mycustomersaredifferent.blogspot.com
My Customers Are Different<blockquote>How to Uncover, Attract and Retain the Right Customers!</blockquote>
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<blockquote>How to Uncover, Attract and Retain the Right Customers!</blockquote>
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<blockquote>How to Uncover, Attract and Retain the Right Customers!</blockquote>
mycustomersaredifferent.blogspot.com
My Customers Are Different: The Fallacy of Focus Groups
http://mycustomersaredifferent.blogspot.com/2015/01/the-fallacy-of-focus-groups.html
My Customers Are Different. How to Uncover, Attract and Retain the Right Customers! Monday, January 19, 2015. The Fallacy of Focus Groups. Another headline ripped out of Harry Beckwith's. If you have read any of my other posts, you know I am in my annual re-read of one of my top five favorite books of all time. Thanks again Harry! There are several well known problems with focus groups. A dominant personality can overshadow others in the group. There goes the group feedback. Which brings me to Dan Conetta.
My Customers Are Different: The Law of Familiarity
http://mycustomersaredifferent.blogspot.com/2014/08/the-law-of-familiarity.html
My Customers Are Different. How to Uncover, Attract and Retain the Right Customers! Wednesday, August 27, 2014. The Law of Familiarity. What makes marketing work? Invoking the Law of Familiarity. Marketing is the process of getting. Your message in front of a qualified sales prospect multiple times. Marketing automation is the process of getting. Your message in front of a qualified sales prospect multiple times with little or no work on your part. Multiple touch points builds. The Law of Familiarity.
My Customers Are Different: Display Ads and The Sky Is Falling
http://mycustomersaredifferent.blogspot.com/2015/01/display-ads-and-sky-is-falling.html
My Customers Are Different. How to Uncover, Attract and Retain the Right Customers! Friday, January 16, 2015. Display Ads and The Sky Is Falling. Part Four and that's all folks. Conducted by Deepak Kanakaraju. And also available on DigitalDeepak.com. Display ads worldwide seem to have very low CTRs. People are developing ad blindness, what do you think is the future of display ads? The Law of Familiarity. More ads, cheaper ads, to the wrong audience is not a bargain. One of the reasons CTR are very low i...
My Customers Are Different: Facebook And The Malling of America
http://mycustomersaredifferent.blogspot.com/2014/11/facebook-and-malling-of-america.html
My Customers Are Different. How to Uncover, Attract and Retain the Right Customers! Monday, November 17, 2014. Facebook And The Malling of America. With the ongoing changes to Facebook, (. Facebook Throttles Back Organic Reach. I had a flashback to "The Malling of America". In 1985 Charles Kuralt was quoted. Twenty-five years ago, they weren’t here. Today they’re everywhere. What used to be farms or woods or country crossroads have become malls.". Everyone is welcome" said Facebook. Forrester is advising...
My Customers Are Different: March 2015
http://mycustomersaredifferent.blogspot.com/2015_03_01_archive.html
My Customers Are Different. How to Uncover, Attract and Retain the Right Customers! Monday, March 9, 2015. If Your Website Isn't Mobile Friendly, Google Will Punish You. From Google: "Starting April 21st. So the proverbial "other shoe" has dropped. For the previous year Google has been telling business owners to make their websites mobile friendly. Now they are telling you that if your site is not mobile friendly, you will be significantly. Penalized in the search rankings. Why are they doing this? PC sa...
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myemployeesaredifferent.blogspot.com
My Employees Are Different: January 2007
http://myemployeesaredifferent.blogspot.com/2007_01_01_archive.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Saturday, January 13, 2007. My Employees Are Different. Coming soon, My Employees Are Different - A look at how to make your employees successful, productive and happy to come to work everyday. In the meantime, visit My Customers Are Different at http:/ MyCustomersAreDifferent.blogspot.com/. Subscribe to: Posts (Atom). My Customers Are Different. Thought of the Moment. My Employees Are Different.
myemployeesaredifferent.blogspot.com
My Employees Are Different: My Employees Are Different
http://myemployeesaredifferent.blogspot.com/2007/01/my-employees-are-different.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Saturday, January 13, 2007. My Employees Are Different. Coming soon, My Employees Are Different - A look at how to make your employees successful, productive and happy to come to work everyday. In the meantime, visit My Customers Are Different at http:/ MyCustomersAreDifferent.blogspot.com/. Subscribe to: Post Comments (Atom). My Customers Are Different. Thought of the Moment. My Employees Are Different.
myemployeesaredifferent.blogspot.com
My Employees Are Different: Back to Basics – It’s the People Stupid
http://myemployeesaredifferent.blogspot.com/2007/03/back-to-basics-people-make-difference.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Friday, March 2, 2007. Back to Basics – It’s the People Stupid. Back to Basics – It’s the People Stupid. I am amazed that some businesses stay in business. I guess one of the advantages to being a large company is that it allows you to make more mistakes. “Sales cover all sins.”. May I have an application, I would like to apply. 8220;Sorry, we don’t have any. Ran out.”. 8220;I have no idea.”. For more than...
myemployeesaredifferent.blogspot.com
My Employees Are Different: Training & Development - A Career in Itself
http://myemployeesaredifferent.blogspot.com/2007/03/training-development-career-in-itself.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Thursday, March 15, 2007. Training and Development - A Career in Itself. The first mistake I see in training in many companies is that they simply do not do it. And this does not happen only in small companies. I have been hired more than once only to be thrown into the position and left to figure it out for myself. Don’t get me wrong, I received training. Day Two – Remember where the coffee is? After all ...
myemployeesaredifferent.blogspot.com
My Employees Are Different: I Would Rather Tame a Wild Duck...
http://myemployeesaredifferent.blogspot.com/2007/03/i-would-rather-tame-wild-duck.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Saturday, March 3, 2007. I Would Rather Tame a Wild Duck. So what makes an individual worthy of recruitment? Note I said recruitment, not "run an ad and lets see what trickles in. Maybe we will get lucky.". Most positions that interact with the public need employees who are passionate about what they are doing. 8220;I would rather train a wild duck, than wild a tame duck.”. I can teach a bright outgoing pe...
myemployeesaredifferent.blogspot.com
My Employees Are Different: Unlike You, They Are Not Mind Readers
http://myemployeesaredifferent.blogspot.com/2007/03/unlike-you-they-are-not-mind-readers.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Saturday, March 3, 2007. Unlike You, They Are Not Mind Readers. You may be sursprised to know that for 25 years I have abided by the same two simple rules in every position I have held. Actually they are more principles than rules. Unbiased. Everytime. No exceptions. Otherwise they aren’t rules, they are suggestions. I cover these two principles with every employee that I hire. Every time. The most...I pre...
myemployeesaredifferent.blogspot.com
My Employees Are Different: One Bad Apple...
http://myemployeesaredifferent.blogspot.com/2007/03/one-bad-apple.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Tuesday, March 6, 2007. One Bad Apple…. Study Finds 1 Bad Employee Can Ruin a Workplace. Ne “bad apple” can spread negative behavior like a virus to bring down officemates or destroy a good team, according to a new study examining conflict in the workplace. 8220;When he was gone my wife said the atmosphere of the office changed dramatically”, Mr. Phelps said. “People started helping eac...8220;He truly was...
myemployeesaredifferent.blogspot.com
My Employees Are Different: March 2007
http://myemployeesaredifferent.blogspot.com/2007_03_01_archive.html
My Employees Are Different. How to Recruit, Train and Develop, Retain and Motivate Great Employees! Thursday, March 15, 2007. Training and Development - A Career in Itself. The first mistake I see in training in many companies is that they simply do not do it. And this does not happen only in small companies. I have been hired more than once only to be thrown into the position and left to figure it out for myself. Don’t get me wrong, I received training. Day Two – Remember where the coffee is? After all ...
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MyCustomers - Home | We care about your feedback!
Creating an account is free and easy. Why you need a feedback link on your invoice? Do you recall having any terrible experience or service at a restaurant or travel agency, training, etc? Do you remember meeting untrained, unprepared, rude staff, who clearly don't have a clue? Do you remember any other occasion when you received poor service or faulty products? Build Your Own Feedback Form. Create "My fields" to organize, group or categorize Feedbacks. Define private attributes, which can only be seen o...
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mycustomersaredifferent.blogspot.com
My Customers Are Different
My Customers Are Different. How to Uncover, Attract and Retain the Right Customers! Monday, March 9, 2015. If Your Website Isn't Mobile Friendly, Google Will Punish You. From Google: "Starting April 21st. So the proverbial "other shoe" has dropped. For the previous year Google has been telling business owners to make their websites mobile friendly. Now they are telling you that if your site is not mobile friendly, you will be significantly. Penalized in the search rankings. Why are they doing this? PC sa...
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GOOD CUSTOMER SERVICE IS HARD TO FIND – ..Why cant the consumer be treated like we matter??
GOOD CUSTOMER SERVICE IS HARD TO FIND. Why cant the consumer be treated like we matter? 8220;…you cant treat people like that….”. I am starting this blog as a form of therapy…for now anyway. I am so tired of buying something in a store and whether I am ignored by employees who seem to devote every waking minute to figure out how. April 21, 2015. April 21, 2015. Hi to anyone that has EVER bought something and then were treated like yesterdays news……. April 21, 2015. May 22, 2015.
Customer Service Coach
My Customer Service Coach. Have a high turn over rate? Do you have ongoing customer complaint issues that you just can't pin point? On a personal note, do you believe you can accomplish far more than you have, but just don't know how or where to begin? Do your employees often ask for clarification when given direction? Are you struggling with ensuring you are communicating effectively? Does it seem like no matter how much you plan for growth it just doesn't happen? My Customer Service Coach.
mycustomerserviceexperience.blogspot.com
My Customer Service Experiences
My Customer Service Experiences. Saturday, February 13, 2010. What Makes a Good Customer Service Employee. People need many different skills when they are working in the customer service industry. The most important thing to do is always smile. The first thing every customer wants to see is an employee happy and ready to serve them. Check out my Squidoo Lens: Quick and Easy Workout at Home www.squidoo.com/crunch time. Saturday, February 13, 2010. Links to this post. Sunday, February 7, 2010. What does it...
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