connect.501tech.net

helpdesk.501tech.net

FAQ-007N Hosting Your Website Though 501tech : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000024265-faq-007n-hosting-your-website-though-501tech-

FAQ-007N Hosting Your Website Though 501tech. Modified on: Thu, Jan 5, 2017 at 4:09 PM. What are the advantages of hosting our website through 501tech? In addition to basic hosting, managed hosting solutions. Include a full range of protections against the risks of infection and downtime as part of the basic service. These protections include the following:. Built-in protection against malware (and free remediation if your site is ever infected). Free site migration from other hosting providers. On which...

helpdesk.501tech.net

FAQ-006N Using the IVR Support Line : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000024264-faq-006n-using-the-ivr-support-line

FAQ-006N Using the IVR Support Line. Modified on: Fri, Jan 6, 2017 at 12:32 PM. How do I use the 501tech IVR (interactive voice response) line? 501tech maintains an IVR (interactive voice response) hotline to facilitate dialogue between a client and the tech after a ticket has been opened. Calls to the IVR are routed directly to the tech assigned to the ticket entered into the system. IVR CALL IN ELIGIBILITY CRITERIA. 12 business hours after submitting ticket. 8 business hours after submitting ticket.

helpdesk.501tech.net

Solutions : 501tech

http://helpdesk.501tech.net/support/solutions

Explore How-To's and learn best practices from our knowledge base. FAQ-001N Granting End User Admin Rights. FAQ-002N Learning About The 501tech Online Donation Tool. FAQ-003N Opening a Ticket. FAQ-004N How Do I Get The Most From 501tech Support. FAQ-006N Using the IVR Support Line. See all 6 articles. Icon art provided through Icon8.

helpdesk.501tech.net

FAQ-001N Granting End User Admin Rights : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000023045-faq-001n-granting-end-user-admin-rights

FAQ-001N Granting End User Admin Rights. Modified on: Thu, Jan 5, 2017 at 4:43 PM. Why does 501tech prohibit their clients from having domain admin or local admin rights to our network and/or end user devices? Was this answer helpful? Sorry we couldn't be helpful. Help us improve this article with your feedback. Icon art provided through Icon8.

helpdesk.501tech.net

FAQ-004N How Do I Get The Most From 501tech Support : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000024152-faq-004n-how-do-i-get-the-most-from-501tech-support

FAQ-004N How Do I Get The Most From 501tech Support. Modified on: Thu, Jan 5, 2017 at 4:13 PM. How do I interact with the 501tech team so that I receive the best possible technical support? THE CLIENT / TECHNICIAN PROTOCOL. For more information on how to open a ticket, please see FAQ-003N Opening a Ticket. Was this answer helpful? Sorry we couldn't be helpful. Help us improve this article with your feedback. Icon art provided through Icon8.

helpdesk.501tech.net

FAQ-003N Opening a Ticket : 501tech

http://helpdesk.501tech.net/support/solutions/articles/3000024151-faq-003n-opening-a-ticket

FAQ-003N Opening a Ticket. Modified on: Thu, Jan 5, 2017 at 4:14 PM. How do I open a ticket when I have a technical issue or need? 501tech transacts all non-emergency support requests through a ticketing system (provided by FreshService). Opening a ticket is a simple and quick exercise (typically less than two minutes). 1 Point your browser to www.501tech.net. OR, point your browser to helpdesk.501tech.net and skip to step 3 below. IF YOU ARE CURRENTLY LOCKED OUT OF YOUR EMAIL ACCOUNT because you have fo...