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Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training)

Virtual Reference Training Program. NOTE: This site is no longer being updated and maintained. LSTA funding for the Washington State Library’s Statewide Virtual Reference Project will end on September 30, 2006. Please read below for information about the training tutorial currently under development. Mary Ross and Buff Hirko traveled to Montana in March 2005 to train a group of librarians who are now delivering classes in that state. Again, reports from participants are enthusiastic and appreciative.

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Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training) | vrstrain.spl.org Reviews

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Virtual Reference Training Program. NOTE: This site is no longer being updated and maintained. LSTA funding for the Washington State Library’s Statewide Virtual Reference Project will end on September 30, 2006. Please read below for information about the training tutorial currently under development. Mary Ross and Buff Hirko traveled to Montana in March 2005 to train a group of librarians who are now delivering classes in that state. Again, reports from participants are enthusiastic and appreciative.

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Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training) | vrstrain.spl.org Reviews

https://vrstrain.spl.org

Virtual Reference Training Program. NOTE: This site is no longer being updated and maintained. LSTA funding for the Washington State Library’s Statewide Virtual Reference Project will end on September 30, 2006. Please read below for information about the training tutorial currently under development. Mary Ross and Buff Hirko traveled to Montana in March 2005 to train a group of librarians who are now delivering classes in that state. Again, reports from participants are enthusiastic and appreciative.

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vrstrain.spl.org

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Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training)

http://vrstrain.spl.org/second.htm

Second Week: Basic Skills and Current Awareness. Objectives: To build current awareness by exploring a variety of virtual reference services. Review these important web sites:. Http:/ www.vrd.org/index.shtml. Digital Reference Education Initiative. Http:/ drei.syr.edu. The DREI portal collects virtual reference policies, resources, marketing plans and training materials. The Teaching Librarian: Digital R. Http:/ www.teachinglibrarian.org/digref.htm. Bernie Sloan's Home Page. Take some Virtual Field Trips.

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Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training)

http://vrstrain.spl.org/first.htm

First Week: Practice for Training. Objective: To practice chat and multitasking skills essential to real-time online reference. What Is Reference For? A presentation made at the 2002 ALA Annual Conference in Atlanta as part of the RUSA program entitled The Future of Reference Services. Read the article above that is marked "Required." If you have time, take a look at the "Recommended" readings below. Using your work e-mail account, subscribe to the DigRef. No Longer an Afterthought. Via Expanded Academic...

3

Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training)

http://vrstrain.spl.org/fourth.htm

Fourth Week: Evaluating and Improving. Objectives: To examine the reference interview through transcripts. To explore tools for service evaluation and improvement. Joan M. Wasik. An excellent overview of assessment from the Virtual Reference Desk. Read and evaluate a variety of chat reference transcripts. (The trainers will e-mail these transcripts to you.) Keep in mind the behaviors that are effective in face-to-face or telephone reference. Do these behaviors appear in the transcripts? Participate activ...

4

Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training)

http://vrstrain.spl.org/fifth.htm

Fifth Week: Policies and Promotion. Objectives: To determine the policies and procedures needed for a new virtual reference service and how to market the service. RUSA Guidelines for Implementing and Maintaining Virtual Reference Services. A framework for planning and providing virtual reference services, with recommendations on privacy of patron records. Virtual Reference Services: Marketing Guidelines. Girvin Strategic Branding and Design. Keys to Organizing Your Virtual Reference Desk. Participate in ...

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Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training)

http://vrstrain.spl.org/third.htm

Third Week: The Reference Interview. Objectives: To look at the real-time online reference interview from the user's perspective. To explore how information literacy concepts can be applied. Promoting information problem solving in digital reference responses. Http:/ www.vrd.org/training/ips.shtml. Suggestions for how the Big6 information literacy model can be promoted within a virtual reference environment. Introduction to Information Literacy (ACRL). A concise introduction to information literacy.

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infojones.leita.org

Infojones: July 2004 Archives

http://infojones.leita.org/archives/2004_07.html

Where this reference librarian acts out her addiction. Laquo; June 2004. August 2004 ». July 31, 2004. How important is the reference interview? This is a fascinating article for any working on a library public service desk and interested in providing good reference. Has the Internet Changed Anything in Reference? The Library Visit Study, Phase 2. Using data from 2000, this study concludes library staff will be using the Internet more and more for reference questions but. Posted by leita at 07:39 AM.

infojones.leita.org

Infojones: Tutorials, webcasts, learning Archives

http://infojones.leita.org/archives/cat_tutorials_webcasts_learning.html

Where this reference librarian acts out her addiction. August 05, 2004. Yet another MaryLaine Block read. From this librarian's perspective, MaryLaine Block's essays in Ex Libris. Are the most educational and entertaining reads for a professional librarian. I get her weekly Neat New (which also includes her Ex Libris column) via email. The Neat New portion (without the Ex Libris essay) is also available via an RSS feed at http:/ www.them.ws/feeds/index.php? Posted by leita at 09:52 AM. August 01, 2004.

laurenm-lifelonglearner.blogspot.com

Life Long Learners: Practice Cut and Paste

http://laurenm-lifelonglearner.blogspot.com/2009/12/practice-cut-and-paste.html

Montana Library 2.0 Challengers can use this blog to post announcements, ask questions, and share ideas. Tuesday, December 15, 2009. Practice Cut and Paste. So You Want to Provide Virtual Reference? Ask Montana website http:/ askmontana.org/. Core Competencies for Virtual Reference http:/ www.secstate.wa.gov/library/libraries/projects/virtualRef/textdocs/vrscompetencies.pdf. Keys to Organizing your Virtual Reference Desk http:/ 66.212.65.207/textdocs/keysvrd.pdf. Subscribe to: Post Comments (Atom).

laurenm-lifelonglearner.blogspot.com

Life Long Learners: December 2009

http://laurenm-lifelonglearner.blogspot.com/2009_12_01_archive.html

Montana Library 2.0 Challengers can use this blog to post announcements, ask questions, and share ideas. Tuesday, December 15, 2009. Practice Cut and Paste. So You Want to Provide Virtual Reference? Ask Montana website http:/ askmontana.org/. Core Competencies for Virtual Reference http:/ www.secstate.wa.gov/library/libraries/projects/virtualRef/textdocs/vrscompetencies.pdf. Keys to Organizing your Virtual Reference Desk http:/ 66.212.65.207/textdocs/keysvrd.pdf. Subscribe to: Posts (Atom).

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Anytime, Anywhere Answers: Building Skills for Virtual Reference (Virtual Reference Training)

Virtual Reference Training Program. NOTE: This site is no longer being updated and maintained. LSTA funding for the Washington State Library’s Statewide Virtual Reference Project will end on September 30, 2006. Please read below for information about the training tutorial currently under development. Mary Ross and Buff Hirko traveled to Montana in March 2005 to train a group of librarians who are now delivering classes in that state. Again, reports from participants are enthusiastic and appreciative.

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