erespondez.com
Social customer service
http://www.erespondez.com/cat-social-media-cat-24.html
Social customer service Social Media. Social Media is just another channel! Respondez has been quick to recognise this and developed a range of 'social customer service' options for our clients. From providing in-depth social media reporting, to tailored monitoring, analysis and engagement solutions, we offer a first class service from our new contact centre eZone. See below for more on social customer service from Respondez. What our clients think. Jacqui Lennon, EMEA Live Consumer Manager Ubisoft.
erespondez.com
Services
http://www.erespondez.com/services.html
At Respondez we take customer management very seriously indeed, but that doesn’t mean we don’t like to have fun. The key to happy customers is a motivated, confident, knowledgeable and happy workforce. As we continue to grow, we continue to offer career progression, backed up by supportive management and a very entrepreneurial approach to business. The ‘can do’ attitude is evident across all departments and we strive to make it easy to do business with us. Find out more via the links below.
erespondez.com
Fulfilment partners | Warehouse & fulfilment Services
http://www.erespondez.com/service-warehouse-fulfilment-item-70-cat-20.html
With 35,000 ft of warehouse space, we are currently supporting a variety of clients across various verticals from Home Shopping to Gaming, e-Commerce Retail to Insurance and Political Parties. Brochure Requests and Mailings. Product Fulfilment and Returns Management. Storage, Stock Forecasting and Management. Pick and Pack Services. Fully Licensed to Store and Distribute Alcohol. On a Pay-As-You-Go Basis, if required. Contact us for details. Find out how we can bring your customers closer. For more on ou...
respondez.co.uk
Services
http://www.respondez.co.uk/services.html
At Respondez we take customer management very seriously indeed, but that doesn’t mean we don’t like to have fun. The key to happy customers is a motivated, confident, knowledgeable and happy workforce. As we continue to grow, we continue to offer career progression, backed up by supportive management and a very entrepreneurial approach to business. The ‘can do’ attitude is evident across all departments and we strive to make it easy to do business with us. Find out more via the links below.
respondez.co.uk
Multi-Lingual Support
http://www.respondez.co.uk/service-multi-lingual-services-item-94-cat-18.html
Respondez can provide flexible, multilingual support for a variety of requirements from one central location, with a single bill and single point of contact. Within our contact centre, we support all major European languages, including:. English, French and German. Spanish, Italian and Dutch. Many Eastern European Languages. Contact us for details. Find out how we can bring your customers closer. All of our multilingual agents are native speakers, proficient in multiple languages and competent in English...
respondez.co.uk
Links
http://www.respondez.co.uk/listing.html
Set up and manage social. A selection of links to our partners and other related websites. European Call Centre and Customer Service Awards. South East Contact Centre Forum. London Contact Centre Forum. Call Centre Management Association.
respondez.co.uk
Downloads
http://www.respondez.co.uk/downloads.html
Find out how we can bring your customers closer. Access a selection of White Papers and other downloadable information from Respondez. Exploiting Single Customer View- Experian. Industry Intelligence Report Q3 - Automotive Sector. Industry Intelligence Report Q3 - Energy Sector. Industry Intelligence Report Q3 - Retail Banking. Industry Intelligence Report Q3 - Retail Supermarkets. Industry Intelligence Report Q3 - Water Companies. Industry Intelligence Report - Football Top 4 Social Clubs.
respondez.co.uk
Vacancies
http://www.respondez.co.uk/vacancies.html
Based in the north east of England, the UK operation is growing and we regularly recruit for new talent. If you would like to enquire about a vacancy or send us a copy of your CV, please email kathryn.merryweather@respondez.co.uk.