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GBW: Mystery Shopping, Audits, Surveys, Analytics, Consulting

http://www.gapbuster.com/corpcontent/corpindustrysectors

GBW provides consulting advice in many industries. Our client portfolio includes companies in:. Banking and financial services. Retail and Brand Audits. Get the competitive advantage. Improve your sales. Contact Us. Become a mystery shopper. Have fun shopping and get paid. Apply Now.

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News : GBW

http://www.gapbuster.com/corpcontent/corpaboutnews

GAPbuster is now GBW! We are proud to announce the launch of the new company logo as part of the ongoing evolution of our company's brand. Partners In Service Excellence: Mystery Shopping and CSAT Working Together. The Importance of Multi-dimensional Research. Were you satisfied with your experience in store today? Were you satisfied with your purchase? Putting CSAT Actions into Perspective. Many organisations recognise the intrinsic value of capturing Customer Satisfaction (CSAT) feedback. As a KPI ...

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GBW: Mystery Shopping, Audits, Surveys, Analytics, Consulting

http://www.gapbuster.com/corpcontent/corpsecurity

Your Online Security - Making Mystery Shopping Secure. GBW is highly reputable world-leading customer experience agency. Over the last 14 years we have conducted 4.8million in store evaluations for leading global and national brands in 53 countries. GBW endeavours to protect our Mystery Shoppers from these fraudulent acts, by alerting consumers and working with the relevant law enforcement authorities to prevent and prosecute the offenders. . In your enquiry, don't forget to include a copy of the suspici...

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GBW: Mystery Shopping, Audits, Surveys, Analytics, Consulting

http://www.gapbuster.com/corpcontent/corpbecomeshopper

Security Alert: It has come to our notice that there is at least one scam website operating which looks very much like GBW's shopper portal but which we believe is a fake set up to try to lure people into signing in with them and providing personal details. The site which has been drawn to our attention is: www.smartworldservice.com. To find out more. Do you want to be paid to shop and directly influence the way customer service is conducted? What is Mystery Shopping? We recruit and train people like you...

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Customer Experience, Customer Feedback & Customer Satisfaction : GBW

http://www.gapbuster.com/corpcontent/corpprodcs

Our new mobile customer satisfaction system KODO will help you to find out what your customers feel immediately after their service experience. Our systems will help you directly access customer feedback via a smart phone or online, and we’ll then give you the means to do something about it. KODO means heartbeat in Japanese. Gives you the ability to hear what your customers care about. Offers rewards for the feedback provided. Is flexible, immediate, mobile and secure. Retail and Brand Audits.

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Products and Services – GBW: Mystery Shopping, Retail and Brand Audits, Customer Satisfaction Surveys, Competitor Benchmarking and Advanced Analytics

http://www.gapbuster.com/corpproducts

Our Products and Services. Our integrated solutions combine multiple channels of customer and store data into powerful insights to help you make more effective business decisions. Via company auditing, competitor benchmarking, competitive analysis and mystery shopping you can gain an advantage over your rivals! Retail and Brand Audits. Retail and Brand Audits. Get the competitive advantage. Improve your sales. Become a mystery shopper. Have fun shopping and get paid. Apply Now.

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GBW: Mystery Shopping, Audits, Surveys, Analytics, Consulting

http://www.gapbuster.com/corpcontent/corpaboutcareer

Customer Service Officer - Malaysia Office. Monday, 12th Jan 2015. We are currently seeking adaptable and enthusiastic team players to join our Malaysia team on a full time basis, from Monday to Friday - 9:00am to 6:00pm. Retail and Brand Audits. Get the competitive advantage. Improve your sales. Contact Us. Become a mystery shopper. Have fun shopping and get paid. Apply Now.

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Mystery Shopping, Audits and Surveys – GBW

http://www.gapbuster.com/corphome

We're experts at measuring customer experience! Our unique customer surveys and mystery shopping services help our client to improve the customer experience and their sales performance. With operations in over 105 countries, our 400,000 strong field force of mystery shoppers and professional auditors will provide you with the best global coverage and quality. GAPbuster is now GBW! We are proud to announce the launch of the new company logo as part of the ongoing evolution of our company’s brand.

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GBW: Mystery Shopping, Audits, Surveys, Analytics, Consulting

http://www.gapbuster.com/corpcontent/corpprodaa

Get the most from your results. GBW's Analytics and reporting will add significant value to your data. Our Analytics team uses the latest reporting methods to give you meaningful and informative insights. Insights into your customers’ experiences and trends. Customised reporting systems and dashboards. Detailed and specialised benchmarks and index ratings for your industry. Analysis on relative position to competitors. Transformation of raw data into useable, configurable, and easily understood reports.

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Customer Experience Management Market Leader : GBW

http://www.gapbuster.com/corpcontent/corpaboutus

GBW is the market leader in customer experience management. We operate globally with a field force of more than 400,000 independent mystery shoppers and auditors. The GBW team is dedicated to helping our clients track and improve customer experience by using a range of advanced products and services to ensure insights are accurate, current and applicable. Our global headquarters are in Melbourne, Australia and we have regional offices in Europe and throughout Asia. Retail and Brand Audits.