wiki.open311.org

open311.org

September | 2012 | Open311

http://www.open311.org/2012/09

The Launch of Open311 in Chicago. The following re-post was written by Daniel X. O’Neil of The Smart Chicago Collaborative. It captured all the awesomeness of the Open311 launch in Chicago so well that it deserved to be re-posted here. The original post can be found at http:/ www.smartchicagocollaborative.org/the-launch-of-open311-in-chicago/ This afternoon the Mayor’s Office released two new resources for the people of Chicago: Rolling … Continued. September 17, 2012. View the Inquiry v1 API Draft.

open311.org

July | 2012 | Open311

http://www.open311.org/2012/07

Open311 at the Association of Government Contact Center Professionals. Http:/ speakerdeck.com/u/philipashlock/p/agccp-open311-intro In May I had the wonderful opportunity to present Open311 at the annual conference for the Association of Government Contact Center Professionals. This group can be thought of almost like a government equivalent of an industry association for contact centers. While the majority of those who attended were involved with 311 call centers, the … Continued. July 19, 2012.

open311.org

November | 2009 | Open311

http://www.open311.org/2009/11

This follow-up is long overdue, but progress has certainly not slowed. My initial DevCamp follow-up pointed to most of the resources that came out of the event, but I’ll run through them again. The video stream of the DevCamp is available here. The IRC log is available here. Some of the main wiki pages created … Continued. November 9, 2009. View the GeoReport v2 API Specification. View the Inquiry v1 API Draft. The following are some of the cities which have implemented the GeoReport v2.

open311.org

March | 2010 | Open311

http://www.open311.org/2010/03

San Francisco Launches its Open311 API. Here’s the announcement from SFgov.org: We are pleased to announce the release of our Open311 API. The design is a result of a collaborative effort between cities, non-profits and developers. We look forward to seeing what you produce. You can request an API key from their website and read-up on the Open311 API spec and … Continued. March 10, 2010. International Coordination for Local Collaboration. March 5, 2010. Support the Open311 API. Take the pledge. There is ...

open311.org

Tackling the long-term strategy of Open311 | Open311

http://www.open311.org/2012/02/tackling-the-long-term-strategy-of-open311

Tackling the long-term strategy of Open311. The following post was written by Andrew Nicklin of NYC DoITT, a long time member of the Open311 community. It’s a cross-post from the original at technickle.nicklin.info. The points Andrew raise about the challenges of scaling Open311 as an open platform are spot on and the whole post seemed important enough to re-post here. Andrew also thought it’d be best to get feedback about these issues here on the main Open311 website. Starts to tackle this:. To be used ...

open311.org

October | 2010 | Open311

http://www.open311.org/2010/10

The Open311 GeoReport v2 Spec Stabilizes. It’s been a while since there’s been an update here, but if you’ve watched the mailing list you’ve seen that work has continued to help ensure that the GeoReport v2 spec is clearly defined and stabilized. We’re almost ready to officially freeze the spec and many cities, companies, and developers have already been implementing the … Continued. October 27, 2010. View the GeoReport v2 API Specification. View the Inquiry v1 API Draft. San Francisco, California.

open311.org

July | 2011 | Open311

http://www.open311.org/2011/07

Ushahidi and the Open311 Ecosystem. David Eaves wrote a great post today highlighting the opportunity for Open311 integration with the Ushahidi platform. I ended up responding with a long comment and figured I’d post it here as well – particularly since we’re long overdue for an update and because I’ve covered many of the cities, vendors, and companies working on … Continued. July 6, 2011. View the GeoReport v2 API Specification. View the Inquiry v1 API Draft. San Francisco, California.

open311.org

September | 2011 | Open311

http://www.open311.org/2011/09

311 Pioneering Baltimore Continues to Lead with Open311. The new 311 Mobile App allows citizens to have real-time collaboration with their government. – Mayor Rawlings-Blake The City of Baltimore has a long history of leading the way with 311. In 1996 they were the first city to deploy the 311 short code and unified call center and in 1999 the city launched CitiStat … Continued. September 10, 2011. View the GeoReport v2 API Specification. View the Inquiry v1 API Draft. San Francisco, California.

open311.org

An Open311 Wish List | Open311

http://www.open311.org/2012/01/an-open311-wish-list

An Open311 Wish List. The Open311 GeoReport v2 spec. Was finalized on 3-11-11. That date was historic instead for the heartbreaking Tōhoku earthquake and tsunami. I think that disaster revealed a great deal of civic minded compassion and heroism in Japan so it all may be interrelated in the end. With dozens of cities now implementing the spec. Open311 has come a long way since last March and so has Japan. The city of Bloomington, Indiana. Has developed GeoReporter, an Open311 iPhone app. I’ve start...

open311.org

Philip Ashlock | Open311

http://www.open311.org/author/philipashlock

Highlights from the Open311 Ecosystem. Open311 first began with an API for Washington D.C.’s 311 system, but it really become a community when the leadership of San Francisco and the support of organizations like OpenPlans, Code for America, and even the White House brought many cities, companies, and organizations together into a productive collaboration. Now it’s a rich ecosystem of … Continued. June 21, 2015. The Launch of Open311 in Chicago. September 17, 2012. July 19, 2012. The following post was w...