities, overcomes challenges. Transcom Asia - Workforce R...

5

Transcom Asia Philippines: Transcom Asia - Workforce Real Time Analyst/Coordinator

http://transcomasia.blogspot.com/2008/11/transcom-asia-workforce-real-time.html

Sunday, November 9, 2008. Transcom Asia - Workforce Real Time Analyst/Coordinator. Workforce Real Time Analyst/Coordinator. National Capital Reg - Pasig City). The successful incumbent will monitor inbound call volumes, forecast intra-day staffing requirements and recommend inbound staffing adjustments. In addition, you will monitor real-time outbound staffing by campaign and compare to objectives, monitor floor activity to ensure maximum productivity, schedule adherence and minimize post-call time.

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Monday, November 17, 2008. Call Center Quality Manager for Transcom Asia. Call Center Quality Manager. National Capital Reg - Pasig City). Training of the Team Leaders in monitoring skills (observation of specific behaviours evaluation). Calibrating with Team Leaders, Product Supervisors, Business Managers, client and external Quality Measurement Vendors at regular intervals, monitoring transactions and analysing Team Leaders transaction monitoring results. Attending specific product meetings with client...

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