
respondez.co.uk
eRespondez | UK Contact Centre | BPO SolutionsOur UK contact centre offers a range of services across multiple contact channels and languages to deliver a fully managed BPO service
http://respondez.co.uk/
Our UK contact centre offers a range of services across multiple contact channels and languages to deliver a fully managed BPO service
http://respondez.co.uk/
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eRespondez | UK Contact Centre | BPO Solutions | respondez.co.uk Reviews
https://respondez.co.uk
Our UK contact centre offers a range of services across multiple contact channels and languages to deliver a fully managed BPO service
Traditional
http://www.respondez.co.uk/cat-traditional-cat-18.html
Our traditional services include both inbound and outbound contact management, across multiple channels, in 11 different languages from a dedicated contact centre 24/7/365. We cover a variety of industry sectors from financial services to gaming and technology, dealing with a wide range of campaigns from inbound customer service and advice lines, to outbound sales activity. Take a more in-depth look at what we offer below! What our clients think. Jacqui Lennon, EMEA Live Consumer Manager Ubisoft.
Multi-Lingual Support
http://www.respondez.co.uk/service-multi-lingual-services-item-94-cat-18.html
Respondez can provide flexible, multilingual support for a variety of requirements from one central location, with a single bill and single point of contact. Within our contact centre, we support all major European languages, including:. English, French and German. Spanish, Italian and Dutch. Many Eastern European Languages. Contact us for details. Find out how we can bring your customers closer. All of our multilingual agents are native speakers, proficient in multiple languages and competent in English...
Links
http://www.respondez.co.uk/listing.html
Set up and manage social. A selection of links to our partners and other related websites. European Call Centre and Customer Service Awards. South East Contact Centre Forum. London Contact Centre Forum. Call Centre Management Association.
Services
http://www.respondez.co.uk/services.html
At Respondez we take customer management very seriously indeed, but that doesn’t mean we don’t like to have fun. The key to happy customers is a motivated, confident, knowledgeable and happy workforce. As we continue to grow, we continue to offer career progression, backed up by supportive management and a very entrepreneurial approach to business. The ‘can do’ attitude is evident across all departments and we strive to make it easy to do business with us. Find out more via the links below.
Downloads
http://www.respondez.co.uk/downloads.html
Find out how we can bring your customers closer. Access a selection of White Papers and other downloadable information from Respondez. Exploiting Single Customer View- Experian. Industry Intelligence Report Q3 - Automotive Sector. Industry Intelligence Report Q3 - Energy Sector. Industry Intelligence Report Q3 - Retail Banking. Industry Intelligence Report Q3 - Retail Supermarkets. Industry Intelligence Report Q3 - Water Companies. Industry Intelligence Report - Football Top 4 Social Clubs.
TOTAL PAGES IN THIS WEBSITE
18
Social customer service
http://www.erespondez.com/cat-social-media-cat-24.html
Social customer service Social Media. Social Media is just another channel! Respondez has been quick to recognise this and developed a range of 'social customer service' options for our clients. From providing in-depth social media reporting, to tailored monitoring, analysis and engagement solutions, we offer a first class service from our new contact centre eZone. See below for more on social customer service from Respondez. What our clients think. Jacqui Lennon, EMEA Live Consumer Manager Ubisoft.
Services
http://www.erespondez.com/services.html
At Respondez we take customer management very seriously indeed, but that doesn’t mean we don’t like to have fun. The key to happy customers is a motivated, confident, knowledgeable and happy workforce. As we continue to grow, we continue to offer career progression, backed up by supportive management and a very entrepreneurial approach to business. The ‘can do’ attitude is evident across all departments and we strive to make it easy to do business with us. Find out more via the links below.
Fulfilment partners | Warehouse & fulfilment Services
http://www.erespondez.com/service-warehouse-fulfilment-item-70-cat-20.html
With 35,000 ft of warehouse space, we are currently supporting a variety of clients across various verticals from Home Shopping to Gaming, e-Commerce Retail to Insurance and Political Parties. Brochure Requests and Mailings. Product Fulfilment and Returns Management. Storage, Stock Forecasting and Management. Pick and Pack Services. Fully Licensed to Store and Distribute Alcohol. On a Pay-As-You-Go Basis, if required. Contact us for details. Find out how we can bring your customers closer. For more on ou...
Outsourcing Inbound Voice | Contact Centre EXPO™
http://www.contactcentreexpo.co.uk/category/outsourcing-inbound-voice
Outsourcing Social Media Response. Outsourcing Social Media Response. Technology Solution Technology Integration Technology Consultancy. Technology Integration Technology Consultancy. Technology Solution Technology Integration Technology Consultancy. Outsourcing Social Media Response. Outsourcing Social Media Response. Technology Integration Technology Consultancy. Outsourcing Social Media Response. Technology Integration Technology Consultancy. Outsourcing Social Media Response. 2016 oneweek Media Ltd.
Inbound Services
http://www.erespondez.com/service-inbound-services-item-62-cat-18.html
What is the most effective strategy to manage inbound communication from my customers? There are so many things to consider, from numbering strategy to opening hours, service levels to contact channels. Do you look to build an in-house operation? Could you outsource all or part of the customer contacts? If you already outsource, are you getting the best value and results or is it time for a review? Contact us for details. Find out how we can bring your customers closer.
Full service BPO
http://www.erespondez.com/cat-full-service-bpo-cat-20.html
Full service BPO Solutions. Full Service BPO Solutions. Our subject matter experts can proactively manage your campaign from planning and design to the implementation of end to end solutions. Whether it’s customer acquisition, fulfilment or customer service, we provide strategic insight and recommendations every step of the way. By partnering with Respondez for full BPO services, you will benefit from reduced costs and increased productivity across each of your customer communication channels. Thursday 1...
CSAT Surveys
http://www.erespondez.com/service-csat-surveys-item-84-cat-22.html
Measuring customer satisfaction is crucial to the success of our inbound and outbound campaigns, but how can we measure CSAT effectively? How can we measure customer satisfaction on a regular basis? Can we monitor the CSAT scores as they happen? Do you track the scores of individual agents? Can you provide detailed reports on CSAT scores? What happens if we get a dissatisfied customer? Can you provide CSAT surveys across multiple channels? Contact us for details. We can then either pass the call directly...
TOTAL LINKS TO THIS WEBSITE
23
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eRespondez | UK Contact Centre | BPO Solutions
Call 0800 408 3986. End to End Solutions which deliver a seamless service to your customer through every step of their journey. Inbound and outbound services in multiple languages, across multiple channels. Embracing the very latest contact centre technology to deliver maximum results. Social media reporting, monitoring, analysis and engagement services. Respondez Staff Raise Money For Children in Need. The outbound team at Respondez raised money for Children in Need by getting messy. Pop star Jessie J w...
Respondez, Your Global Outsourcing Solutions Partner
Full Service BPO Solution. Respondez provides 24/7 back office, contact center and debt collection services across multiple geographies around the world. With emphasis towards use of analytics, innovation and cutting edge technology in delivering services through multi-channels including social media. Subscribe to our email newsletter to receive news and updates. subscribe now. Inbound and Outbound services in multiple languages, across multiple channels. FULL SERVICE BPO SOLUTIONS.
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Email: info@respondfast.co.uk. Job opportunity / vacancies. The number one recruitment agency. The number one recruitment agency. We are a company about people. We are a company about people. We are dedicated to offering. We are dedicated to offering. NURSING AND CARE INDUSTRY. Respond Fast Ltd can provide staff of all levels in Residential homes and care home setting. MENTAL HEALTH / LEARNING DISABILITY INSTITUTIONS. NHS AND PRIVATE HOSPITALS. Logistics and Courier Services. We provide a full range of s...
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