boxesandarrows.com
Intent to Solve « Boxes and Arrows
http://boxesandarrows.com/intent-to-solve
April 14th, 2015. When we’re building products for people, designers often do something called needs finding which translates roughly into looking for problems in users’ lives that we can solve. But there’s a problem with this. It’s a widely held belief that, if a company can find a problem that is bad enough, people will buy a product that solves it. When isn’t it true? The managers and entrepreneurs yell. This is a serious problem for my users! They struggle with this thing every day! Do you give up en...
rosenfeldmedia.com
News & Announcements - Rosenfeld Media
http://rosenfeldmedia.com/blog
UX books: on sale now. Digital Reality Checks books. Past Events & Recordings. The latest from Rosenfeld Media. The latest from Rosenfeld Media. Analyzing the Research Behind User Research. August 31, 2016. Without user research, you risk designing ideas that users don’t want. Let’s be honest: many organizations don’t know how to successfully do user research. The goal: to help you figure out how to build a team that is excited about research and empower it with the tools to make research useful. Before ...
der-innovationsblog.de
Customer Development Archive - der innovationsblog
http://www.der-innovationsblog.de/category/customer-development
Die 5 größten Fehler bei Kundenbefragungen. Geschrieben von Katharina Hedderich. Veröffentlicht in Customer Development. Kundenzentriertes Arbeiten gilt als Erfolgsgarant bei der Entwicklung neuer Produkte und Services. Immer häufiger folgen Firmen dem Satz Fragt eure Kunden! Und es scheint alles so einfach zu sein. Doch nicht immer ist dies auch von Erfolg gekrönt. Gründe für einen möglichen Misserfolg und wie man diesen umgeht, zeigt der folgende Artikel …. Geschrieben von Christoph Kornstädt. Vorausge...
userresearchforeveryone.com
Speakers — User Research for Everyone
http://www.userresearchforeveryone.com/speakers
City, State, Zip. Get practical advice and tools from 8 of the most-respected research experts in the field. Your Custom Text Here. Erika Hall is the author of. In 2001, she co-founded Mule Design Studio. In San Francisco where she is the Director of Strategy. Erika speaks and writes frequently about cross-disciplinary collaboration and the importance of natural language in user interfaces. In her spare time, she battles empty corporate jargon at Unsuck It. Lou Rosenfeld interviews Erika (. The books wer...
radar.oreilly.com
Nick Lombardi - O'Reilly Radar
http://radar.oreilly.com/nlombardi
Shop Video Training & Books. Shop Video Training & Books. Web Ops & Performance. Web Ops and Performance. We're in the process of moving Radar to the new oreilly.com. Check it out. Design for success: Manage business and user goals. Laura Klein on what makes a successful designer and how we should measure the success of product designs. August 10, 2015. Register for the UX Design for Growth — Improving User Conversion training session with Laura Klein. 8221; will teach you to design for product growth.
blog.cyara.com
Cyara Blog
http://blog.cyara.com/archive/2015/01
Levels 1, 2, 3, 4. US Retail Energy Leader. UK Financial Services Leader. Australian Government Department of Defense. New Zealand Ministry of Social Development. CX Metrics, Testing, and Business Goals. January 26, 2015 posted by Gary Lam. And a well-known blogger. Spoke, and her publisher, O'Reilly Media, generously provided copies of her book to those attending. How Much Does a SEV1 Cost Your Organization? January 21, 2015 posted by Kelly Zunker. Four Words Going Bye-Bye and Customer Experience. He st...
SOCIAL ENGAGEMENT