ultracomms.com
Cloud contact centre solutions | UltracommsFeature rich, pay as you go cloud based contact centre technology and PCI-compliant card payment services with inclusive 247 client support and monitoring.
http://www.ultracomms.com/
Feature rich, pay as you go cloud based contact centre technology and PCI-compliant card payment services with inclusive 247 client support and monitoring.
http://www.ultracomms.com/
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Ultra Communications
Ultra Communications
The Gra●●●●●●●ms Hall
Fa●●am , Hampshire, PO16 8UT
GB
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Ultra Communications
Robert Wray
Cams ●●●●●state
Fa●●am , Hampshire, PO16 8UT
GB
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Ultra Communications
Tom Davies
Cams ●●●●●state
Fa●●am , Hampshire, PO16 8UT
GB
View this contact
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ASCIO TECHNOLOGIES, INC.
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Cloud contact centre solutions | Ultracomms | ultracomms.com Reviews
https://ultracomms.com
Feature rich, pay as you go cloud based contact centre technology and PCI-compliant card payment services with inclusive 247 client support and monitoring.
ultracomms.com
Compliance | Ultracomms
http://www.ultracomms.com/solutions/compliance
Skip to main content. Find us on LinkedIn. Follow us on Twitter. Cloud Based Contact Centres. Ultracomms' solutions are designed to enable customers to overcome the complexities associated with the key regulators and industry compliance bodies. Our solutions enable clients to stay within the OFCOM, DMA, FCA, IPA and PCI-DSS guidelines and are integrated into our platforms to deliver peace of mind and security for your customers, whether your advisors are working in an office, or remotely.
Call blending | Ultracomms
http://www.ultracomms.com/products/call-blending
Skip to main content. Find us on LinkedIn. Follow us on Twitter. Cloud Based Contact Centres. Built into the UCMS (Ultra Call Management System) platform, you can take advantage of the benefits of call blending without any system disruption, or changes to your advisor desktop. As a cloud offering, the geographical blockers around remote management are removed while you remain in complete control of the experience and agents activity. Seamless routing and prioritising of inbound calls. The Granary, Cams.
PCI Payment Handling | Ultracomms
http://www.ultracomms.com/solutions/compliance/pci-payment-handling
Skip to main content. Find us on LinkedIn. Follow us on Twitter. Cloud Based Contact Centres. Any organisation that processes customer card payments over the phone is required to be compliant with the Payment Card Industry Data Security Standards (PCI-DSS) an internationally recognised set of technical and operational requirements designed to protect cardholder data. Utilises off site resilient infrastructure. Builds customer relationships and confidence. Reduces PCI accreditation cost and risk.
Connectivity | Ultracomms
http://www.ultracomms.com/products/connectivity
Skip to main content. Find us on LinkedIn. Follow us on Twitter. Cloud Based Contact Centres. Inbound Telephone Numbers and CLI Display. To integrate a cloud infrastructure into your existing operations, Ultracomms is able to supply and manage inbound geographic and non-geographic numbers so that both the call routing logic and outbound number displays are aligned across disperse users, departments and operational sites. By providing the contact centre logic, number ranges, and call delivery, Ultracomms ...
IVR | Ultracomms
http://www.ultracomms.com/products/ivr
Skip to main content. Find us on LinkedIn. Follow us on Twitter. Cloud Based Contact Centres. Working in conjunction with the inbound call handling service, Ultracomms' configurable IVR application enables clients to create multi-tiered automated menus which can direct inbound callers to specific advisors, groups of advisors, designated sub-call flows, pre-recorded information messages, or to specific automated customer surveys. Supports voice or touch pad interaction. Ensures effective call routing.
TOTAL PAGES IN THIS WEBSITE
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Cams Estate
http://www.cams-estate.com/companies.html
Companies on the estate. This is a list of the companies currently operate from the Cams Estate. If you are interested in moving your business to the estate, visit the contact us page. Based in the walled garden at Cams, Heaton Holdings is a property investement company with a history of quality commercial development and lettings in Hampshire and Sussex. We specialise in the mangement of business parks and are seeking new opportunities in this field. See HeatonHoldings.com. Starting out over ten years a...
Phone Systems
http://www.thelondonline.co.uk/phone-systems
For a BPO or call centre, the business telephone system is the heart of the operations. It drives the business towards success or failure. It is one of the most important investments the business owner will ever make. Aside from trained employees, a great telephone system can help make a call centre a great success in no time. It helps the call centre connect to their clients and make revenue. First, how will you use the phone system? Is it for outgoing calls, incoming calls or both? Most call centres us...
Category: Organisation
http://www.thelondonline.co.uk/category/organisation
You are currently browsing the Organisation. What are the Best Practices for a Successful Call Centre? August 10th, 2015. Call centres experience some fierce competition in the industry. One wrong move and you can be out of business. This is because modern customers have higher expectations. They want exceptional customer service quickly. Here are some of the best practices to help your call centre keep up with the modern times and succeed. Listen to a live call as a group and get feedback. Remember to a...
What are the Best Practices for a Successful Call Centre?
http://www.thelondonline.co.uk/what-are-the-best-practices-for-a-successful-call-centre
What are the Best Practices for a Successful Call Centre? August 10th, 2015. Call centres experience some fierce competition in the industry. One wrong move and you can be out of business. This is because modern customers have higher expectations. They want exceptional customer service quickly. Here are some of the best practices to help your call centre keep up with the modern times and succeed. Listen to a live call as a group and get feedback. Don’t always highlight mistakes. Always be mindful of sens...
About Us
http://www.thelondonline.co.uk/about-us
We are a blog specialising in call centres. Whether it be finding the right phone system for your needs or tips and tricks to make your staff more profitable, you can be sure to find some help and advice for your business here. Be sure to save it in your favourites for our weekly articles. Business champions was set up by Juan Morales, who has been working in the call centre industry for 10 years. To contact Juan please use the contact us form. Registered office: 64 Dunston Rd, London SW11 5YA.
How to Eliminate Background Noise in the Call Centre
http://www.thelondonline.co.uk/how-to-eliminate-background-noise-in-the-call-centre
How to Eliminate Background Noise in the Call Centre. August 10th, 2015. Filed under Useful Tips. It’s easy to get used to the noise in your office. You might not realize it but the customers who call your call centre may find it noisy and irritating. It can be very distracting. Make a test call to determine how much background noise can be heard during a call. Listen for background chatter, desk fans causing excess noise and even the agent wearing/removing his headset. Install acoustic ceiling tiles.
Category: Useful Tips
http://www.thelondonline.co.uk/category/useful-tips
You are currently browsing the Useful Tips. 9 Simple Tips for Motivating Your Call Centre Agents. August 10th, 2015. Filed under Useful Tips. Snacks are great energy and mood boosters. Stock up your pantry with crackers, energy bars, granola bars, cereals, coffee, juice, tea, soda and anything else that your agents like. Your agents will appreciate the free food. They don’t have to go out the office to take a break. Remember that a hungry employee is more likely to be cranky and unfocused. Poor circulati...
Make Your Call Centre Agents Happy with These Simple Steps
http://www.thelondonline.co.uk/make-your-call-centre-agents-happy-with-these-simple-steps
Make Your Call Centre Agents Happy with These Simple Steps. August 10th, 2015. Filed under Useful Tips. Employee turnover is high in the call centre industry. Most employees stay for only six months. If you want to keep your agents longer, be sure to make them happy. Provide a happy working environment with these tips. Pick up the phone and join your agents every once in a while. Show them that you can do their jobs too and achieve great results. Your agents will respect you more for it. Tell your agents...
TOTAL LINKS TO THIS WEBSITE
36
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Cloud contact centre solutions | Ultracomms
Skip to main content. Find us on LinkedIn. Follow us on Twitter. Cloud Based Contact Centres. Cost effective solutions from the cloud. Efficient, robust, secure capacity. Customer insight driven solutions. Protecting brands and customers. Enabling best practice, 24/7. Pioneering technology and service for contact centres. Latest News and Events. Ultracomms kicks off channel campaign with key appointment. Calls from mobiles to Freephone numbers free from 1st July. Justin Hamilton-Martin joins as CEO at Ul...
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