xfactorinstitute.com
X Factor Institute | Make Every Minute Count
http://xfactorinstitute.com/make-every-minute-count
Just another WordPress site. Make Every Minute Count. April 8, 2016. Leave a comment ». Consider how you and your fellow service providers spend each minute of your day. Answer the following questions as honestly as you can. Then decide how you might improve the way you spend each minute you have to serve or contribute to the welfare of your customers. What percentage of the time do you greet or acknowledge customers immediately? The Experience Economy, A Real World Example. September 9, 2016. We have go...
xfactorinstitute.com
X Factor Institute | Goal Report
http://xfactorinstitute.com/goal-report
Just another WordPress site. Effective goals are SMART. Specific, Measureable, Attainable, Relevant, Time-Bound. Wow, it's been a month since you participated in an X Factor workshop. We can't wait to see what you did to complete your goal. View sample goal reports. QCXL (Qualified Customer Xperience Leader). QCXP (Qualified Customer Xperience Professional). Date of Class *. January 14, 2014. January 13, 2014. January 8, 2014. December 19, 2013. December 18, 2013. December 17, 2013. December 16, 2013 (AM).
xfactorinstitute.com
X Factor Institute | Valerie Oberle
http://xfactorinstitute.com/biography/valerie-oberle
Just another WordPress site. Valerie cultivated her leadership skills during an illustrious 27-year career with Walt Disney World Resort. Valerie has received a number of awards including "Citizenship and Service Award" by Duke Energy; citizen of the year in Pilot Mountain, North Carolina and with her husband, co-citizens of the year. She was also honored with the first Excellence Award for High Achieving Women in Central Florida by Mary Darden of Darden Restaurants. Latest From the Blog. April 17, 2015.
donnalong.com
Testimonials Learning Journey, Inc.
http://www.donnalong.com/testimonial-page
Improving Leadership, Customer Service, and Communication. Leadership and Training Newsletter. What Our Clients Have to Say. These are a few of the many comments our clients have shared with us. During the more than five years that Donna has facilitated our leadership initiative (to include training and individual leadership coaching), she has become an integral business partner and a valuable asset to our management team. Kirlin Group, LLC. Hyatt Hotels and Resorts. John J Kirlin, LLC. After more than a...
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Secure Order Form Learning Journey, Inc.
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Improving Leadership, Customer Service, and Communication. Leadership and Training Newsletter. Your shopping cart is empty. Please add something to your cart to order online. Fill in Your Order Details. Latest From the Blog. August 19, 2016. Leadership Sometimes Requires Tough Choices. Read More →. August 12, 2016. How Do You Boost Confidence in Others? Read More →. August 5, 2016. Review and Reinforcement = Retention. Many of you reading this newsletter have Training and/or HR departments to rely on for...
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About Us Jukebox Journey Learning Journey, Inc.
http://www.donnalong.com/about-us-jukebox-journey-page
Improving Leadership, Customer Service, and Communication. Leadership and Training Newsletter. Is a creative concept connecting classic rock ‘n’ roll music to lessons as memory anchors. It is a way to help people remember lessons, which can be attached to a song based on its lyrics, title, or concept. Examples from the book:. Up On The Roof, The Drifters. Good Vibrations, The Beach Boys. JukeBox Journey as a Training Tool. By Jay and The Americans is a powerful anchor for recognizing the "magic moments" ...
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Our Process Learning Journey, Inc.
http://www.donnalong.com/learning-journey-process
Improving Leadership, Customer Service, and Communication. Leadership and Training Newsletter. Go Beyond the P.O.T.Y. Let Donna help you create an uncomplicated improvement initiative owned by employees and leaders. The payoff? Increased employee engagement, communication and leadership effectiveness. A typical process may include these components:. But that is not enough! The leader and employee devise a plan to close that workplace satisfaction gap. Classroom training by Learning Journey. A variety of ...