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Whether you are a. You want your visit to a. Establishment to be perfect. Still, many establishments struggle to meet their guests’ needs. That is why. Will be glad to hear that there is a new company that has just been launched to assist them in providing their guests with the best. Is one of the world’s most popular tourist destinations. And your establishment and your staff takes part in encouraging local and international tourists. To visit the sunny South. And facilities in South Africa. Evaluations...

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Travel Mystery Guest Home | travellingmystery.co.za Reviews

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Whether you are a. You want your visit to a. Establishment to be perfect. Still, many establishments struggle to meet their guests’ needs. That is why. Will be glad to hear that there is a new company that has just been launched to assist them in providing their guests with the best. Is one of the world’s most popular tourist destinations. And your establishment and your staff takes part in encouraging local and international tourists. To visit the sunny South. And facilities in South Africa. Evaluations...

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1 Travelling Mystery Guest; Renate de Villiers; tourism; hospitality; customer service; mystery guest; educational; PR; Marketing; social media; communication; training; lecture; customer journey evaluations; customer journey; customer; accommodation; education; customer experiences; customer experience; South Africa.

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Travel Mystery Guest Home | travellingmystery.co.za Reviews

https://travellingmystery.co.za

Whether you are a. You want your visit to a. Establishment to be perfect. Still, many establishments struggle to meet their guests’ needs. That is why. Will be glad to hear that there is a new company that has just been launched to assist them in providing their guests with the best. Is one of the world’s most popular tourist destinations. And your establishment and your staff takes part in encouraging local and international tourists. To visit the sunny South. And facilities in South Africa. Evaluations...

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travellingmystery.co.za

1

Services | Travelling Mystery Guest

http://www.travellingmystery.co.za/page/services

27) 82 336 1562. Workshops & Training. Travel Writing & Reviews. Become a Mystery Guest. WE DO FOR YOU. Travel Writing and Reviews. Travelling Mystery Guest provides travel writing and review options to destinations. Written content can be used on the destination’s websites, blogs and other communication platforms, as well as on Travelling Mystery Guest’s blogs: Travelling Mystery and TMG Photos. This is an easy way to create additional, original content for your destination. Coffee Shops and Tea Gardens.

2

Gallery | Travelling Mystery Guest

http://www.travellingmystery.co.za/page/gallery

27) 82 336 1562. Workshops & Training. Travel Writing & Reviews. Become a Mystery Guest. WE DO FOR YOU. Small things, great pics.

3

About us | Travelling Mystery Guest

http://www.travellingmystery.co.za/page/about-us

27) 82 336 1562. Workshops & Training. Travel Writing & Reviews. Become a Mystery Guest. Travelling Mystery Guest was registered as a company in 2012 after owner and managing director, Renate Engelbrecht, identified a gap in the tourism and hospitality industry for customized quality assessments, workshops and training that are linked to frequent faults in the industry’s customer service standards. Mystery Guest Visits (Quality Assessments we like to call Customer Journey Evaluations). The types of desti...

4

clients – content | Travelling Mystery Guest

http://www.travellingmystery.co.za/page/clients

27) 82 336 1562. Workshops & Training. Travel Writing & Reviews. Become a Mystery Guest. Clients – content. Clients – content.

5

Workshops & Training | Travelling Mystery Guest

http://www.travellingmystery.co.za/page/workshops

27) 82 336 1562. Workshops & Training. Travel Writing & Reviews. Become a Mystery Guest. Workshops & Training. Workshops & Training. As former hospitality, tourism and communications lecturer, Owner and Managing Director, Renate Engelbrecht, is also more than willing to assist with part-time lectures and on-site training regarding the above mentioned topics. Have a look at our various workshop offers below. Are you struggling to figure out the difference between a Facebook page and a Facebook profile?

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travellingmystery | Travelling Mystery

https://travellingmysteryguest.wordpress.com/author/travellingmysteryguest

Customer Journey Consultant Travel Editor Food and Wine lover Romantic Wanderer. Travel Trends for 2017. Posted in Travel Industry News. I love watching things change in the travel. Industries. Never a dull moment. Whether it is decor trends. That change, or the plating of food, every year has some new, evolving trends. That either shock us or surprise us. Wall colours, ways of travel. Preferences, types of travellers. 8230;here is what is being predicted for 2017. More and more travel. All in one trip.

renate-livingthedream.blogspot.com

Living the Dream: December 2013

http://renate-livingthedream.blogspot.com/2013_12_01_archive.html

Tuesday, December 31, 2013. Cheers to a dream come true, to 2014 and cheers to YOU! It's been a year of dreaming, all right! Actually, it's been yeeeeaaaars of dreaming and now.now the dream is slowly, but surely, becoming reality. So cheers! Yes, I have taken the leap of faith at last and I am now Founder and Managing Director of my very own company - my dream - Travelling Mystery Guest. So here is a little more information about what Travelling Mystery Guest. Is also not your regular Mystery Guest.

renate-livingthedream.blogspot.com

Living the Dream: Cheers to a dream come true, to 2014 and cheers to YOU!

http://renate-livingthedream.blogspot.com/2013/12/cheers-to-dream-come-true-to-2014-and.html

Tuesday, December 31, 2013. Cheers to a dream come true, to 2014 and cheers to YOU! It's been a year of dreaming, all right! Actually, it's been yeeeeaaaars of dreaming and now.now the dream is slowly, but surely, becoming reality. So cheers! Yes, I have taken the leap of faith at last and I am now Founder and Managing Director of my very own company - my dream - Travelling Mystery Guest. So here is a little more information about what Travelling Mystery Guest. Is also not your regular Mystery Guest.

travellingmysteryguest.wordpress.com

CUSTOMER JOURNEY MAPPING WORKSHOP – Back by popular demand | Travelling Mystery

https://travellingmysteryguest.wordpress.com/2015/08/13/customer-journey-mapping-workshop-back-by-popular-demand

Customer Journey Consultant Travel Editor Food and Wine lover Romantic Wanderer. CUSTOMER JOURNEY MAPPING WORKSHOP – Back by popular demand. Posted in Customer Journey Workshops. We all dread it when. Confront us about a bad. Whether it is a mistake from our side or due to unforeseen circumstances, an unhappy. Is back by popular demand and the company will be hosting another three of these. At different venues in South Africa before the end of the year. The first will take place in. On 2 September 2015.

travellingmysteryguest.wordpress.com

10 Steps to creating your own customer journey map | Travelling Mystery

https://travellingmysteryguest.wordpress.com/2015/08/04/10-steps-to-creating-your-own-customer-journey-map-2

Customer Journey Consultant Travel Editor Food and Wine lover Romantic Wanderer. 10 Steps to creating your own customer journey map. Posted in Travelling Mystery Guest. Just an idea of what our upcoming workshops in September, October and November will include…. Do you sit with information about your guests. But you don’t know how to use it? Do you sometimes wonder which areas of service you should focus on. We’ve got the solution for you! A customer journey map. And the guest’s experience. You are comme...

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travellingmystery.co.za

Travel Mystery Guest Home

Whether you are a. You want your visit to a. Establishment to be perfect. Still, many establishments struggle to meet their guests’ needs. That is why. Will be glad to hear that there is a new company that has just been launched to assist them in providing their guests with the best. Is one of the world’s most popular tourist destinations. And your establishment and your staff takes part in encouraging local and international tourists. To visit the sunny South. And facilities in South Africa. Evaluations...

travellingmysteryguest.wordpress.com

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Advantage Assistor Travel Addict and Romantic Wanderer Writer Wine lover. CUSTOMER JOURNEY MAPPING WORKSHOP – Back by popular demand. We all dread it when. Confront us about a bad. Whether it is a mistake from our side or due to unforeseen circumstances, an unhappy. Is back by popular demand and the company will be hosting another three of these. At different venues in South Africa before the end of the year. The first will take place in. On 2 September 2015. Just off the N1. On 21 October 2015. It might...

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