honeysheltonsblog.blogspot.com
Honey Shelton's Blog: Go For Win-Win!
http://honeysheltonsblog.blogspot.com/2015/06/go-for-win-win.html
Wednesday, June 24, 2015. Foster a win-win mindset by focusing on the development of three character traits:. Integrity means treating everyone by the same set of honorable principles. Do what you say you’ll do and own it when you don’t. Respect the time, space and boundaries of others as well as yourself. Work hard to respect what you say and what you write. Honor your agreements. Subscribe to: Post Comments (Atom). Subscribe to honeysheltonsblog by Email. Tips and Free Tools. Humble, TX, United States.
honeysheltonsblog.blogspot.com
Honey Shelton's Blog: What Do Employees Learn in the Training Session?
http://honeysheltonsblog.blogspot.com/2015/08/what-do-employees-learn-in-training.html
Wednesday, August 5, 2015. What Do Employees Learn in the Training Session? Pros and Cons of Testing Employees on Training Topics. When creating a pre-test, design questions that will check the knowledge level of the course content. This should not be a simplified version of the learning objectives, but instead a test of the knowledge needed for a learner to be successful in the training session. Focus more on “what they know” versus “what they do not know.”. A well designed post-test should measure comp...
honeysheltonsblog.blogspot.com
Honey Shelton's Blog: April 2015
http://honeysheltonsblog.blogspot.com/2015_04_01_archive.html
Wednesday, April 29, 2015. How To Diffuse Any Heated Customer Interaction With Ease. Don’t we all wish that every customer interaction is a smooth and pleasant experience where all parties respect each other? Remain friendly and keep your smile up. Don’t raise your defenses, it will turn the situation into a power struggle. Show interest in the customer’s issue. Showing genuine interest is a strong signal that you are committed to solving the issue. Express appreciation for their feedback. Spark Your Imp...
honeysheltonsblog.blogspot.com
Honey Shelton's Blog: Pump Up the Bottom Line with Engaged Employees
http://honeysheltonsblog.blogspot.com/2015/07/pump-up-bottom-line-with-engaged.html
Wednesday, July 22, 2015. Pump Up the Bottom Line with Engaged Employees. What is the motivation to investigate and implement strategies that promote employee engagement? Gallup says that disengaged employees may be costing the US economy $450-$550 billion per year! Their research goes on to say that on the average ONLY 30% of the workforce is engaged. The remaining 70% are most likely committed to undermine what engaged workers accomplish. There isn’t a vaccination or miracle vitamin that ensures ...
honeysheltonsblog.blogspot.com
Honey Shelton's Blog: Creating Training Advocates
http://honeysheltonsblog.blogspot.com/2015/06/creating-training-advocates.html
Wednesday, June 3, 2015. The core solution for training effectiveness. In your organization is buy-in from all key influencers. Work at tapping into successful lobbying skills as you seek to encourage role models to value learning and training! A lobbyist is defined as someone who tries to influence others on behalf of a special interest. Here is your checklist for success:. Solicit feedback without becoming defensive. 8211; take a look what people are saying they need, want, wish was different.
honeysheltonsblog.blogspot.com
Honey Shelton's Blog: How To Diffuse Any Heated Customer Interaction With Ease
http://honeysheltonsblog.blogspot.com/2015/04/how-to-diffuse-any-heated-customer.html
Wednesday, April 29, 2015. How To Diffuse Any Heated Customer Interaction With Ease. Don’t we all wish that every customer interaction is a smooth and pleasant experience where all parties respect each other? Remain friendly and keep your smile up. Don’t raise your defenses, it will turn the situation into a power struggle. Show interest in the customer’s issue. Showing genuine interest is a strong signal that you are committed to solving the issue. Express appreciation for their feedback. How To Diffuse...
honeysheltonsblog.blogspot.com
Honey Shelton's Blog: August 2015
http://honeysheltonsblog.blogspot.com/2015_08_01_archive.html
Wednesday, August 19, 2015. Two Alternatives to On the Job Classroom Training. Time and travel create the need for the business world to get creative about how to deliver meaningful and effective training to their workers. Video conferencing and using an online learning management system (LMS) are excellent choices for many topics. Not all of our clients find video conferencing affordable and not all topics on an LMS are the right fit for internal policies, etc. This alternative calls for the training de...
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