UnoPoint Service Desk ITIL Based IT Management Software, Incident Management, Problem Management, Change Management, SLA Management, CMDB, KEDB, Reports.
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UnoPoint Service Desk,Incident Management,Problem Management, SLA Management | unopointservicedesk.com Reviews
https://unopointservicedesk.com
UnoPoint Service Desk ITIL Based IT Management Software, Incident Management, Problem Management, Change Management, SLA Management, CMDB, KEDB, Reports.
unopointservicedesk.com
UnoPoint Service Desk,Incident Management,Problem Management, SLA Management
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UnoPoint Service Desk,Incident Management,Problem Management, SLA Management
http://www.unopointservicedesk.com/details.html
Incident Identification and Incident Logging -. Incidents can be any failure or interruption to an IT service or a Configuration Item/Asset. These can get created from. 2 Incident Categorization -. Incident classification is very important to understand the source of all your incidents. Get more organized with the three levels of categorization - Category, Subcategory and Item. 3 Incident Prioritization -. 4 Incident Diagnosis -. 5 Incident Escalations -. When the support engineer is unable to resolve th...
UnoPoint Service Desk,Incident Management,Problem Management, SLA Management
http://www.unopointservicedesk.com/report_details.html
Why install different reporting tools when UPSD has everything that you require to generate reports. UPSD provides predefine reports. The built-in reporting module in UPSD has everything that you require to generate helpdesk reports. UPSD Reports lets you export reports into pdf, excel and html formats. Report module generate reports instantly based on start and end date or date range and location provided by user. Each category has reports based on different criterias. 1 Inventory Reports -. Creates Rep...
UnoPoint Service Desk,Incident Management,Problem Management, SLA Management
http://www.unopointservicedesk.com/index.html
Connect IT Users and Support team effortlessly! Connect desktops in a single click! No obligation to buy, full and free technical support. The Incident module functions as the desk where requests are fetched and necessary solutions are provided by assigning technicians to resolve incidents reported. The Incident module functions as the desk where requests are fetched and necessary solutions are provided by assigning technicians to resolve incidents reported. Workflow is selected for the approval cycle.
UnoPoint Service Desk,Incident Management,Problem Management, SLA Management
http://www.unopointservicedesk.com/incident_mgmt_details.html
1 Incident Identification and Incident Logging -. Incidents can be any failure or interruption to an IT service or a Configuration Item/Asset. These can get created from. 2 Incident Categorization -. Incident classification is very important to understand the source of all your incidents. Get more organized with the three levels of categorization - Category, Subcategory and Item. 3 Incident Prioritization -. 4 Incident Diagnosis -. 5 Incident Escalations -. When the support engineer is unable to resolve ...
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UnoPoint ServiceDesk is a comprehensive service desk and asset management software that provides service desk agents and IT managers an integrated console to monitor and maintain the assets and IT requests generated from the users of the IT resources in an organization. UnoPoint ServiceDesk governs your IT support processes to be aligned with ITIL complaint support architecture. This tool currently comprises of the following process. Take me to product website. SEO (Search Engine Optimization).
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UnoPoint Service Desk,Incident Management,Problem Management, SLA Management
Connect IT Users and Support team effortlessly! Connect desktops in a single click! No obligation to buy, full and free technical support. The Incident module functions as the desk where requests are fetched and necessary solutions are provided by assigning technicians to resolve incidents reported. The Incident module functions as the desk where requests are fetched and necessary solutions are provided by assigning technicians to resolve incidents reported. Workflow is selected for the approval cycle.
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