unifyreports.com

SMSI Unify Reporting

SMSI ACD analytics empowering your business decisions. The Channel Partner program encourages joint participation. Any successful program requires cooperative marketing activities to increase market awareness and the benefit of joint solutions. Working with a company like SMSI who’s ACD expertise covers the reporting aspect in regards to implementation, training and ongoing support - lets the Partner concentrate on their core business to execute a successful sale. Would you like to see a DEMO?

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SMSI ACD analytics empowering your business decisions. The Channel Partner program encourages joint participation. Any successful program requires cooperative marketing activities to increase market awareness and the benefit of joint solutions. Working with a company like SMSI who’s ACD expertise covers the reporting aspect in regards to implementation, training and ongoing support - lets the Partner concentrate on their core business to execute a successful sale. Would you like to see a DEMO?

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SMSI Unify Reporting | unifyreports.com Reviews

https://unifyreports.com

SMSI ACD analytics empowering your business decisions. The Channel Partner program encourages joint participation. Any successful program requires cooperative marketing activities to increase market awareness and the benefit of joint solutions. Working with a company like SMSI who’s ACD expertise covers the reporting aspect in regards to implementation, training and ongoing support - lets the Partner concentrate on their core business to execute a successful sale. Would you like to see a DEMO?

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unifyreports.com

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SMSI Partner Programs • SMSI Unify Reporting

http://www.unifyreports.com/partners

Providing solutions for your customers. The SMSI mission is to continuously enhance the value to its customers by meeting their requirements and exceeding their expectations. In pursuit of this goal, SMSI needs to rapidly deliver their applications to customers, especially in multi-vendor hardware and software environments. Partners demand a comprehensive product line that is reliable and has a great reputation. SMSI can help provide a competitive advantage to their customers. Get in touch, today!

2

SMSI Solutions • SMSI Unify Reporting

http://www.unifyreports.com/solutions

Contact center management solutions. SMSI is an OEM partner with SAP and we have developed our reporting system utilizing their framework. The BO Enterprise framework is a worldwide accepted technology that is reliable, scalable and secure. Unify Historical Report Generator, Unify Current Status Monitor,. Unify MessageSign, Unify SoftSign. Cisco Express UCCX Overview. Cisco Enterprise UCCE Overview. Relational Database Platform - Centralized Server (Optional VM). Multiple Data Source Compatibility.

3

About SMSI History • SMSI Unify Reporting

http://www.unifyreports.com/history

Contact center reporting for over 25 years. Call center management solutions since the 1980's. An industry-leading creator of contact center management solutions. PROVIDING an integrated line of software modules that allow historical and current status metrics from a variety of platforms and data sources to be stored long-term, reported on and viewed in a real-time manner. System Management Software, Inc. (SMSI) has been developing call center management software since before the first release in 1989.

4

SMSI Hosted • SMSI Unify Reporting

http://www.unifyreports.com/hosted

Full service hosted reporting. SMSI offers two pricing models for customers to choose from. An on-prem purchase model where by the client is responsible for procuring and supporting the required servers and associated operating systems. The ASP model includes all hardware, software, maintenance, administration services, access, and more. Contract lengths can be as short as one (1) year or on a multi-year basis. This is a tremendous and very cost-effective option for many companies. Get in touch, today!

5

SMSI Support • SMSI Unify Reporting

http://www.unifyreports.com/support

Meet the people who will help you succeed. At SMSI customer satisfaction is priority one. The Training and Support Specialists at SMSI prove to be an invaluable tool to SMSI users. SMSI is committed to providing superior customer service. We have a very experienced and well-trained operations department to support all SMSI software and can troubleshoot / diagnose all issues via remote access. Support costs are covered in the price of maintenance. 8:00 am to 5:00 pm M-F CST. Get in touch, today!

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