platansm.wordpress.com
Where The Consumers Stand | Samantha Platania's Blog
https://platansm.wordpress.com/2010/10/05/where-the-consumers-stand
Samantha Platania's Blog. Ethical Issues and Organizational Social Media Policies. Where The Consumers Stand October 5, 2010. 8212; Samantha Platania @ 2:59 pm. There are many factors that determine a person’s awareness of their online identity. According to Cho, Rivera-Sanchez, and Lim. Another large portion of Cho, Rivera-Sanchez and Lim’s study focused on examining other cultures’ perceived feelings on privacy. Western cultures are much more likely to have privacy concerns. As a wh...I enjoyed this po...
callercd.wordpress.com
Nurturing Social Reading | Books Aren't Broken
https://callercd.wordpress.com/2010/10/10/nurturing-social-reading
Books Aren't Broken. Where publishing meets technology. Books Aren’t Broken Blog. Read It For Yourself: Sources. Whats This All About? Allie Romeo's Blog. Elizabeth Baugh's Blog. Paige Zaneii's Blog. Samantha Plantania's Blog. Sarah Pryor's Blog. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Join 1 other follower. Interview with Martha Woodroof. Where Do We Go From Here? The Rise of the Blogger. Distribution: Why Not to Fear Online Content. On their w...
baughej.wordpress.com
Dell: online newsroom hell? | Elizabeth Baugh's Blog
https://baughej.wordpress.com/2010/10/10/dell-online-newsroom-hell
Elizabeth Baugh's Blog. How journalists can make use of online media trends. Dell: online newsroom hell? After learning about Dell’s 2005 customer service nightmare, which included Jeff Jarvis blogging about “Dell Hell,”. I decided to check out the company’s online newsroom to see if it learned its lesson about online media. Dell’s press room is included on a company site including all general information called About Dell. This section is useful in that it has both a search option and a drop-down menu w...
pryorsb.wordpress.com
E-engagement: Getting customers involved | Sarah Pryor's Blog
https://pryorsb.wordpress.com/2010/11/02/engagement
The use of social media in customer service and engagement. Sarah Pryor's Blog. E-engagement: Getting customers involved. A brand cannot live on sales alone. To maintain a powerful and lasting image requires committed customers, and with social media it is becoming even more important for companies to engage their customers. If they don’t, those customers can also use the internet to voice their discontent. Is famous for employees tweeting. Another way to get customers involved is by setting up commu...
pryorsb.wordpress.com
Sources | Sarah Pryor's Blog
https://pryorsb.wordpress.com/sources
The use of social media in customer service and engagement. Sarah Pryor's Blog. The Future of Customer Service. Stephens, Guy. “ All Change: The four trends reshaping customer service. Web Oct. 3, 2010. Retrieved Nov. 7, 2010. Teicher, David. “ Need a Reservation? That Could Depend On How Big You Are on Twitter (Really). Web Sept. 30, 2010. Retrieved Nov. 7, 2010. Institute for Media and Entertainment. “ Will Walmart.com’s Slow and Steady Improvements Win the Online Retail Race? SmartBlog on Social Media.
pryorsb.wordpress.com
Preparing for the Worst: Crisis Management | Sarah Pryor's Blog
https://pryorsb.wordpress.com/2010/11/05/crisis-management
The use of social media in customer service and engagement. Sarah Pryor's Blog. Preparing for the Worst: Crisis Management. Like many aspects of customer service online, crisis management online can be a double-edged sword. Social media can be used for good to respond to major problems, or it can be the start of those problems for your company. (See Jeff Jarvis’ infamous “ Dell Hell. In a PRSA article, James Donnelly outlines some of these principles of online crisis communication. A recent example of qu...
pryorsb.wordpress.com
The Future of Customer Service | Sarah Pryor's Blog
https://pryorsb.wordpress.com/2010/11/07/future
The use of social media in customer service and engagement. Sarah Pryor's Blog. The Future of Customer Service. As social media continues to integrate into company strategies, and consumers learn the power they have through social media, companies should look to the horizon for the next developments in online customer service. According to Guy Stevens, a few trends. New developments can benefit companies as well. Klout scores. Are calculated based on customer’s social media activity and can help co...
pryorsb.wordpress.com
Social Media Resume | Sarah Pryor's Blog
https://pryorsb.wordpress.com/social-media-resume
The use of social media in customer service and engagement. Sarah Pryor's Blog. I’m Sarah Pryor and I am a senior at James Madison University. I am pursuing a BBA in Business Marketing, and a BA in Media Arts and Design with a concentration in Corporate Communications. Upon graduation in May 2011, I will be seeking employment in marketing. The College of Business. Exam at the end of the semester. My concentration is Business-to-Business, which I believe has provided me with a wide perspective of the ...
callercd.wordpress.com
Read It For Yourself: Sources | Books Aren't Broken
https://callercd.wordpress.com/read-it-for-yourself-sources
Books Aren't Broken. Where publishing meets technology. Books Aren’t Broken Blog. Read It For Yourself: Sources. Whats This All About? Allie Romeo's Blog. Elizabeth Baugh's Blog. Paige Zaneii's Blog. Samantha Plantania's Blog. Sarah Pryor's Blog. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Join 1 other follower. Interview with Martha Woodroof. Where Do We Go From Here? The Rise of the Blogger. Distribution: Why Not to Fear Online Content. 8221; DevC...
baughej.wordpress.com
Social Media Resume | Elizabeth Baugh's Blog
https://baughej.wordpress.com/social-media-resume
Elizabeth Baugh's Blog. How journalists can make use of online media trends. Baughej at gmail dot com. Baughej at dukes dot jmu dot edu. I am a senior at James Madison University. I will graduate in May 2011 with a bachelor of arts degree in media arts and design and a communication studies minor. During the summer semester of 2010, I studied abroad in London, where I studied British politics and culture. I also held an internship as a writer at. Beauty and the Dirt. I edit stories and assist in design a...