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Housing Sector
http://www.valueadding.com/index.php/public/housing-sector
Case Studies and Papers. Careers at ValueAdding.com. Our Housing Sector Experience and Expertise. We have considerable sectoral experience having worked across the UK with:. Local authority housing departments,. Local authority DLO/DSO,. Community Investment Businesses,. Local Authority Homeless Teams. A Complex and Changing Sector. Housing policy is also changing. In England, Communities and Local Government published a Housing Strategy in November 2011 which sets out major changes, including:. Improve ...
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Toolkit
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Case Studies and Papers. Careers at ValueAdding.com. This section explains some of our tools and techniques:. When combined with sound Customer Insight and detailed process analysis. And quantification it acts as a focus and stimulus for radical business process redesign. Without it there is a risk of focusing on the wrong aspects of waste, those for example that might be highly irritating but actually merely symptoms of a deeper root cause. All effective management involves some level of change. Is init...
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Public
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Case Studies and Papers. Careers at ValueAdding.com. It is what we do and the way that we do it. To contradict the old cliché, we bring both substance and style to our work. We enjoy operating as true partners, supporting a diverse set of clients across private and public sectors deliver real performance improvements. We are clear thinking, highly experienced, positively challenging, and adaptable to individual needs and circumstances. ValueAdding.com Partners in Transformation. We recognise that one siz...
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Adult Social Care
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Case Studies and Papers. Careers at ValueAdding.com. Our Adult Social Care Offer. We have developed a menu of service offerings designed to deliver results quickly and effectively, working with in house teams providers and commissioners to transfer skills and to ensure a step-change in performance:. Implementing Customer Contact services. Designing Customer Journeys and Pathways. Transition between Children's and Adult Services. Collaborative work and benchmarking. Project and Interim Management. Social ...
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Higher Education
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Case Studies and Papers. Careers at ValueAdding.com. Sharing Services in Higher Education. Other areas of the public sector have been developing shared services models for some years so there is no need to reinvent the wheel. Prior to entering any shared services agreement institutions need to follow the well tried route to success which involves removing complexity and simplifying the ways things are done now then standardising and implementing common systems, especially in IT. As tuition fees have incr...
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Activity Based Costing
http://www.valueadding.com/index.php/toolkit/activity-based-costing
Case Studies and Papers. Careers at ValueAdding.com. A simple decision tree is used to analyse activities. Click on the image to expand. Activity Based Costing is as relevant in the public sector as it is in service industries and manufacturing, and can be used alongside conventional costing systems, either as a standalone management tool, or as part of a continuous improvement culture, or a positive programme of business re-engineering. Once this is done and the cost of all activities is known it is a s...
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Revenues and Benefits
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Case Studies and Papers. Careers at ValueAdding.com. We have developed a menu of service offerings designed to deliver results quickly and effectively, working with in house teams to transfer skills and to ensure a step-change in performance:. Service improvement training for revenues and benefits staff. Collaborative work and benchmarking. Transition support and critical friendship. Project and Interim Management. Local Government Resource Review: Proposals for Business Rates Retention. Whilst uncertain...
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Language of Lean
http://www.valueadding.com/index.php/toolkit/language-of-lean
Case Studies and Papers. Careers at ValueAdding.com. Let's examine the key principles. There is a fundamental hypothesis about the current situation in any organisation that underpins the use of Lean and that is explained in 5 principles:. Most processes are not lean;. One primary objective of Lean is to reduce Work in Progress ;. Every process should operate on Pull principles not Push;. 20% of all activities cause 80% of the delays or problems;. Invisible work cannot be improved. By focusing on the nee...
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Customer Services
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Case Studies and Papers. Careers at ValueAdding.com. Open Public Services White Paper. IPSOS MORI The Reputation of Local Government. High-quality public services are the right of everyone. By putting choice and control in the hands of individuals and neighbourhoods, public services will become more responsive to peoples' needs.". The customer service measure is even harder, without any clear objective measure a range of factors are used which are not consistent, or often objective. As IpsosMori (2) ...
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Benefits Delivery Model
http://www.valueadding.com/index.php/toolkit/benefits-delivery-model
Case Studies and Papers. Careers at ValueAdding.com. Would you benefit from a consolidated, systematic and practical approach to ensure the 'delivery of benefits' within your projects? Contact the team at ValueAdding.com to find out more. The quality, and practicality, of our plans and actions are based on real experience in the organisation. The commitment of staff to implementing the changes. Skills transfer during the project. ValueAdding.com Four Stage Benefits Delivery Model. Some of the building bl...