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Voice of Customer Research

Voice of Customer Research. Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers. We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors. PO Box 605 Shelburne, VT 05482.

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Voice of Customer Research | voc-research.com Reviews

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Voice of Customer Research. Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers. We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors. PO Box 605 Shelburne, VT 05482.

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Voice of Customer Research | voc-research.com Reviews

https://voc-research.com

Voice of Customer Research. Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers. We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors. PO Box 605 Shelburne, VT 05482.

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voc-research.com

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Voice of Customer Research

http://www.voc-research.com/index.shtml

Voice of Customer Research. Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers. We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors. PO Box 605 Shelburne, VT 05482.

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Our Services - Voice of Customer Research

http://www.voc-research.com/our-services.shtml

Win Loss Interviews and Analysis. We interview the key decision-makers at the organizations where you recently won or lost new business to determine the key factors that led to each decision. We then analyze the completed interviews to identify key trends and actionable intelligence to help your company win more business. Implementation and Post Implementation Interviews. Customer Satisfaction Interviews and Analysis. Customer Loyalty and Retention Interviews and Analysis. We interview your former custom...

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About Us - Voice of Customer Research

http://www.voc-research.com/about-us.shtml

President and Senior Consultant. In the Win/Loss role, Bill scheduled, completed and summarized over 600 interviews with decision-makers at numerous customers and prospects. Subsequent summary presentations to internal leadership teams helped IDX continue to grow its business before eventually being acquired by GE Healthcare. Bill earned his Bachelor of Arts degree in Administrative Science / Business from Colby College in Waterville, Maine. PO Box 605 Shelburne, VT 05482.

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Our Deliverables - Voice of Customer Research

http://www.voc-research.com/our-deliverables.shtml

An individual summary of each completed interview that includes an Executive Summary, complete responses for all questions and our Analyst Recommendations. Delivered to you within one business day of the completed interview. Format: Word Document (PDF). A summary of a group of completed interviews showing themes, gaps, trends and recommendations for action. Format: Word or PowerPoint. Summary presentations are available either on-site or via Web cast. PO Box 605 Shelburne, VT 05482.

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Voice of Customer Research. Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers. We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors. PO Box 605 Shelburne, VT 05482.

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