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Customer Care Training Best Practice Blog: 3 Killer Factors to Consider for a Winning Customer Service Strategy
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Saturday, February 28, 2015. 3 Killer Factors to Consider for a Winning Customer Service Strategy. Sure you want to attract your customers’ attention…but just ringing a loud bell is not the way to do it. The goal of any winning customer service strategy is to first attract their attention and then keep it because your brand, your offering and your service deserve their loyalty. He and his team followed a strategy that combines three factors that you should consider:. Posted by the lsa global team. Find m...
interviewing-skills-training.blogspot.com
Interviewing Skills Training Best Practices Blog: September 2014
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Monday, September 29, 2014. Divvy Up Interviewing Into 2 Jobs to Get the Best Results. Essentially, interviewers have two jobs: one is to determine the skills and fit of each candidate and the other is to sell candidates on joining the company. Most often one interviewer is in charge of both assessing and selling. But recent research suggests that mixing the two lessens the accuracy of choosing the best recruits. Learn more at: http:/ www.lsaglobal.com/behavior-based-interviewing-training/. 160; Do you k...
interviewing-skills-training.blogspot.com
Interviewing Skills Training Best Practices Blog: April 2015
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Thursday, April 30, 2015. Three Answers You Must Have Ready as an Interviewer to Help Your Candidate to Say “Yes! At some point during the job interview, your potential new hire will have an opportunity to ask some good questions to learn more about the job, the corporate culture and the company. After completing an effective interviewing skills training program, you should be prepared to have good answers to the following three questions to increase your chances of landing candidates who fit:. Every new...
interviewing-skills-training.blogspot.com
Interviewing Skills Training Best Practices Blog: August 2014
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Sunday, August 31, 2014. Important Interview Coming Up? What You Really Need In a New Hire. If your candidate already has the skills you need for the job, so much the better. What you really need in a candidate, however, is the motivation to learn, the flexibility to try something new and a strong cultural fit. In other words, you should be looking for attitude, fit and potential rather than just skills…skills can be taught. Is open to new ideas and new experiences. Can admit mistakes and learn from them.
interviewing-skills-training.blogspot.com
Interviewing Skills Training Best Practices Blog: October 2014
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Friday, October 31, 2014. 7 Key Management Competencies to Look for When You Hire. If you are tasked with interviewing for an open management position, there are 7 key competencies you should ensure that you do not miss. Draw upon your interviewing skills training so that you and your team of interviewers probe for evidence that the job candidates have demonstrated competence in these key areas that fit most with your corporate culture:. Ability to motivate and inspire. Posted by the lsa global team.
interviewing-skills-training.blogspot.com
Interviewing Skills Training Best Practices Blog: July 2014
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Thursday, July 31, 2014. Something Surprising May be Keeping You from Getting Hired. This is the third time it has happened. You were progressing smoothly through the first and second round of job interviews and then the callbacks stopped. One possibility is that someone from a previous job is not giving you as good of a reference as you thought. It is often after the second interview that references are checked so the recruiter can winnow down the list of possible hires. 3 Improve and Learn. Find more i...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: Is Social Media Part of Your Customer Service Strategy?
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Tuesday, June 30, 2015. Is Social Media Part of Your Customer Service Strategy? Today’s marketplace makes it ever more challenging to reach out to and target your ideal customers. With access to mobile and online channels, the consumer has a multitude of ways to research and buy what they need. And the tech-savvy consumer will not hesitate to leave behind a relationship with a company that does not meet their needs. Send an integrated brand message that truly puts the customer first. It stands to reason&...
customer-care-training.blogspot.com
Customer Care Training Best Practice Blog: March 2015
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Tuesday, March 31, 2015. A Three-Pronged Approach To Better Leverage Your Happy Customers. Use your customers as advocates for your services. Because client testimonials are effective. Simply stated, your customer service strategy should be based upon your customers’ enthusiasm and not upon your sales and marketing teams’ enthusiasm. Here is a three-pronged approach to leveraging your happy customers more:. Put your customers in the spotlight. Posted by the lsa global team. Subscribe to: Posts (Atom).