We work with you to understand where and how the different functions within your organisation affect the customer journey. This helps us to identify where improvements can be made to improve customer experience and profitability.
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Triple C Solutions - Better Customer Journeys | triple-c-solutions.com Reviews
https://triple-c-solutions.com
We work with you to understand where and how the different functions within your organisation affect the customer journey. This helps us to identify where improvements can be made to improve customer experience and profitability.
triple-c-solutions.com
Our Services
http://www.triple-c-solutions.com/services
Customer contact consultancy,. Whether you are installing a brand new system or simply want to get more out of your current technology, we have a range of services to help get your customer contact centre performing at optimum level. A user-centred review to identify when and where your customers experience frustration or barriers to purchase. An organisation-centred review to identify areas for potential savings, efficiencies or improved performance. Web Design by Digity.
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IT Stuff | Genesys Guru Blog
http://genesysguru.com/blog/blog/category/work/it-stuff
Category Archives: IT Stuff. ICL Series 39 / VME. September 21, 2015. This brings back fond memories of my first job at ICL West Gorton Manchester. I love the Raspberry Pi! May 22, 2014. Upgrade to WordPress 3.2. July 8, 2011. OK – that was a bit painful! Normal service now resumed after disabling and then fixing some plugins. My first iPad application. June 6, 2010. Apple have had another $99 from me to join the developer program (in addition to the cost of buying a MacBook Pro and iPad! Using the tutor...
Life | Genesys Guru Blog
http://genesysguru.com/blog/blog/category/life
2016 Xmas Light show using Raspberry Pi Controller. December 11, 2015. Cutting it a bit close! May 26, 2015. Cutting it a bit close at 15:24! Microsoft B15 Robot Powered By Raspberry Pi. April 30, 2015. Damn – another toy required. Please do not post this to Mrs. R! Apple Watch – Unboxing (UK). April 24, 2015. Initial thoughts – the pairing mechanism using the iPhone camera is genius. Jaguar XJS V12 ECU. April 15, 2015. Http:/ www.jagweb.com/aj6eng/lucas efi.php. November 28, 2014. October 28, 2014.
Uncategorised | Genesys Guru Blog
http://genesysguru.com/blog/blog/category/uncategorized
September 20, 2009. Welcome to the Genesys Guru blog! My name is Craig and I am a freelance IT Contractor who has worked in the IT industry for the last 21 years. I have worked on many projects in many different roles but I won’t bore you here and those of you that know me can always check out my Linked-in profile (http:/ www.linkedin.com/). For the last 11 or so years I have focused on Contact Centre solutions predominantly based on the Genesys software suite (http:/ www.genesyslab.com/).
May, 2014 | Genesys Guru Blog
http://genesysguru.com/blog/blog/2014/05
Monthly Archives: May 2014. Genesys Introduces New Cloud-Based Expert Services to Further Enhance Customer Experience Investment. May 29, 2014. 29th May 2014 –. Genesys at G-Force New Orleans introduced Genesys Guru. A new portfolio of cloud-based expert services that help customers realize the full power of their investments in the Genesys Customer Experience Platform, with initial offerings focused on Workforce Optimization (WFO). Genesys Guru. Http:/ www.contactcentrenews.co.uk/. May 22, 2014.
April, 2015 | Genesys Guru Blog
http://genesysguru.com/blog/blog/2015/04
Monthly Archives: April 2015. Microsoft B15 Robot Powered By Raspberry Pi. April 30, 2015. Damn – another toy required. Please do not post this to Mrs. R! Apple Watch – Unboxing (UK). April 24, 2015. Initial thoughts – the pairing mechanism using the iPhone camera is genius. Jaguar XJS V12 ECU. April 15, 2015. A pleasure to meet Ray and Roger again at AJ6 Engineering today and watch Roger do battle with some “old” electronics aka the Lucas 16CU from my XJS V12. Genesys CTI User Forum. ICL Series 39 / VME.
April, 2014 | Genesys Guru Blog
http://genesysguru.com/blog/blog/2014/04
Monthly Archives: April 2014. April 3, 2014. Genesys CTI User Forum. 8230; some of my real life Genesys project experience. 2016 Xmas Light show using Raspberry Pi Controller. ICL Series 39 / VME. Cutting it a bit close! Microsoft B15 Robot Powered By Raspberry Pi. Apple Watch – Unboxing (UK). Jaguar XJS V12 ECU. Genesys is a trademark owned by Genesys Telecommunications (www.genesys.com). Proudly powered by WordPress.
January, 2015 | Genesys Guru Blog
http://genesysguru.com/blog/blog/2015/01
Monthly Archives: January 2015. January 3, 2015. Firstly I hope you had a great Xmas 2014 and a very Happy New Year to you all. In this blog post I want to share with you some of my experiences of INAP integration with Genesys. INAP stands for Intelligent Network Application Part. INAP is the signaling protocol used in Intelligent Networking and is part of the Signaling System 7 (SS7) protocol suite, typically layered on top of the Transaction Capabilities Application Part (TCAP). So how can this be done?
Family | Genesys Guru Blog
http://genesysguru.com/blog/blog/category/life/family
World Challenge 2015 – Tanzania. February 17, 2014. Well done to my daughter in her attempts to raise sponsorship for her World Challenge. To Tanzania in 2015. Go Pea! Video of my dog Bryn playing darts. October 26, 2013. Imagine this at the Ladbrokes World Darts Championship on Sky TV! See more at: www.brynthedog.com. June 23, 2013. A very nice present for Father’s Day 2013. I won’t be buying the Chav hat but that does not stop my fun! PS: Not me in the YouTube video below. I love dogs …. April 20, 2013.
May, 2015 | Genesys Guru Blog
http://genesysguru.com/blog/blog/2015/05
Monthly Archives: May 2015. Cutting it a bit close! May 26, 2015. Cutting it a bit close at 15:24! Genesys CTI User Forum. 8230; some of my real life Genesys project experience. 2016 Xmas Light show using Raspberry Pi Controller. ICL Series 39 / VME. Cutting it a bit close! Microsoft B15 Robot Powered By Raspberry Pi. Apple Watch – Unboxing (UK). Jaguar XJS V12 ECU. Genesys is a trademark owned by Genesys Telecommunications (www.genesys.com). Proudly powered by WordPress.
Work | Genesys Guru Blog
http://genesysguru.com/blog/blog/category/work
ICL Series 39 / VME. September 21, 2015. This brings back fond memories of my first job at ICL West Gorton Manchester. January 3, 2015. Firstly I hope you had a great Xmas 2014 and a very Happy New Year to you all. CAMEL is used between the gsmSSF and the gsmSCF (for example Redknee / NSN IN@Vantage). All CAMEL service requests are directed to a gsmSCF. The gsmSCF is a functional entity where the CAMEL services reside. The node in which the gsmSCF resides is called the Service Control Point (...Way is to...
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5 Jahresfeier der Revelers. 1 Linedance Party der Confusions. 2 Country und Catalan Style Abend. 7 Country- und Linedance Festival der Geronimo Linedancer. 3 Linedance Party der Renegades. 6 Country und Linedance Festival der Geronimo Linedancer. Tanz in den Mai 2013. 5 Country und Linedance Festival der Geronimo Linedancer. Herzlich Willkommen auf unserer Homepage. Auch in diesem Jahr möchten wir wieder mit Euch zusammen das Tanzbein schwingen, darum merkt Euch schon einmal den 07.11.2015 vor.
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Triple C Ranch - Whitetail and Axis Deer
Triple C Ranch Experience. Triple C Ranch is now accepting Credit Cards. Call Chet @ 318-715-0111. For information and available dates. Nick, congratulations on a great kill today at Triple C Ranch. CALL: Chet @ 318-715-0111. 2014 Hunting Season Preview:. We are seeing a lot of early growth on Bucks of all sizes. Lots of babies being born, just not quite ready for their camera debut. Keep checking in for Picture updates weekly! For information on booking a hunt at Triple C Ranch. Babies, Babies, Babies,.
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Triple C Solutions - Better Customer Journeys
Tel: 0800 180 4302. Better Customer Experiences. Greater Profitability. Your customers want to contact you using the channels they choose, when they choose. If they have to wait too long, or can’t get resolution, they will try another channel – or leave. Your challenge: keep up with the increasing choice consumers have in how they connect with you, while lowering your costs, reducing churn and looking for those upsell opportunities. And keep the customer happy! We have helped companies:. We have created ...
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Laboratoire d’idées nouvelles. Le replay de TC. Le replay de TC. Ce que nous faisons. Création de site web. Laquo; L’énergie du futur sera collaborative, différente, saine et intelligente. Soleil, vent, biomasse, géothermie, eco d’énergie… », Joël de Rosnay / #FCE2014. Ils nous font confiance. Accompagnement dans le déploiement de la stratégie digitale des magasins. Création de site web, mise en ligne de contenus et live-tweet de conférences. Expo Chiens et Chats. Scènes d’Été en Gironde. Dispositif d&rs...
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