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CONTACTCENTRESASIA.IQPC.SG

Contact Centres Asia 2017

Pre-Conference Workshop and DHL Site Tour: 13 March 2017. Main Conference: 14 and 15 March 2017. CEM Focus Day: 16 March 2017. Grand Millennium Kuala Lumpur. Register by Friday, 20th January 2017 to Save up to US$400! Main Conference Day One. Main Conference Day Two. Pre-Conference Workshop and DHL Site Tour. Driving Contact Centre Transformation through Digitisation, Innovation and Exceptional Customer Experience. Will showcase digital transformation opportunities and highlight the latest technology and...

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Contact Centres Asia 2017 | contactcentresasia.iqpc.sg Reviews
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Pre-Conference Workshop and DHL Site Tour: 13 March 2017. Main Conference: 14 and 15 March 2017. CEM Focus Day: 16 March 2017. Grand Millennium Kuala Lumpur. Register by Friday, 20th January 2017 to Save up to US$400! Main Conference Day One. Main Conference Day Two. Pre-Conference Workshop and DHL Site Tour. Driving Contact Centre Transformation through Digitisation, Innovation and Exceptional Customer Experience. Will showcase digital transformation opportunities and highlight the latest technology and...
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1 Social media for customer experience
2 Implementing and managing social media
3 Negative feedback on social media
4 Reduce contact centre operations cost
5 Interact with customers
6 Multi-channel
7 Improve customer experience
8 Attrition rate
9 Enhance customer service
10 First call resolution
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download agenda,sponsor,purchase delegate pass,toggle navigation,agenda,cem focus day,download the agenda,speakers,partners,sponsors and exhibitors,sponsorship opportunities,media partners,resource library,more information,pricing and discounts,venue,faqs
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Contact Centres Asia 2017 | contactcentresasia.iqpc.sg Reviews

https://contactcentresasia.iqpc.sg

Pre-Conference Workshop and DHL Site Tour: 13 March 2017. Main Conference: 14 and 15 March 2017. CEM Focus Day: 16 March 2017. Grand Millennium Kuala Lumpur. Register by Friday, 20th January 2017 to Save up to US$400! Main Conference Day One. Main Conference Day Two. Pre-Conference Workshop and DHL Site Tour. Driving Contact Centre Transformation through Digitisation, Innovation and Exceptional Customer Experience. Will showcase digital transformation opportunities and highlight the latest technology and...

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